We have a centrally located Vancouver repair facility providing expert phone repairs, most done while you wait. Come in & experience our fast & friendly service! We can assure you that we have seen it all! From smartphones that have been run over by a car, to tablets that have taken a dive in a pool, we are prepared to face anything that comes our way.
Every VanCell technician goes through an intensive training process, and we maintain an environment of constant learning, so no device is too new, no technology too complicated. If you visit our shop most repairs (if parts in stock) can be completed in 1 - 3 hours depending on repair needed. Please feel free to call if you have any questions on time frame.
Every VanCell technician goes through an intensive training process, and we maintain an environment of constant learning, so no device is too new, no technology too complicated. If you visit our shop most repairs (if parts in stock) can be completed in 1 - 3 hours depending on repair needed. Please feel free to call if you have any questions on time frame.
Services
Company
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VanCell began repairing phones for corporate clients in 2007 and soon after we expanded into a retail store with walk in repairs. We opened our second location in 2011 on the border of Port Moody / Coquitlam and then sold that location in early 2016. We repair phones for all major companies including Bell, Telus, Rogers, Fido, Wind, Chatr and more.
Mail-in Your Device
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Upon receiving your electronic device, one of our experienced technicians will conduct a preliminary inspection on your device, and contact you immediately with confirmation of Mail-In Repair Service Request and go over the prices with you. Canada Post costs around $10-$15 to ship a phone (depending on location) which includes a tracking number.
Location
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Our Vancouver Phone Store is located on the ground floor of the retail building on the corner of Rupert St. and E 29th Ave. We have free street parking right out front and we are a 10 minute walk from the 29th Ave Skytrain Station or Joyce Station. You can also take the number 27 bus from Joyce station to our store front.
FAQs
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We repair most smartphones available in the market including Apple, LG, Sony, HTC, Samsung, Motorola, Blackberry, Nokia, Huawei and more! I tried repairing my smartphone myself, can I still bring it in for repair or diagnostic?. Yes, no problem, please bring your phone in and we can see what you have and what can be done.
Our Warranty
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We standby our repairs and will replace or refund your money if the parts we install fail. We only use brand new, original parts from the manufacturer. This ensures all our repairs have the highest quality standards around. We believe if your going to spend money to fix your expensive phone it should be repaired with the same quality parts it came with!
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