Business Details
42 Years
experience
Emergency
services
Your Trusted Taxi Service in Hamilton
Established in 1984, Blue Line Taxi has grown to become Hamilton's largest taxi brokerage, operating over half of the city's 468 taxi licenses. Our commitment to courteous, reliable, and safe transportation has defined our success for over 40 years in the industry. From dispatch to drivers, we prioritize professional service, ensuring every customer receives prompt and secure transportation. Our fleet includes late-model sedans, vans, SUVs, and wheelchair-accessible vehicles, all equipped with modern payment systems and GPS tracking. We offer 24/7 services including airport shuttles, parcel delivery, corporate accounts, and emergency roadside assistance.Our drivers are trained professionals familiar with Hamilton's geography, providing efficient service for locals and visitors alike. As an environmentally conscious company, we pioneered hybrid-electric taxis in the region. Regulated, insured, and community-focused, we maintain accountability through city licensing and customer-centric policies. Our mobile app and online booking system enhance convenience, while our Lost & Found department ensures recovery of misplaced items. Recognized through local awards, we continue to innovate with technology partnerships like iCabbi for real-time service optimization.
Services
Taxi Service
Delivery Service
Airport Shuttle
Corporate Accounts
Parcel Service
Details
- Year established: 1984
Highlights and features
- 40+ years of experience in Hamilton's transportation industry
- 24/7 service with guaranteed 5-minute response times
- Wheelchair-accessible vehicles available at no extra cost
- Corporate accounts with priority dispatch and detailed invoicing
- Award-winning service recognized by local publications
What people say
Fast service
Courteous drivers
Recovered lost purse
Professional drivers
Safe transportation
Services
Taxi Service
Our 24/7 taxi service provides prompt transportation with professional drivers familiar with Hamilton's geography. Vehicles include late-model sedans, SUVs, and vans equipped with GPS tracking and modern payment systems. Senior discounts and wheelchair-accessible options ensure inclusive service for all passengers.
Delivery Service
Blue Line's delivery service handles urgent pickup requests for groceries, prescriptions, and office supplies starting at $10. Drivers deliver directly to your door with real-time tracking through our app. This service supports local retailers while saving customers time during busy schedules.
Airport Shuttle
Flat-rate airport transportation to Hamilton, Toronto, and Buffalo International Airports operates 24/7. Our service guarantees timely arrivals with per-vehicle pricing instead of per-passenger charges. Professional drivers monitor flight schedules to accommodate delays and ensure stress-free travel experiences.
Corporate Accounts
Corporate clients receive priority dispatch with automated expense tracking and detailed monthly invoicing. Our system stores reservation details for accountability while offering customizable voucher systems. Dedicated support helps businesses manage transportation needs for employees and clients efficiently.
Parcel Service
Time-sensitive parcel delivery operates 24/7 with GPS-monitored tracking from pickup to delivery. This service handles urgent documents for law offices, medical facilities, and businesses requiring same-day transport. Our computerized fleet ensures immediate dispatch for critical deliveries across the region.
People
Anthony Rizzuto Sr.
Founder
Founded Blue Line Taxi in 1984 after receiving his first taxi license in 1958. Advocated for improved city-regulated mechanical standards in the taxi industry. Known for community involvement through charity work and personal acts of kindness.
Questions
What areas do you serve?
We provide services throughout Hamilton and Halton regions, including airport transportation to Hamilton, Toronto, and Buffalo International Airports.
Do you offer wheelchair-accessible vehicles?
Yes, we provide wheelchair-accessible vehicles at no extra cost with advance notice through our 24/7 dispatch system.
How can I pay for rides?
All vehicles accept VISA, MasterCard, American Express, and Debit payments. We also accept Taxi Scrip and offer corporate account billing options.
What happens if I leave items in a taxi?
Call our Lost & Found department at (905) 525-0000. Since all our taxis operate locally, we have high recovery rates for misplaced belongings.
Do you have delivery services?
Yes, our delivery service starts at $10 for grocery runs, prescription pickups, and urgent item deliveries across Hamilton and Halton regions.
Can businesses set up accounts?
Corporate accounts receive priority dispatch, detailed monthly invoicing, and customized voucher systems. Contact our administration office to establish an account.
Reviews (5)
Nesha John
Jan 18, 2022
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Great reliable and prompt service!! Called at 4 am the morning after the major snow storm and a driver was sent in 10 mins ! When Uber couldnt even find a car for 14 mins. Great job blue line taxi !
Esther Stam
Dec 30, 2021
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I have been trying since Monday to get in touch with the driver, to return the boots I left in the cab Sunday late evening. I called not even 12 hours later and was told nothing was brought in and was hung up on, not even looking up who the driver was to ask. I was told today they are too busy to look up the driver and to call back at 7 pm? I have made a request on the website as well. How is there zero recourse? The driver must have them, especially after following COVID protocols sanitizing. I'm hoping this is miscommunication versus theft. Looking forward to someone clearing this up for me!
Amy Hanchiruk
Dec 12, 2021
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I work at a vet clinic in the area and called for service for a client. I ended calling twice as it took well over an hour for the cab to arrive. I stated there was a dog, when the driver arrived he argued that it was supposed to be a cat. I helped the family get injured dog back out of vehicle and returned to our office to call an Uber that arrived within 10 minutes and happily took the family with their dog.
Christina Scavuzzo
Nov 15, 2021
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I wish I could give 0 stars, the service of this company is horrendous. Do not book a cab with this company. Take a bus, walk, or crawl to your destination instead. The dispatchers will tell you your ride is coming in ten minutes and then the cab will show up an hour later. When you call and ask where your ride is every 10 minutes, they will say its not their fault and they cant control the time the cab driver shows up. If its going to take an hour to get a cab, just be honest and tell your customer that from the get go instead of stringing it along and lying.
Flora Nordoff
Oct 29, 2021
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I booked a wheel chair accessible cab on Thursday to pick up my 88 year old mother from a nursing home to take her to her grandson's wedding. I booked it 15 minutes earlier than necessary as they told me it could be 10-15 minutes late. Pick up time was 2:00 pm. The cab did not get there till 3:00!!!!! At this time the lady at dispatch was trying her best to ensure that my mom did not miss her grandson's wedding. Then they were supposed to come to the venue to pick her up at 4:30. When I called at 4:20 dispatch said that the cab was on it's way. Cab arrived at 5:05!!!! The man who answered at
