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Business Details
22 Years
experience
Trusted 3PL Solutions for Healthcare & Retail
Founded in 2004, we pioneered a data-driven approach to third-party logistics, transforming supply chain management through technology and transparency. Our proprietary software, IBIS, provides real-time inventory visibility and analytics, empowering clients in healthcare and omni-channel retail to optimize operations. With Health Canada licensing and a 99.97% accuracy rate, we prioritize compliance, sustainability, and client partnerships.

Our electric-powered facilities, validated systems, and customized solutions reflect our commitment to innovation and environmental responsibility. By handling complex logistics challenges, we enable businesses to focus on growth while we ensure lean inventory, secure data, and efficient distribution.
Services
Order Fulfillment Quality Assurance Freight Management Inventory Management Reverse Logistics Customized Systems
Details
  • Year established: 2004
Highlights and features
  • We offer 20+ years of logistics expertise with proprietary IBIS software.
  • Our 99.97% inventory accuracy ensures operational reliability.
  • Health Canada-licensed facilities guarantee regulatory compliance.
  • Sustainable practices include electric forklifts and Bullfrog Power.
  • 24/7 real-time inventory visibility through our validated IBIS system.
Associations and certifications
  • Health Canada
What people say
99.97% accuracy Real-time visibility Regulatory compliance Sustainable practices Dedicated support
Services
Order Fulfillment
Our order fulfillment service combines 99.97% accuracy with real-time tracking to ensure timely, secure delivery for healthcare and retail clients. Using IBIS software, we streamline picking, packing, and shipping while maintaining compliance with industry regulations. This service reduces operational costs and enhances customer satisfaction through reliable, data-driven execution.
Inventory Management
Leveraging IBIS analytics, we provide precise inventory control to minimize excess stock while meeting demand. Our system tracks expiration dates, lot numbers, and trends, enabling lean operations. Healthcare clients benefit from temperature monitoring and recall readiness, ensuring product integrity and regulatory compliance.
Reverse Logistics
We manage product returns and recalls with automated reporting validated by Health Canada standards. Our system identifies affected items instantly, providing client-specific recall lists within minutes. This service ensures compliance, reduces liability, and maintains brand trust through efficient, auditable processes.
Customized Systems
IBIS, our proprietary platform, offers tailored inventory management tools with 24/7 visibility. Clients access real-time data on turnover rates, item history, and demand forecasting. Customizable dashboards and alerts support proactive decision-making, while integrated security safeguards sensitive information and operations.
Freight Management
We optimize freight logistics through partnerships with national and international carriers, reducing costs while maintaining speed. Our network ensures compliance with healthcare transport standards, including temperature-controlled shipping. Clients benefit from consolidated billing, route optimization, and reduced delivery times.
People
Michael Docherty
President and Founding Partner
With 15 years of consulting experience, Michael founded I2i Fulfillment in 2004 to revolutionize logistics through data-driven solutions. He champions innovation and sustainability, guiding the company's strategic growth while maintaining its core motto: 'From Inventory to Information.'
Questions
What industries does i2i specialize in?
We focus on healthcare and omni-channel retail, offering tailored logistics solutions for pharmaceuticals, medical devices, and e-commerce supply chains.
Is i2i compliant with healthcare regulations?
Yes, we're licensed by Health Canada with validated systems meeting GMP and data integrity standards for pharmaceuticals and medical devices.
How does IBIS software benefit my business?
IBIS provides 24/7 inventory visibility, trend analytics, and automated reporting to reduce excess stock while improving decision-making and operational efficiency.
Do you offer international shipping?
We partner with global carriers for cross-border freight management, ensuring compliance with international logistics standards and documentation requirements.
What sustainability initiatives do you implement?
We use electric forklifts, Bullfrog Power, and eco-friendly packaging while working with carbon-conscious carriers to minimize environmental impact.