Business Details
23 Years
experience
Emergency
services
Your Trusted Taxi Service in Hamilton
Hamilton Cab stands as one of Hamilton's largest taxi companies, operating since 2003 with a fleet of over 200 vehicles. Our commitment to excellence is rooted in 100+ years of combined experience from our leadership team, including Chairman & CEO Jagtar Singh Chahal and President Ron VanKleef, who have shaped the company through strategic mergers and community engagement. We provide 24/7 services with professionally trained drivers, many boasting 10-15 years of local expertise, ensuring safe, clean, and reliable transportation. Our GPS-tracked fleet covers Hamilton and surrounding areas, offering specialized services like wheelchair-accessible vehicles, school transportation, and emergency battery/gas assistance. Recognized with Readers' Choice Awards and Tourism Hamilton nominations, we prioritize innovation through our mobile app, which delivers 10% fare discounts and real-time tracking.As a City of Hamilton-approved vendor, we maintain industry-leading standards through partnerships with accessible transit committees and local organizations. Our corporate social responsibility initiatives reflect our deep ties to the community, demonstrated by Chairman Chahal's Queens Jubilee Award and decades of volunteer work. With multiple booking optionsincluding our free app, web portal, and automated phone systemwe ensure seamless customer experiences. Backed by 600+ daily school transportation arrangements and corporate accounts, we combine advanced technology with personalized service to meet evolving customer needs.
Services
Courier Delivery
Airport Transfers
School Transportation
Wheelchair Services
Grocery Delivery
Battery & Gas Assistance
Gift Cards
Direct Line Installation
Details
- Year established: 2003
Highlights and features
- We operate 24/7 with 100+ vehicles and 10-15 year experienced drivers
- Our app provides 10% fare discounts and real-time GPS tracking
- We maintain 600+ daily school transportation arrangements
- We offer specialized wheelchair-accessible and pet-friendly vehicles
- Our leadership team holds Tourism Hamilton awards and community recognition
What people say
Reliable 24/7 service
Experienced professional drivers
Community-focused operations
Award-winning performance
Modern vehicle fleet
Services
Courier Services
Our GPS-tracked courier service provides same-day door-to-door delivery across Hamilton and surrounding areas. Professional drivers handle packages of all sizes with real-time tracking available through our mobile app. Ideal for businesses and residents needing urgent document or item transfers without traditional courier fees.
Airport Services
We offer reliable 24/7 airport transportation to and from Hamilton International Airport. Customers receive flat-rate pricing options and toll-free booking through 1-877-525-2500. Our modern fleet ensures comfortable travel for business and leisure passengers with no park-and-fly fees required.
School Transportation
With 600+ daily arrangements, our school transportation service guarantees punctual student pickups and drop-offs. Vehicles include specialized equipment for children with special needs, operated by drivers trained in youth safety protocols. Parents can schedule customized times through our dedicated coordinator.
Wheelchair Services
Our wheelchair-accessible fleet features specially modified vans with secure ramps and tie-down systems. Drivers receive specialized training to assist passengers with mobility devices, guide dogs, and walkers. Reservations can be made through our app or direct phone line for guaranteed availability.
Grocery Delivery
This service provides doorstep delivery of groceries, meals, and large items from local stores. Customers simply specify pickup locations and items through our app or phone system. Available 24/7 with real-time tracking and multiple vehicle options to accommodate bulk purchases.
People
Jagtar Singh Chahal
Chairman & CEO
Immigrated to Canada in 1988, earned B.Sc. and MA in English, entered taxi industry in 1989. Founded Co-Op Taxi in 2002, merged with Veterans Taxi to create Hamilton Cab in 2003. Recipient of Queens Jubilee Award and Tourism Hamilton Honorable Mention.
Ron VanKleef
President
Hamilton native with decades of taxi industry experience. Started driving at 18, grew family fleet from 30 to 130 vehicles. Merged company with Hamilton Cab in 2003. Active in city transit committees and Canadian Taxi Cab Association. Holds architectural technology degree from Mohawk College.
