Business Details
Your Trusted Appliance & Mattress Store in Stratford
Needles Home Appliance Centre has been serving Stratford and the surrounding area for over six decades, establishing itself as a trusted provider of high-quality home appliances and mattresses. Our experienced team prioritizes customer satisfaction, offering personalized assistance to help clients select products that align with their specific needs and budgets. We pride ourselves on our professional delivery services, which include uncrating, placement, and the removal of old appliances or mattresses, all while maintaining the utmost respect for our customers' homes.Our commitment to excellence is reflected in our extensive selection of products from reputable brands, ensuring that every client finds reliable solutions tailored to their lifestyle. By combining decades of industry expertise with a customer-centric approach, we continue to build lasting relationships within the community.
Services
Appliances
Mattresses
Delivery
Installation
Product Removal
Warranty Support
Brand Offerings
Home Delivery
Old Product Removal
Product Selection
Highlights and features
- We have over 60 years of experience serving Stratford and area.
- Our no-pressure sales staff helps you find the right product for your needs and budget.
- Our delivery team uncrates products, sets them in place, and removes old appliances or mattresses.
- We operate with the utmost respect for your home.
- We offer a wide selection of appliances and mattresses from trusted brands.
Services
Appliance Sales
We offer a comprehensive selection of new home appliances, including refrigerators, ranges, washers, and more from trusted brands. Our inventory caters to diverse household needs, ensuring energy efficiency and modern features. Expert staff provide guidance to help customers choose products that match their lifestyle and budget.
Mattress Sales
Our mattress showroom features a wide range of comfort options from premium brands like Tempur-Pedic and Sealy. We provide personalized consultations to determine ideal firmness levels and support types for individual sleep needs. Mattresses are available in all standard sizes, including specialized options for adjustable bases and allergy-sensitive individuals.
Delivery Services
Professional delivery teams handle transportation and placement of large appliances and mattresses. Services include uncrating, room-of-choice placement, and removal of packaging materials. Delivery scheduling accommodates customer availability with time windows communicated in advance for convenience and reliability.
Installation Services
We provide professional installation for all purchased appliances, ensuring proper functionality and safety. Services include connecting water lines, electrical hookups, and gas lines where applicable. Technicians verify optimal operation and provide basic usage instructions to ensure customer confidence with new equipment.
Product Removal
Our removal service handles disposal of old appliances and mattresses with environmental compliance. We transport items to certified recycling facilities or donation centers when applicable. This service includes disconnecting existing units and removing them from the property during new product delivery.
Questions
What brands of appliances do you carry?
We stock major brands including LG, Samsung, Whirlpool, Frigidaire, and Maytag for appliances, with mattress selections from Tempur-Pedic, Sealy, and Beautyrest.
Do you offer delivery and installation services?
Yes, we provide professional delivery and installation for all appliances and mattresses purchased from our store.
What are your business hours?
We're open Monday-Friday 9AM-5:30PM, Saturday 9AM-3PM, and closed on Sundays for regular retail operations.
Can I return an appliance if I'm not satisfied?
We offer 30-day return policies on most appliances, with specific terms varying by product category and brand.
Do you price match competitors?
We offer price matching on identical items from local competitors - contact us for specific details and requirements.
Are extended warranties available?
Yes, we provide extended warranty options for most appliances through third-party providers at the time of purchase.
Reviews (4)
Janet Sutherland
Dec 29, 2021
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I will never call needles again. If you don't buy from them they don't fix your Appliances. My father dealt with them for years, when Bud and Bill were still living now they don't give you the time of day. A+ Appliance is the best
Bill Schlotzhauer
Nov 19, 2021
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Purchased our 2nd appliance within the past year very knowledgable inside staff
Set up in our home was flawless! Many thanks to Dave for the great install! Great job.... Shop local. Glad we did.
Set up in our home was flawless! Many thanks to Dave for the great install! Great job.... Shop local. Glad we did.
Erik Rudi Stager
Sep 26, 2021
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Sales associate knowledgeable and understanding that we were looking for the most basic models for two appliances. Delivery people came on time on a Saturday. Took away the broken appliances in less 20 minutes super helpful.
Janet Cox
Sep 03, 2021
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We had a really great experience shopping here, even though it was fully remote. Jack helped us work through options and found a great solution for a washer for us. It looked as though things were going wrong when the shipment was delayed, but through some kind and clever maneuvering Jack sorted out the problem, and got the new washer delivered in a timely way. Greatly relieved and grateful for the effective help.
