Business Details
19 Years
experience
Expert Cell Phone Repairs in Vancouver Since 2007
VanCell Phone Repairs Phone Repairs has been serving customers since 2007, starting with corporate phone repairs before expanding into retail services. Our team consists of certified electronics technicians who specialize in diagnosing and repairing all major phone brands and models. We prioritize using authentic original equipment manufacturer (OEM) parts to ensure the highest quality repairs. Our commitment to customer satisfaction is reflected in our 180-day warranty on all repairs and transparent pricing with free diagnostics. We operate with core values of integrity, customer-first service, and technical excellence.Our Vancouver-based facility offers walk-in repairs, while our mail-in service extends to customers across Canada. Over the years, we've built a reputation for handling complex repairs, including water-damaged devices and shattered screens. Our technicians undergo intensive training to stay current with evolving phone technologies. We maintain a convenient retail location with free parking and offer flexible payment options, including cash, debit, and major credit cards. With a 4.6/5 rating based on 103 reviews, we remain dedicated to providing reliable, cost-effective phone repair solutions.
Services
Phone Repair
Mail-In Repairs
Phone Unlocking
Used Phones
Public Mobile Sales
Diagnostic Services
Warranty Repairs
Corporate Repairs
Data Transfer
FRP Removal
Details
- Year established: 2007
Highlights and features
- We offer free diagnostics and no-obligation repair quotes.
- Our technicians use only genuine OEM parts for all repairs.
- Most repairs completed while you wait with transparent pricing.
- 180-day warranty valid at all locations worldwide.
- Certified electronics technicians with specialized repair training.
What people say
Excellent service
Quick repairs
Affordable pricing
No-obligation quotes
180-day warranty
Services
Phone Repair
Our phone repair service handles all major brands and models with certified technicians using authentic OEM parts. We specialize in screen replacements, water damage recovery, and charging port repairs. With most repairs completed while you wait, we offer same-day service when parts are in stock and provide free diagnostics with no-obligation quotes.
Mail-In Repairs
Our mail-in repair service extends Vancouver-quality repairs to customers nationwide. Simply ship your device with a description of issues and contact information. We'll inspect it, provide a free estimate, and complete repairs using genuine parts before returning it with a 180-day warranty. Most repairs take 1-3 business days after receiving the device.
Phone Unlocking
We offer professional phone unlocking services for major carriers and manufacturers. Our technicians can unlock devices from Bell, Telus, Rogers, Fido, Wind, and international carriers. Pricing varies by manufacturer and carrier, with most unlocks completed within 24-48 hours. Unlocked phones work on any compatible network worldwide.
Used Phones
Our used phone inventory features fully tested devices with warranties. We offer a range of smartphones including iPhones, Samsung Galaxy models, and other popular brands. Each device undergoes thorough inspection and cleaning before resale. Customers receive a warranty covering essential components for added peace of mind.
Public Mobile Sales
As an authorized Public Mobile dealer, we offer affordable prepaid plans with no contracts or credit checks. Our plans start at $15/month and operate on Telus' high-quality network. We help customers activate SIM cards, transfer data, and select appropriate plans. Devices purchased from us work with any unlocked phone on the Public Mobile network.
Questions
How long will my phone repair take?
Most in-store repairs take 1-3 hours when parts are available. Mail-in repairs typically complete within 1-3 business days after receiving your device.
Will I lose data during repairs?
We preserve data whenever possible. For critical data, we recommend backing up before repairs. Technicians will consult you before any data-removing procedures.
What parts do you use for repairs?
We use 100% genuine OEM parts when available. If unavailable, we source equivalent-quality parts from original manufacturing sources to maintain repair integrity.
Do repairs come with a warranty?
All repairs include a 180-day warranty covering defects in materials and workmanship. Warranty valid at any VanCell Phone Repairs Phone Repairs location worldwide.
Can I pay with credit cards?
We accept cash, debit, and all major credit cards for payment convenience.
Videos
Reviews (4)
Vernon C.
Jan 13, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
I recently had my Samsung A50 screen replaced. Sean was incredible fixing my broken screen and it was ready for pickup the next day. He spent time on explaining and recommendation to me , excellent service and prices in the lower mainland , Absolutely incredible! !!! Will definitely be returning.
I recently had my Samsung A50 screen replaced. Sean was incredible fixing my broken screen and it was ready for pickup the next day. He spent time on explaining and recommendation to me , excellent service and prices in the lower mainland , Absolutely incredible! !!! Will definitely be returning.
Peter Wilson
Jan 09, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
Recently got my OnePlus 7T fixed there. Service was prompt, prices were very reasonable, and Sean was super friendly and easy to deal with. The repair is flawless and all the functionality I'd lost in the phone has returned. I'd recommend this shop to anyone.
Recently got my OnePlus 7T fixed there. Service was prompt, prices were very reasonable, and Sean was super friendly and easy to deal with. The repair is flawless and all the functionality I'd lost in the phone has returned. I'd recommend this shop to anyone.
Jacob Ball
Jan 05, 2022
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Positive:Professionalism,Responsiveness,Value
Sean and the Vancell staff helped me and my daughter revive our tablets, and remove malware. My daughter was so pleased and the prompt service was at an excellent price.
Sean and the Vancell staff helped me and my daughter revive our tablets, and remove malware. My daughter was so pleased and the prompt service was at an excellent price.
Nigel Paquin
Jan 02, 2022
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Positive:Professionalism
Great service, just got a used iPhone X. They replaced the older battery and threw in a screen protector. Super professional and would deff buy again as I've been burned from previous stores before. My daughter will be super happy as it'll make a great Xmas gift. See you again!
Great service, just got a used iPhone X. They replaced the older battery and threw in a screen protector. Super professional and would deff buy again as I've been burned from previous stores before. My daughter will be super happy as it'll make a great Xmas gift. See you again!
