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Your Healthcare Access Solution in Orange County, FL
Primary Care Access (PCAN) is a collaborative initiative dedicated to improving healthcare access for underinsured and uninsured residents of Orange County, Florida. Our mission focuses on establishing medical homes and reducing disparities through partnerships with local government, healthcare providers, and community organizations. We operate under a structured governance model with committees addressing strategic priorities, including cultural equity, education, and sustainability.

Our efforts align with national goals for universal access to quality care. We provide free assistance through licensed navigators to help individuals and small businesses select affordable health insurance plans. Our work emphasizes community-driven solutions to ensure healthcare availability for all residents.
Services
Medical Home Placement Insurance Assistance Community Education Programs Cultural Disparity Reduction Sustainability Initiatives Volunteer Coordination Formulary Resources Newsletter Publications Brochure Distribution Committee Collaboration
Highlights and features
  • We collaborate with leading healthcare providers across Orange County to ensure comprehensive care access.
  • Our free insurance navigator program simplifies health plan selection for individuals and businesses.
  • We focus on eliminating cultural and economic disparities in healthcare access.
  • Our structured governance includes specialized committees addressing community health priorities.
  • We maintain partnerships with Orange County Government and major healthcare institutions.
Services
Medical Home Placement
We connect uninsured and underinsured residents with primary care providers through a coordinated network. Our medical home initiative ensures consistent, quality healthcare access for Orange County residents. This service addresses long-term health needs while reducing emergency room dependency.
Insurance Assistance
Licensed navigators provide free, confidential help with health insurance selection and enrollment. We assist individuals and small businesses in understanding plan options and eligibility for financial aid. Our service simplifies the process of obtaining affordable coverage through the Insurance Marketplace.
Community Education Programs
We deliver targeted educational initiatives to improve health awareness and system navigation skills. Programs focus on preventive care, chronic disease management, and healthcare rights. These efforts empower residents to make informed decisions about their medical needs.
Cultural Disparity Reduction
Our initiatives identify and address barriers to care for diverse populations. We implement strategies to improve access for minority groups, non-English speakers, and socioeconomically disadvantaged individuals. This includes training providers on cultural competency and expanding language services.
Sustainability Initiatives
We develop long-term solutions for maintaining healthcare access through policy advocacy and resource optimization. Our work includes securing funding for community clinics and promoting efficient care coordination. These efforts ensure the network's resilience and continued service to vulnerable populations.
People
Lainie Fox-Ackerman
PCAN Chair
As PCAN Chair, Lainie Fox-Ackerman leads strategic initiatives to improve healthcare access across Orange County. With extensive healthcare leadership experience, she focuses on collaborative governance and system integration.
Martha Santoni
PCAN Vice-Chair
PCAN Vice-Chair Martha Santoni oversees committee operations and program implementation. Her background in pediatric healthcare informs efforts to expand services for vulnerable populations through Nemours Children's Hospital partnerships.
Rebecca Sayago
PCAN Administrator
Executive Director Rebecca Sayago manages day-to-day operations and stakeholder coordination. She ensures alignment between PCAN's mission and collaborative activities across 20+ member organizations in Orange County's healthcare network.
Questions
What populations does PCAN serve?
We serve uninsured and underinsured residents of Orange County, Florida, regardless of income level or immigration status.
How can I get help choosing health insurance?
Our free navigator program connects you with licensed professionals who explain plan options and assist with enrollment in affordable coverage.
What is a medical home?
A medical home provides continuous, comprehensive primary care through a designated provider, ensuring coordinated treatment and preventive services.
Are there volunteer opportunities available?
Yes, we welcome volunteers to support community outreach, education programs, and administrative tasks. Contact us for current opportunities.
How does PCAN reduce healthcare disparities?
We implement cultural competency training, expand language services, and target outreach to underserved communities through our equity initiatives.
How can providers join the network?
Healthcare providers interested in collaboration should contact our office to discuss partnership opportunities and integration into our coordinated system.