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Business Details
31 Years
experience
Your Trusted Auto Repair Partner in Burnaby
Dawson Truck Repairs is a family-owned and operated full-service vehicle repair shop serving the Greater Vancouver and Lower Mainland community since 1995. Our commitment to outstanding customer service and uncompromising quality has established us as a trusted partner for commercial and private vehicle owners. With a focus on minimizing downtime, we specialize in accurate diagnostics, heavy-duty truck repairs, and certified commercial inspections. Our facility at 4970 Still Creek Avenue in Burnaby has been our home since 2005, continuing a legacy of personalized service that began in 1995. As a Designated Commercial Inspection Facility and International Sub-Dealer, we combine specialized diagnostic tools with decades of industry experience to deliver reliable solutions.

The Newton family's three-generation transportation industry expertise ensures every repair meets exacting standards. Our investment in modern equipment and technician training guarantees first-time fixes and efficient service. Located centrally in Burnaby, we serve clients throughout the Lower Mainland with accessible, high-quality repair options. Customer relationships built over 28 years reflect our dedication to community values and professional integrity. This enduring commitment positions us as a dependable choice for vehicle maintenance and inspection needs.
Services
Vehicle Inspections Truck Repairs Diagnostic Services Parts Supply Commercial Inspections
Details
  • Year established: 1995
Highlights and features
  • Family-owned since 1995 with three-generation industry expertise
  • Certified technicians using specialized diagnostic tools
  • Access to 1M+ parts inventory with 24-hour availability
  • Minimize downtime with accurate first-time repairs
  • Community-focused service with personalized attention
Associations and certifications
  • A+ BBB Rating
  • Designated Commercial Inspection Facility
  • International Sub-Dealer
Services
Vehicle Inspections
Our certified inspectors perform thorough vehicle safety evaluations meeting BC government standards. Using specialized equipment, we identify potential issues before they become road hazards. Commercial and private vehicle owners benefit from fast, hassle-free inspections that ensure regulatory compliance while maintaining fleet safety.
Truck Repairs
Specializing in light to heavy-duty truck repairs, we handle everything from routine maintenance to complex mechanical issues. Our technicians service trailers, motor homes, and commercial buses with precision. Modern facilities and manufacturer-specific tools guarantee repairs meet exacting industry standards for all truck types.
Diagnostic Services
Advanced diagnostic technology pinpoints vehicle system malfunctions with precision. We interpret error codes and sensor data to resolve electrical, engine, and transmission issues efficiently. This approach reduces unnecessary part replacements while ensuring accurate repairs on the first visit.
Parts Supply
Access to over one million part numbers ensures quick availability for most repair needs. We stock premium quality components from trusted brands while maintaining relationships with suppliers for specialized items. Our parts specialists help customers select correct replacements with technical expertise.
Commercial Inspections
BC-certified commercial vehicle inspections meet provincial safety requirements for business fleets. We streamline the certification process for transport companies, minimizing vehicle downtime. Detailed reports document compliance with safety regulations for commercial operators.
People
Ken Newton
Owner
Transportation industry veteran with 46 years of experience, Ken founded the business in 1995. His leadership maintains the company's commitment to quality repairs and community service.
Kevin Newton
Technician
Second-generation technician trained through BCIT's Commercial Transport Apprenticeship Program. Kevin has worked alongside his father since 2001, ensuring continuity in service standards.
Questions
What types of vehicles do you service?
We service all light, medium, and heavy-duty trucks including trailers, motor homes, and commercial buses.
Are your technicians certified?
Yes, our technicians are certified and receive regular training on the latest diagnostic and repair techniques.
Do you offer parts warranty?
We provide warranties on all parts installed, with coverage details available at the time of purchase.
What are your service hours?
We operate Monday through Friday from 8:00 AM to 6:30 PM. Emergency services available during business hours.
Can you handle commercial fleet maintenance?
Yes, we specialize in commercial vehicle inspections and maintenance for fleets of all sizes.
How quickly can you get replacement parts?
With access to 1 million+ parts, most items arrive within 24 hours if not in stock.
Reviews (5)
Melissa Meldrum
Nov 22, 2021 Report
Positive:Professionalism
Kendra is AMAZING! She was so helpful and insightful with all of my questions for an OOP inspection. THANK YOU!!!!!!
Azim Ali
Oct 27, 2021 Report
Great staff starting with the owner Ken down to office staff and even mechanics. The service is top notch. My father has been going here for years and it's his recommendation that you go as well.
Alexis Zornio
Jun 18, 2021 Report
I cannot recommend Dawson enough. As part of my job I have to maintain our 19 person bus - I am a young woman without a lot of experience with cars so it can be daunting to go to get it repaired and hope I don't get taken advantage of because of my inexperience. The team at Dawson right from the reception desk to the repair men are all so kind and professional and Ken is just the best. They are quick at getting you back on the road and are always fair. Thanks Dawson for helping make my job a little easier!
David Primeau
Jun 13, 2021 Report
Amazing service very helpful and knowledgeable, if you need any repair for your trucks this is the place to go
Douglas Hope
Sep 30, 2020 Report
If youve ever had The Parkway Crew in North Van work on your truck... you will be more than happy to drive across the bridge during rush hour just to leave it with Dawson. Quality work.