Business Details
28 Years
experience
Trusted Fireplace & Stove Specialists in Metcalfe
Since 1998, High Energy Gas & Wood has been a trusted family-owned business specializing in fireplace, stove, and insert solutions for residential clients in the Ottawa area. Our team combines technical expertise with personalized service, offering sales, installation, and maintenance for gas, electric, pellet, and wood-burning heating systems. As WETT Certified Installers and TSSA Licensed Contractors, we prioritize safety, efficiency, and customer satisfaction.Our 40+ product displays in Metcalfe showcase top global manufacturers, ensuring clients find solutions tailored to their homes aesthetic and heating needs. We coordinate professional installations, maintain transparent communication, and provide post-sale support to guarantee long-term satisfaction.
Services
Gas Units
Electric Fireplaces
Pellet Units
Wood Units
Installation Services
Details
- Year established: 1998
Highlights and features
- We are WETT Certified Installers and TSSA Licensed Contractors.
- Our showroom features over 40 fireplace and stove models from top manufacturers.
- We coordinate professional installations and ensure compliance with safety standards.
- Our team provides personalized consultations and in-home design support.
- We offer competitive pricing and free estimates for all projects.
Associations and certifications
- WETT Certified
- TSSA Licensed
What people say
Professional installation
Quality work
Prompt service
Competitive pricing
Expert advice
Services
Gas Units
Gas fireplaces, inserts, and stoves provide instant warmth with minimal effort. Our units use propane or natural gas for efficient heating, combining sleek design with high performance. Ideal for modern homes seeking convenience and ambiance.
Electric Fireplaces
Low-maintenance electric fireplaces offer ambiance without venting or fuel. Our models include wall-mounted and freestanding options, perfect for supplemental heating in apartments or energy-conscious homes.
Pellet Units
Pellet stoves burn compressed wood pellets for eco-friendly heating. These units feature automated fuel feeding, easy storage, and clean combustion, making them ideal for sustainable home heating solutions.
Wood Units
Traditional wood-burning fireplaces and stoves deliver authentic charm and high heat output. Our certified team ensures safe installation and compliance with local building codes.
Installation Services
We provide full-service installation for all heating units, including coordination with other professionals, compliance checks, and post-installation support to ensure optimal performance and safety.
People
Jack
Owner/Operator
With over 20 years in the heating industry, Jack specializes in fireplace and stove installations, bringing technical expertise and personalized service to every project.
Dom
Lead Technician
Dom leads our installation team, known for his attention to detail, prompt service, and ability to solve complex heating challenges efficiently.
Questions
What types of fireplaces and stoves do you offer?
We offer gas, electric, pellet, and wood-burning fireplaces, inserts, and stoves from top manufacturers.
Are your installers certified?
Yes, our team includes WETT Certified Installers and TSSA Licensed Contractors.
Do you provide free estimates?
Yes, we offer free in-home consultations and project estimates.
Can you help with replacement parts?
Yes, we stock and source parts for fireplace and stove repairs.
What areas do you serve?
We primarily serve Ottawa and surrounding Eastern Ontario regions.
Is a building permit required?
Yes, wood-burning units require a building permit; we assist with compliance.
Reviews (5)
Catharine E.
May 01, 2021
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We requested a representative to visit us to discuss options best suited for our home to replace an aged and non compliant system. Appointment was scheduled in 2 weeks. After the appointment we had to wait another 2 weeks for a quote which required me constantly following up. The quote was high and confusing so we went to the shop to see the stove and discuss our options. The sales rep did not know that the technician who visited us was planning to open up our wall for reinforcement so he could not answer our questions very well. Having the wall ripped open is not something we take lightly. Then
Paul Hanvey
Jan 12, 2020
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We bought a Jotul gas stove and are very happy with the unit. We are even happier with the sales, service and installation experience with High Energy. From the initial consultation, through the quote, the installation and the follow up it was a fully positive experience. I certainly recommend them to you if you are planning anything to do with a fireplace or stove.
Antonio Milan
Aug 25, 2019
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The only place to buy any type of wood or gas fireplace - from people who know what they're doing. Great prices and excellent service. Jack and Lynn were so pleasant and helpful.
B. Lubbers
Feb 02, 2019
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Purchased our new woodstove from this family run business. Knowledgeable and friendly. Competitive prices and delivery on time.
Ruth McMahon
Jul 10, 2018
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We bought our fireplace from Jack a few years ago and would recommend him in a heartbeat. He's super knowledgeable - which we needed since we didn't have an existing fireplace/chimney. Prices are way better than buying in Ottawa. We used his brother for the installation....also rave reviews for him. All-in-all we're super pleased.
