Business Details
24 Years
experience
Emergency
services
Your Trusted Property Management Partner in Red Deer
Hearthstone Property Management has been dedicated to providing reliable residential property management services in Central Alberta since 2002. Our team of certified professionals specializes in tenant screening, rent collection, maintenance coordination, and comprehensive property oversight tailored to property owners' unique needs. We prioritize ethical business practices, leveraging our deep local knowledge to create mutually beneficial relationships between landlords and tenants. Our services include property evaluation, lease agreement drafting, financial reporting, and proactive risk management through regular inspections. With decades of combined experience, we focus exclusively on residential property management, ensuring personalized attention to every client's portfolio.Our three specialized teamsLeasing, Administration, and Maintenancework collaboratively to deliver streamlined operations and exceptional service quality. We maintain transparency through monthly financial statements and semi-annual inspection reports while offering 24/7 emergency support for urgent property issues. Our commitment to community awareness ensures all managed tenancies positively contribute to their neighborhoods. By handling all aspects of property managementfrom marketing to evictionswe help property owners maximize returns while minimizing stress. Our boutique approach combines local expertise with professional rigor to deliver long-term value for both clients and tenants.
Services
Tenant Screening
Rent Collection
Maintenance Coordination
Lease Management
Property Inspections
Financial Reporting
Marketing Services
Eviction Handling
Risk Management
Community Relations
Details
- Year established: 2002
Highlights and features
- We offer 24/7 emergency property management services for urgent issues
- Our team has 20+ years of local property management experience in Central Alberta
- We maintain strict ethical standards with transparent financial reporting practices
- Our specialized teams ensure expert handling of all property management aspects
- We provide semi-annual property inspections to proactively identify potential issues
Services
Tenant Screening
Our comprehensive tenant screening process evaluates credit history, rental references, and financial stability to ensure qualified occupants. We conduct thorough background checks and verify employment to minimize risk for property owners. This service protects your investment by matching properties with responsible, reliable tenants who meet our strict criteria.
Maintenance Coordination
We manage all property maintenance needs from routine upkeep to emergency repairs. Our established network of trusted contractors ensures quality work at competitive rates. Regular inspections help identify potential issues before they become major problems, preserving property value and tenant satisfaction.
Rent Collection
Our efficient rent collection system ensures timely payments through multiple convenient methods. We handle payment tracking, late fee enforcement, and communication with tenants to maintain consistent cash flow. Detailed records are provided for easy tax preparation and financial tracking.
Lease Management
We prepare and administer Alberta-compliant lease agreements tailored to each property. Our services include lease renewals, amendments, and enforcement of terms. We ensure all legal requirements are met while protecting owners' interests throughout the tenancy period.
Financial Reporting
Monthly financial statements provide complete transparency of property income and expenses. We track all transactions and provide detailed records for tax purposes. Our reporting includes rent payments, maintenance costs, and other property-related financial activities.
Questions
What property types do you manage?
We manage single-family homes, townhouses, apartments, and multi-unit buildings across Central Alberta.
How do you screen tenants?
Our screening process includes credit checks, rental history verification, employment confirmation, and reference checks.
What areas do you serve?
We serve Red Deer, Sylvan Lake, Blackfalds, Lacombe, Penhold, Innisfail, and surrounding communities.
What maintenance services are included?
We handle emergency repairs, routine maintenance, and property inspections with trusted local contractors.
How are rent payments collected?
We offer online payments, bank transfers, and other convenient methods for timely rent collection.
What reports do owners receive?
Monthly financial statements and semi-annual inspection reports are provided to all property owners.
Reviews (4)
Mommabear Canada
Nov 13, 2021
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Positive:Professionalism,Responsiveness
After looking at a few places over the past couple years we finally found a place that fit our family. Lucie has always done a great job. She's professional and catches every small detail. They're lucky to have her.
After looking at a few places over the past couple years we finally found a place that fit our family. Lucie has always done a great job. She's professional and catches every small detail. They're lucky to have her.
Dorine Lewis
Oct 16, 2021
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Hearthstone Property Management is the best management company I have experienced for rentals in Red Deer since 2016. Just find one that is long-term affordable. They are trustworthy. We need you in Red Deer, Hearthstone Property Management. There is a need for professional management of affordable non-smoking homes and environments as you provide. Please expand if and when you are led to.
Heather Anderson
Sep 09, 2021
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Just a horrible company to deal with all around. I viewed the property with Lucie and she was unpleasant from the start. Took forever to return my call and actually set up an appointment, she was late, ignorant and abrupt to me. When I asked questions she snapped at me like I was doing something wrong. I was told that I could only pay rent through preauthorized payments or cheque even though the website states otherwise. How do I pay my rent? We offer a number of options for rent payment, including: Debit, Cheque, Pre-authorized Bank Withdrawal and Money Order. We do not accept cash for rent
Boumadiane Zineb
Aug 11, 2021
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We are so happy with our new place, and I had a very good experience with hearthstone property. Lucie was also so nice and very helpful. We surely recommend those people and even if we think to move from here they will be the first people we'll contact. Thank you for making our first rental home experience in red deer as easy as it was
