Business Details
34 Years
experience
Your Trusted Partner for Children's Mental Health Services in Ottawa
Crossroads Children's Mental Health Centre has been Ottawa's community leader in delivering individualized mental health services for children and families since 1992. Our evidence-informed practices combine clinical expertise with family insights to address emotional, behavioral, and developmental challenges through innovative therapies. We specialize in Collaborative Problem Solving, Circle of Security, Cognitive Behavioral Therapy, and trauma-informed approaches while maintaining strict accreditation standards through the Canadian Centre for Accreditation.Our multidisciplinary team provides free in-home treatment, school-based programs, therapeutic day camps, and specialized services for children aged 0-12, with a strong commitment to diversity, equity, and cultural sensitivity. We maintain active community partnerships and continuously evaluate our programs to ensure optimal outcomes for the families we serve.
Services
Therapy Services
In-Home Treatment
School-Based Programs
Therapeutic Day Camp
Infant Mental Health
Details
- Year established: 1992
Highlights and features
- We use evidence-informed practices like Collaborative Problem Solving and Circle of Security
- All core services are provided free of charge to families
- Our multidisciplinary team includes registered social workers and psychotherapists
- We maintain active partnerships with Ottawa school boards and community organizations
- We offer culturally sensitive services with francophone and Indigenous-specific options
Associations and certifications
- Canadian Centre for Accreditation
What people say
Amazing support
Life-changing progress
Compassionate professionals
Immediate positive impact
Exceptional service quality
Services
Therapy Services
Our registered social workers and psychotherapists provide individualized therapy for children facing emotional, social, and behavioral challenges. Using evidence-based approaches like Collaborative Problem Solving and Cognitive Behavioral Therapy, we create safe spaces for children to develop coping skills while supporting families through the treatment process. Sessions focus on building emotional regulation, improving social interactions, and strengthening family relationships through structured therapeutic interventions.
In-Home Treatment
Our intensive in-home programs deliver mental health support directly to families' residences, focusing on practical skill development and immediate application. Through weekly visits and structured skill-building exercises, caregivers learn effective strategies for managing behavioral challenges while children develop emotional regulation techniques within their natural environment. This approach emphasizes real-time problem-solving and relationship-building between children and their caregivers.
School-Based Programs
We partner with Ottawa school boards to provide mental health services within educational settings, helping students overcome emotional and behavioral barriers to learning. Our programs combine academic support with therapeutic interventions, focusing on social skills development, self-regulation techniques, and classroom adaptation strategies that enable children to succeed in mainstream educational environments while receiving necessary mental health support.
Therapeutic Day Camp
This structured summer program combines recreational activities with social-emotional learning to build resilience and self-confidence in children aged 6-12. Through guided group activities and low camper-to-staff ratios, participants develop interpersonal skills and emotional regulation techniques in a supportive environment that emphasizes positive social interactions and personal growth through experiential learning opportunities.
Infant Mental Health
Specialized services for children under six years old focus on developing secure attachments and healthy emotional foundations through the Circle of Security approach. Our home-visiting program helps caregivers understand infant cues, establish nurturing routines, and create stable environments that promote healthy emotional development during critical early childhood stages.
People
Natasha So
Therapeutic Day Camp Coordinator
Natasha oversees our therapeutic day camp program, bringing extensive experience in child development and social work to create enriching summer experiences that combine recreation with mental health support.
Alex Duncan
MSW, RSW
Alex manages our Therapeutic Jiu Jitsu program, combining martial arts techniques with emotional regulation training to help children develop self-awareness and coping skills through structured physical activity.
Questions
Are your mental health services free?
Yes, our core mental health services including therapy, in-home treatment, and school-based programs are completely free for families in Ottawa.
What age groups do you serve?
We specialize in services for children aged 0-12 years, with select programs accommodating teenagers through school partnerships.
Do you offer francophone services?
Yes, we provide francophone-specific services through community partners and have French-speaking staff available.
What therapeutic approaches do you use?
We employ evidence-based methods including Collaborative Problem Solving, Circle of Security, Cognitive Behavioral Therapy, and trauma-informed approaches.
Do you serve Indigenous families?
Yes, we offer Indigenous-specific services through community partnerships and maintain cultural sensitivity in all our programs.
Videos
Reviews (3)
Naima Abassi
Sep 19, 2021
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Crossroads is amazing and I hope they continue to grow to be able to support the many families in need. The staff are knowledgeable, patient, kind and genuinely caring of children and their families.
Fay Moffatt
Jun 09, 2020
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Very happy with Crossroad. My child feels safe, comfortable and able to talk. And they help me by giveing me the tools I need. THANK YOU.
Angel-Rita Lepage
Sep 08, 2019
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This place does NOT do anything to help children... We brought a child there multiple years ago who desperately needed help and Crossroads did NOTHING. We tried to contact them TWICE recently for help and once again they did NOTHING, NEVER heard anything back from them at all! It's upsetting that a place that's SUPPOSED to be there to help, DOESN'T bother doing anything at all to help... I'd give 0 stars review if I could and would NOT recommend anyone to go through them since they can't seem to help like they are actually supposed to
THEY NEVER BOTHER HELPING!!! HOW IS THIS PLACE NOT SHUT
THEY NEVER BOTHER HELPING!!! HOW IS THIS PLACE NOT SHUT
