Business Details
Expert Computer Repair Services in Penticton
Penticton Computer Tech-Ease is a family-run business with over 30 years of industry experience, serving the Okanagan area for more than a decade. We specialize in residential, business, and commercial computer repair services, offering on-site solutions, remote access diagnostics, and custom computer builds. Our team combines advanced technical expertise with a commitment to customer satisfaction, ensuring fast turnaround times and reliable solutions tailored to individual needs.Trusted by clients ranging from everyday users to financial institutions, we prioritize transparency, efficiency, and long-term client relationships. Our services include hardware/software upgrades, security solutions, data recovery, and extended warranty options for custom systems, all designed to optimize performance and minimize downtime.
Services
On-Site Service
Remote Access
Computer Repair
Custom Builds
Data Recovery
Security Solutions
Hardware Upgrades
Software Installation
Highlights and features
- Family-run business with 30+ years of industry experience.
- Faster turnaround times than big chain retailers.
- On-site and remote diagnostic services available.
- Extended warranty options for custom computer builds.
- Trusted by clients from individuals to financial institutions.
What people say
Fast turnaround
Expert technicians
Reliable solutions
Honest advice
Competitive pricing
Services
Computer Repair
We offer comprehensive computer repair services for hardware, software, and system failures. Our technicians diagnose and fix issues ranging from virus infections to component malfunctions. With expertise in residential and commercial systems, we ensure minimal downtime and long-term reliability for all devices.
Custom Builds
Our custom computer builds cater to high-performance needs for gaming, business, and creative work. We use premium components to create systems tailored to your specifications. Each build includes an extended warranty and full compatibility testing for optimal performance and durability.
Data Recovery
We specialize in retrieving lost or corrupted data from failed drives and systems. Our recovery process includes secure backup solutions and system restoration. Whether for personal files or business-critical data, we prioritize complete recovery with minimal disruption to your workflow.
Remote Access
Our remote diagnostic service identifies software issues without requiring physical device transport. Technicians connect securely to your system for troubleshooting and minor repairs. This service determines if further in-shop or on-site intervention is needed, saving time and effort.
Security Solutions
We provide complete security solutions including virus/spyware removal and firewall protection. Our team installs and configures antivirus software to prevent future threats. For businesses, we implement network-wide security protocols to safeguard sensitive data and ensure compliance.
People
Colin Traynor
Owner
Colin Traynor leads Tech-Ease with over 30 years of technical expertise. He prioritizes honest advice and personalized service, ensuring clients receive practical solutions. His hands-on approach maintains the company's reputation for reliability and customer-focused support in the Okanagan region.
Questions
What computer repair services do you offer?
We provide hardware/software repairs, virus removal, data recovery, custom builds, and network maintenance for residential and commercial clients.
Do you offer on-site computer service?
Yes, we provide on-site repairs for businesses and homes when remote diagnostics aren't sufficient to resolve issues.
What are your business hours?
Our Penticton shop is open Monday-Friday, 9:00 AM to 5:00 PM. Emergency services outside these hours require prior arrangement.
Can you build custom gaming computers?
Yes, we design high-performance custom gaming PCs with premium components and extended warranties for long-term reliability.
Do you service commercial clients?
Yes, we support businesses with network maintenance, payment systems, and IT infrastructure for financial institutions and large companies.
Reviews (5)
Multi Haha
Dec 14, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Computer was bricked, had no clue what was wrong with it, Colin took it in and got a diagnostic for me. When I bought the motherboard needed to replace it, he got it done in under a day, incredible customer service, reasonable prices and extensive knowledge of what to do.
Computer was bricked, had no clue what was wrong with it, Colin took it in and got a diagnostic for me. When I bought the motherboard needed to replace it, he got it done in under a day, incredible customer service, reasonable prices and extensive knowledge of what to do.
Traveller
Nov 21, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Absolutely outstanding! My laptop would not turn on. They instantly know what the issue was. In 3 seconds it was up and running. First rate professional service.
Absolutely outstanding! My laptop would not turn on. They instantly know what the issue was. In 3 seconds it was up and running. First rate professional service.
Gary Steffen
Nov 17, 2021
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Positive:Professionalism
I phoned to ask why my computer would not turn on. Colin offered a couple of possible reasons and even gave me some idea what the cost might be. I brought the computer in and was pleased with the prompt service, in approximately 30 minutes the problem was solved. Reasonably priced service and part bill. Very happy, highly recommended.
I phoned to ask why my computer would not turn on. Colin offered a couple of possible reasons and even gave me some idea what the cost might be. I brought the computer in and was pleased with the prompt service, in approximately 30 minutes the problem was solved. Reasonably priced service and part bill. Very happy, highly recommended.
Craigery Johnson
Oct 16, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Have used Colin numerous times with my business's computer needs! Have 3 machines through him. Always very helpful and professional! Would highly recommend Computer Tech-Ease for any computer related venture!
Have used Colin numerous times with my business's computer needs! Have 3 machines through him. Always very helpful and professional! Would highly recommend Computer Tech-Ease for any computer related venture!
Michael Nelson
Jun 14, 2020
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Very friendly. The lady that helped me could use a little more knowledge on parts but she's really nice and helpful
