Business Details
Emergency
services
Expert HVAC Services in Ottawa
Capital City Heating and Cooling and Cooling has built its reputation on unwavering ethics and a commitment to delivering exceptional HVAC solutions. As a locally owned Ottawa business, we combine deep regional expertise with a dedication to honesty and integrity in every project. Our team of certified technicians specializes in heating, cooling, and air quality systems, ensuring homes and businesses maintain optimal comfort year-round. Backed by partnerships with industry leaders like Bryant, we offer cutting-edge products and comprehensive maintenance plans.Our focus on customer satisfaction is reflected in our 24-hour emergency service, flexible financing options, and a proven track record of excellence, including recognition as a Bryant Circle of Champions winner. With over two decades of service, we continue to set the standard for HVAC excellence in the Ottawa region.
Services
Furnace Repair
AC Installation
Heat Pump Service
Ductless Systems
Emergency HVAC
Indoor Air Quality
Water Heater Service
Boiler Maintenance
HRV Installation
Smart Thermostats
Highlights and features
- Local Ottawa experts with 20+ years of regional HVAC experience
- 24/7 emergency service with rapid response times
- Bryant-certified installations with 10-year warranties
- Flexible financing options through FinanceIt partnerships
- Free second opinions on furnace replacement recommendations
Associations and certifications
- Bryant Factory Authorized Dealer
- Bryant Circle of Champions
What people say
Prompt service
Professional technicians
Competitive pricing
Excellent communication
Clean installations
Services
Furnace Installation
Our furnace installation service ensures optimal home heating with Bryant's high-efficiency models. We offer 90-98% AFUE systems that reduce energy costs while maintaining consistent comfort. Professional installation includes system sizing, venting, and integration with existing ductwork. Technicians follow strict safety protocols and manufacturer guidelines to ensure long-term reliability and warranty compliance.
AC Repair
Emergency and scheduled AC repair services address all cooling system issues. Our technicians diagnose problems with compressors, coils, and refrigerant levels. We service all brands and provide same-day repairs during peak summer months. Regular maintenance prevents breakdowns and extends equipment lifespan while maintaining manufacturer warranties.
Heat Pump Service
Comprehensive heat pump maintenance and repair services optimize year-round temperature control. Our experts handle both air-source and ground-source systems, ensuring efficient operation in extreme temperatures. Services include coil cleaning, refrigerant checks, and defrost cycle verification. Bryant-certified technicians use factory-approved parts for all repairs.
Indoor Air Quality
We install and service advanced air purification systems that remove allergens and contaminants. Solutions include HEPA filters, UV light systems, and whole-home humidifiers. Our IAQ specialists assess home ventilation needs and recommend Bryant's Energy Recovery Ventilators for improved air exchange without energy loss.
Emergency HVAC
Our 24-hour emergency service responds to critical HVAC failures within 2 hours. Certified technicians handle red-tagged furnaces, complete system failures, and urgent repairs. Emergency service includes priority scheduling, rapid diagnostics, and temporary heating solutions when needed. Available 365 days a year with no overtime charges.
People
Jodie Suitter
Co-Owner
Jodie Suitter co-owns Capital City Heating and Cooling and Cooling with her husband Tim. As the first Canadian woman on Bryant's Women in HVAC panel, she champions industry innovation and customer-centric service. Her leadership drives the company's commitment to excellence.
Tim Suitter
Co-Owner
Tim Suitter co-founded Capital City Heating and Cooling and Cooling with Jodie. With over 20 years in HVAC, he oversees technical operations and quality control. His expertise ensures every installation meets Bryant's Factory Authorized standards and customer expectations.
Questions
What HVAC services do you offer in Ottawa?
We provide furnace and AC installation, repair, and maintenance, heat pump services, indoor air quality solutions, emergency HVAC repairs, and annual maintenance plans.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC service with technicians available year-round for urgent heating and cooling repairs.
Are financing options available?
Yes, we offer flexible financing through FinanceIt for HVAC equipment purchases and installations to qualified customers.
What areas do you service?
We serve Ottawa and surrounding areas including Kanata, Stittsville, Richmond, Munster, and Ashton.
Do you offer maintenance plans?
Yes, our annual HVAC maintenance plans include two system check-ups, priority service scheduling, and extended equipment warranties.
Are you Bryant-certified?
Yes, we are Bryant Factory Authorized Dealers and Circle of Champions award winners, meeting the highest industry standards.
Reviews (4)
Victor Frate
Nov 12, 2021
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What a great company. Your installation employees were professional, courteous, honest and knowledgeable. The installation took 11 hours and not once did they complain that they were tired. They had to dismantle the old 50 year old Dinosaur that surprisingly still functioned but was condemned because of a faulty safety shut off. They even had to return the new furnace that had a tiny dent in it. They wanted to be absolutely sure the new furnace was in 100% tip top condition and didn't want the remote chance that the dented one could fail. The strange part is the packaging showed no damage. The
Craig O'Brien
Nov 09, 2021
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I came home on the evening of November 21 to no heat. Called Capital City on Monday morning. They attended promptly Monday, conducted a thorough inspection, red tagged my failed furnace (old, it deserved its retirement), and sent their estimator. By Tuesday evening our brand new Bryant furnace, and Bryant air conditioner (we'd planned on replacement) are installed and we're toasty! Everyone was fantastic, from diagnostics to replacement options to installers their staff were personable, professional. Fantastic service! Thank you CCH&C!
Sal Piamonte
Sep 24, 2021
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I'll begin by stating that this is the second home in a row for which Cap City has installed an AC system for me. The first was a few years back, and they did a phenomenal job. More recently, we moved out to the country, and I contacted Jodie and Tim at Capital City Heating & Cooling when the furnace/ac at the home we bought was leaking. Immediately, they sent Alex, an experienced technician over to diagnose the problem, and where another company would have likely tried to sell us on an entire new AC unit due to it's age, Alex literally unclogged a little plastic elbow, and the unit was back up
Michael Weiler
Sep 16, 2021
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I have used Capital City Heating and Cooling for a dozen years. They have replaced my personal AC, Furnace, Thermostat, and on-demand Water Heater. In addition, they recently replaced the AC at a townhouse we own. I also engage them to do regular cleaning and servicing of all my systems. I keep going back to them because they always deliver. Their estimates meet or beat other estimates I have requested. They always have answers to my questions. The one time I had a legitimate concern, they resolved my issue ... at no cost. I recommend them highly.
