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Expert Mental Health Services in Grimsby, Ontario
West Niagara Mental Health is a multidisciplinary mental health program dedicated to providing evidence-based consultation, assessment, and treatment for individuals facing mental health challenges. Established as part of Hamilton Health Sciences at West Lincoln Memorial Hospital, we specialize in delivering services funded by the HNHB Local Health Integrated Network and covered by the Ontario Health Insurance Plan. Our team of registered social workers, nurses, occupational therapists, and consulting psychiatrists collaborates to address complex mental health needs, including specialized interventions for PTSD and Dialectical Behavior Therapy (DBT). With decades of combined experience, our professionals prioritize patient-centered care, ensuring treatments align with rigorous clinical standards. We maintain strong partnerships with family physicians and primary care providers across West Niagara, Hamilton, and Burlington, offering expert guidance for complex clinical cases.

Our commitment to evidence-based practices ensures patients receive interventions proven effective through scientific research, delivered by qualified professionals trained in their respective disciplines. We emphasize transparency in care delivery, encouraging patients to inquire about the evidence supporting their treatments. Through structured group therapies, telehealth appointments, and in-person consultations, we serve diverse community needs while maintaining accountability to contractual obligations with regional health authorities. Our legacy of mentorship and education extends to medical students, residents, and allied health professionals, reinforcing our role as a trusted resource in mental health care.
Services
Evidence-Based Consultation Mental Health Assessment Dialectical Behavior Therapy Psychiatric Consultation Group Therapy Sessions Telehealth Appointments PTSD Treatment Dietitian Services Mental Health Assessments Evidence-Based Treatment
Highlights and features
  • We offer evidence-based treatments validated through rigorous clinical research.
  • Our multidisciplinary team includes psychiatrists, social workers, and occupational therapists.
  • OHIP-covered psychiatric services ensure accessible care for Ontario residents.
  • Specialized expertise in Dialectical Behavior Therapy (DBT) and PTSD treatment.
  • We maintain strong partnerships with family physicians and primary care providers.
Services
Dialectical Behavior Therapy
Dialectical Behavior Therapy (DBT) is a cognitive-behavioral treatment focusing on emotion regulation and interpersonal effectiveness. Our program includes weekly skills training groups, individual therapy sessions, and phone coaching to help patients manage intense emotions and improve relationships. This evidence-based approach has been proven effective for treating borderline personality disorder, self-harm behaviors, and chronic mental health conditions through structured skill-building and mindfulness practices.
Psychiatric Consultation
Our consulting psychiatrists provide diagnostic assessments and treatment recommendations for complex mental health cases. Services include medication management, laboratory investigations, and collaboration with primary care providers to develop comprehensive care plans. As medical doctors with specialized training, our psychiatrists ensure patients receive appropriate pharmacological interventions while coordinating care with other mental health professionals in our multidisciplinary team.
Evidence-Based Treatment
We implement treatments validated through randomized controlled trials and clinical research. Our approach ensures patients receive interventions proven effective for specific mental health conditions, with therapists trained to deliver protocols as designed in research studies. This commitment to evidence-based practice extends to continuous evaluation of treatment outcomes and adherence to standardized therapeutic methodologies across all our mental health services.
Telehealth Appointments
Our telehealth services provide remote access to mental health consultations and therapy sessions. Using secure video conferencing technology, patients can receive care from home while maintaining the same quality standards as in-person visits. This option increases accessibility for individuals with mobility challenges or those living in remote areas within our service region.
PTSD Treatment
We offer specialized interventions for post-traumatic stress disorder using evidence-based protocols like prolonged exposure therapy. Our treatment approach combines individual counseling, group therapy sessions, and medication management when appropriate. The program focuses on helping patients process traumatic experiences, develop coping strategies, and rebuild their lives through structured therapeutic interventions delivered by experienced mental health professionals.
People
Dr. Stephen Webb
Consulting Psychiatrist
Dr. Stephen Webb dedicated 40 years to psychiatric care, establishing the West Niagara Mental Health Program and pioneering PTSD treatments. He mentored numerous medical professionals and expanded medication options for psychosis treatment before retiring in 2022.
Questions
How do I get referred to West Niagara Mental Health services?
Patients require a referral from their family physician to access our services.
Are psychiatric services covered by OHIP?
Yes, our psychiatric consultation services are covered by the Ontario Health Insurance Plan (OHIP).
What evidence-based treatments do you offer?
We specialize in Dialectical Behavior Therapy (DBT), PTSD treatments, and other research-validated mental health interventions.
Do you provide telehealth appointments?
Yes, we offer both in-person and virtual appointments for patient convenience.
What mental health professionals work at your clinic?
Our team includes psychiatrists, social workers, nurses, occupational therapists, and registered dietitians.
Reviews (6)
Derek Bergstrand
Feb 02, 2020 Report
2 months after doctor referral to get an appointment, 90 minutes to get a tentative and very reasonable diagnosis, was given a counsellor to meet with monthly and put on a 1 year waitlist for treatment. No fault of the people working here, they were great, just be prepared to wait as with most mental health treatment.
Mike Hawk
Dec 26, 2019 Report
This will be the most comprehensive review I will ever make to the public so be prepared to read lots, as you should since you will be here for a considerable amount of time if you choose this place to receive medical treatment for your mental illness. Just to clarify before I begin, I have seen 3 therapists before my social worker I saw whose name was Chris so I have an idea of how the "typical" therapist acts and behaves. As a disclaimer, if you mention a name "Mike Hawk" you will not receive an answer from Chris as for #1 he can't give out patent details due to a confidentiality clause and
Matthew Pona
Oct 11, 2018 Report
My experience here has been positive overall. Given the work that the people do here is not easy (many individuals will struggle with mental health regardless of care), that being said I would say they have helped me greatly and I would recommend them to anyone.
Sheri Lewis
Jun 03, 2018 Report
Where do I begin. As my DBT journey comes to an end, I reflect on what a positive experience this was, not only for myself, but my family and friends. DBT has given me another chance. Another chance to finally live my life worth living. I need to thank my team, because without them I would not be where I am today. To Peggy, you are truly a comforting individual. You always made me feel welcomed. To Dr. Rutherford, thank you for not "sugar coating" things and for believing in me. To April and Jackie. You are both the faces of DBT. You taught me how to believe in myself and also filled my life with
Aric Bales
Sep 16, 2017 Report
The drs here do not give accurate assessments, very clinical and in my opinion not open minded. Need culture and diversity training as well as LGBT+ competence training. Poor atmosphere and overal demeanour of staff, absolutely would not recommend someone here.
Alyssa Van Leeuwen
Jul 06, 2017 Report
Had to call and cancel an appointment for this week because I'm a supply EA and work just pops up. After being off for 4 months on stress leave I couldn't afford to take any more days off. When I called to reschedule Peggy said "sounds likes you don't even need us". How rude. What gives you the right to say that to someone, especially when dealing with people that are suffering from mental health. You have no idea what I am going through, just because I need to reschedule.