Business Details
12 Years
experience
Emergency
services
Trusted Property Management Services in Bowmanville
East Vista Management was founded in 2014 with a mission to transform rental housing into a positive experience for landlords and tenants. Our team combines hands-on experience with technology-driven solutions to maximize property value while ensuring compliance with Ontario's Landlord and Tenant Act. With over 15 years of combined experience in real estate investment, our professionals deliver responsive service through 24/7 tenant support, preventative maintenance programs, and rigorous tenant screening processes.We specialize in creating passive income opportunities for investors through comprehensive property management, market analysis, and customized service plans tailored to individual property needs. Our commitment to professionalism and community impact has earned us recognition as a trusted partner in the Durham Region's real estate market.
Services
Property Management
Tenant Placement
24/7 Response
Maintenance Services
Investor Support
Details
- Year established: 2014
Highlights and features
- We offer 24/7 tenant response with dedicated emergency support
- Our in-house maintenance team ensures rapid service delivery
- Semi-annual inspections prevent costly property damage
- Comprehensive tenant screening with credit and reference checks
- Personalized service plans tailored to individual property needs
What people say
Top notch service
Responsive and professional
Exemplary landlord
Positive tenant experience
Reliable property management
Services
Property Management
Our comprehensive property management service handles day-to-day operations while maintaining legal compliance. We provide monthly financial statements, rent collection, and preventative maintenance inspections. Our team ensures properties meet safety standards while maximizing investment returns through strategic market positioning and tenant retention programs.
Tenant Placement
We implement a rigorous tenant screening process including credit checks, employment verification, and reference validation. Our marketing strategy combines MLS listings with digital advertising to attract qualified applicants. We handle lease agreements, move-in inspections, and security deposit management while guaranteeing one-year tenancies.
24/7 Response
Our round-the-clock tenant response system addresses maintenance emergencies and urgent requests. We maintain a network of trusted contractors for immediate repairs while keeping owners informed through detailed service logs. This service includes after-hours communication channels and predefined spending thresholds for repair authorization.
Maintenance Services
We offer preventative maintenance programs including semi-annual inspections and HVAC service plans. Our in-house team handles routine repairs while coordinating specialized contractors for complex issues. We provide digital maintenance tracking and transparent cost reporting with owner approval requirements for expenditures exceeding agreed limits.
Investor Support
We provide cash flow analysis, market comparisons, and renovation recommendations to optimize investment performance. Our services include property acquisition guidance, professional network referrals, and long-term portfolio planning. We offer customized service packages with flexible involvement levels for real estate investors at all experience stages.
People
Jeff Chebott
President
Real estate investor since 2009 with extensive experience in property renovation and portfolio management. Founded East Vista Management in 2014 after personal landlord challenges. Specializes in creating mutually beneficial landlord-tenant relationships through proactive property management strategies.
Kim Chebott
Vice President, Operations
Health coach and property management specialist with 25 years business experience. Oversees tenant services and maintenance operations. Implements technology solutions for property monitoring and service delivery. Focuses on maintaining high property standards while optimizing operational efficiency.
Ximena Davidson
Property Manager
Bilingual property management expert with compliance specialization. Manages rent collection, tenant communications, and property reporting. Coordinates maintenance schedules and ensures adherence to Ontario tenancy regulations. Provides cultural sensitivity in tenant relations through Spanish language capabilities.
Barb Chebott
Leasing Agent
Experienced banking professional with 30+ years customer service expertise. Conducts property showings, processes applications, and consults on tenant selection. Utilizes financial background to evaluate tenant creditworthiness and rental applications effectively.
Leigh Lothian
Business Manager
Horse riding coach turned property management specialist. Ensures timely resolution of tenant requests while maintaining property standards. Coordinates maintenance schedules and vendor relationships. Focuses on creating positive tenant experiences through responsive communication and service delivery.
Questions
What property types do you manage?
We manage single-family homes, townhouses, and multi-unit residential properties across the Durham Region.
How do you screen tenants?
Our process includes credit checks, employment verification, reference calls, and lease agreement reviews with background checks.
What maintenance services are included?
We handle emergency repairs, preventative maintenance, HVAC service plans, and semi-annual property inspections.
How are repair costs managed?
We require owner approval for expenses exceeding pre-set thresholds and provide detailed service documentation for all repairs.
Do you offer 24/7 tenant support?
Yes, our emergency response team handles after-hours maintenance issues and urgent tenant requests promptly.
What areas do you service?
We primarily serve Bowmanville, Oshawa, Courtice, and surrounding Durham Region communities.
Reviews (5)
Craig Bowers
Nov 16, 2021
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Critical:Professionalism,Quality,Responsiveness,Value
They don't answer emergency phone, I've had a broken window for one year and they haven't fixed. They are the worst at getting things fixed.
They don't answer emergency phone, I've had a broken window for one year and they haven't fixed. They are the worst at getting things fixed.
Angela
Apr 21, 2021
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My first initial thoughts are that this place lacks some serious customer service skills and communication amongst the staff. I inquired about a property and was passed along to 3 different people before finally getting an apt to view the property of interest. We met with Barb who stayed in her vehicle the entire time, seemed annoyed being there and was really not professional or helpful at all. We absolutely loved the property and filled out the application immediately. We ran into some issues and I was told to email Barb with any concerns. I did. Explaining there were issues with the application
Red Allied
Jan 11, 2021
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As a tenant I'm beyond disappointed with the services from this company. They make empty promises, and anything that is their responsibility to repair takes forever if ever get fixed. Moreover, in my lease paper the house should've had central air conditioning, i asked when i seeing the house and agent also confirmed there is AC. But there isn't! They wont install one because it cost a lot, and said they will give me 2 portable ACs, but brought over 1 and stopped responding. And this portable AC barely keeping up in this heat wave.... there are many other things to be fixed, but they keep ignoring
Venkat Iyer
Jan 06, 2021
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Right from the beginning of my contact with Jeff Chebott of East Vista Management, I have been impressed with his kind approach, professionalism in all dealings and prompt responses to all requests. After having reviewed several Real Estate Agents, I selected East Vista Management Inc - I did obtain extremely good references from many individuals regarding Jeff and his company. All that were mentioned to me by the references I had contacted , have been well vindicated. I have also provided Jeff's reference to many of my friends. A thorough gentlemen, who takes pride in providing the best of
Hayden Pulchinski
Dec 27, 2020
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We chose not to sign an agreement with this company. Here are is a list of reasons:
- We were stiffed on the first viewing
- The representative didn't seem very knowledgeable during the second attempt
- the appartment was advertised to be 800 sqft, but moments before signing the owner decided to remove ~400 sqft crawl space from the agreement
- the appartment was advertised to have 2 parking spots, but the owner laid claim to one of the renters' spots
- the management company was ineffective at communicating between us and the owner
- the owner seemed to have a history of problems with past
- We were stiffed on the first viewing
- The representative didn't seem very knowledgeable during the second attempt
- the appartment was advertised to be 800 sqft, but moments before signing the owner decided to remove ~400 sqft crawl space from the agreement
- the appartment was advertised to have 2 parking spots, but the owner laid claim to one of the renters' spots
- the management company was ineffective at communicating between us and the owner
- the owner seemed to have a history of problems with past