Questions
How do I get the 10% app discount?
Download our free app for Apple, Android, or Windows devices. All bookings through the app automatically receive 10% off standard fares with no surge pricing.
What payment methods do you accept?
We accept credit/debit cards, Apple Pay, Google Pay, cash payments, and corporate account billing through our app, website, or phone system.
Are wheelchair-accessible vehicles available?
Yes, we maintain a fleet of specially modified vans with ramps and securement systems. Simply mention your accessibility needs when booking.
Do you provide school transportation services?
We handle 600+ daily school transportation arrangements with trained drivers and specialized vehicles. Contact our coordinator at 905-522-0748 x125 for scheduling.
How quickly can I get a cab?
With over 50 taxi butlers stationed at key locations and 200+ vehicles, average response time is under 10 minutes across our service areas.
Can I schedule rides in advance?
Yes, our app allows advance scheduling for any service. Corporate accounts can also arrange recurring transportation through our dedicated team.
Reviews (6)
Jaime Dugandzic
Jan 01, 2022
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Literally the worst company ever. Do NOT book on the app and probably best to use Uber. Customer service is horrible and they dont provide a 20% discount like shown on the app and website. The total shown on the app was not accurate as I was charged $15 more after I got out of the cab. I pre booked my ride home on NYE and then 10 mins before my ride was supposed to pick us up, they called and said sorry we dont pick up there and left us stranded. They took no responsibility and told me they would do nothing for me and hung up. I have 0 good things to say about them
Krista Lewis
Dec 29, 2021
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Nice driver and he was on time for my schedule pickup but the fare to the airport was way more than stated on the site (NOT a flat fee) and despite the 20% off all fares if using app claim on their vehicles, there was no discount at all
Shelly Baillie
Dec 17, 2021
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My husband and I took a Hamilton cab to and from the hospital this morning. The first cab took a route that was under construction and even though traffic was at a complete standstill, he stayed on that route all the way there. A trip that should have taken 15 - 20 minutes ended up taking over 45. Also, the plastic partition between the front and back of the cab was torn in places, didn't reach the ceiling and had a huge hole right in the middle. How is this supposed to keep us safe? The cab home was much better; there were no problems and the driver was friendly and professional. However, I wasn
Shh Private
Nov 15, 2021
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I needed a quick ride to the GO station, where I was familiar with the route. The driver didn't have his GPS active, so I assumed he knew how to get there as well. No, he didn't. He drove past the only street leading to the GO. Long past the street, he asked me where he should turn. I told him we passed it a while back, so he pulled into a residential area, turned on the GPS and followed it. Every now and then, he'd push an offer to take me straight to [city] for just $$ more, but no thanks. Not after the incompetence. I budgeted 20 mins extra to wait at the GO station before my train arrived
Carsen Brooks
Nov 13, 2021
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When I booked my cab on the app, I put the exact address of where to be picked up.. and he drove right past me turned into the wrong plaza. Then he clicked arrived so when I tried calling him it wouldnt connect me. Then when he finally arrived the meter was already started before I even got near the car. The car was already at $6 when I got in it. And then on top of that he didnt even drop me off at my house like I put down he dropped me off down the street.. and to add on to this.. he kept on slamming on the brakes for no reason which made me end up getting sick.
Lindsay Mugford
Nov 10, 2021
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I booked a Cab tonight from the app, and Plate # 366 and Plate # 362, both accepted, and then declined. #366 accepted first and then declined. I didn't know until I checked, to see where the driver was. Made a couple calls and had a car coming instead of a van. #362 was on it's way. Waited, and looked on the map and that vehicles nowhere to be found. As per dispatcher Stephanie, Plate # 362 informed that they arrived @ our location, and said we had too much stuff. That driver did not show up. We did not see any driver infront of our building, as we saw a driver drive past our building on our street
