Business Details
Your Trusted Travel Partner for Unforgettable Journeys
We are a full-service travel agency with over 40 years of experience dedicated to simplifying your travel needs. Our expertise spans securing competitive pricing on airfare, accommodations, and car rentals, as well as crafting customized vacation packages tailored to your preferences. We prioritize saving clients time, money, and stress without additional costs. Our multilingual team (English, Italian, Spanish) specializes in global destinations, including Europe, the Caribbean, and exotic locations, while offering personalized service for family vacations, honeymoons, luxury travel, and corporate trips.Licensed under Ontario's Travel Industry Act and bonded by TICO, we ensure financial protection and reliable customer advocacy. Our consultants provide expert guidance, exclusive deals, and seamless planning for every aspect of your journey, from reservations to unique excursions.
Services
Vacation Packages
Family Cruises
Honeymoons
Destination Weddings
Luxury Travel
Group Tours
Corporate Travel
Accessible Travel
River Cruises
Expedition Voyages
Highlights and features
- We offer 40+ years of travel industry expertise
- Our consultants specialize in global destinations and niche travel
- We provide exclusive deals unavailable online
- We advocate for clients 24/7 during travel
- We offer personalized service with no hidden fees
Associations and certifications
- Travel Industry Act of Ontario
- TICO
Services
Vacation Packages
We create customized vacation packages combining flights, accommodations, and activities. Our experts design itineraries for diverse destinations, ensuring optimal value through exclusive partnerships. Clients benefit from seamless planning and cost savings through bundled services.
Family Cruises
We specialize in family-friendly cruise planning across the Caribbean, Europe, and exotic locations. Our consultants match clients with ships offering appropriate amenities and kid-friendly activities while negotiating onboard credits and special perks.
Destination Weddings
We coordinate all aspects of destination weddings in popular locations like Italy and Mexico. Services include venue selection, vendor coordination, and group booking discounts for guests, ensuring stress-free celebrations.
Luxury Travel
We curate high-end travel experiences featuring 5-star accommodations, private tours, and exclusive access. Our specialists connect clients with luxury properties worldwide, securing room upgrades and VIP treatment through industry relationships.
Corporate Travel
We manage corporate travel arrangements including flights, meetings, and accommodations. Our services ensure compliance with company policies while optimizing travel budgets through negotiated rates and efficient booking systems.
People
Damiano DiMartino
Travel Consultant
Specializing in Europe and the Caribbean, Damiano combines 20+ years of travel expertise with personal passion for cultural exploration. He focuses on creating immersive experiences that balance client preferences with destination authenticity.
Rosie DiMartino
Luxury Travel Specialist
With expertise in destination weddings and luxury travel, Rosie crafts bespoke itineraries emphasizing personalized service. Her deep knowledge of Italian culture enhances client experiences through authentic local connections.
Christine Morra
Disney & Group Travel Expert
Christine specializes in Disney vacations and accessible travel, leveraging firsthand experience to create magical family trips. Her focus on accessible options ensures inclusive travel opportunities for all clients.
Gabriela Enriquez
Expedition Cruises Specialist
Gabriela's expertise in river cruises and South American destinations combines with passion for cultural immersion. She designs educational journeys that balance adventure with comfort, emphasizing unique regional experiences.
Rita Khanna
India & Europe Specialist
Rita's deep knowledge of Indian and European destinations focuses on scenic beauty and cultural heritage. She creates balanced itineraries that showcase both popular attractions and hidden gems through local partnerships.
Questions
What travel services does Polo Travel offer?
We provide vacation packages, cruises, destination weddings, luxury travel, corporate travel, and group tours to global destinations.
Do you specialize in specific destinations?
We offer expertise in Europe, the Caribbean, Mexico, South America, and exotic locations like the South Pacific and Iceland.
How can you help save money on travel?
We access exclusive deals unavailable online and combine services to maximize value while negotiating discounts with partners.
Are your travel packages customizable?
Yes, all our packages are tailored to individual preferences, including special interests, budget, and travel style.
What payment methods do you accept?
We accept major credit cards and offer flexible payment plans for most bookings.
Reviews (4)
Michelle Q.
Jan 22, 2022
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I never write reviews but Rosie at Polo Travel goes above and beyond to ensure her clients receive the best experience possible. Rosie is quick to respond to everything. This includes planning your trip and/ or supporting you with all COVID 19 travel concerns. She has a wealth of information at her finger tips and if she doesn't know the answer she spends whatever time it takes getting it for you. During the pandemic Rosie has spent over 24 hrs at a time on hold with airlines in order to support her clients. I know from personal experience that she does whatever it takes to ensure her clients
A. Google User
Jan 17, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Amazing travel agency and people! Great prices and work in any budget!
Amazing travel agency and people! Great prices and work in any budget!
A. Google User
Dec 14, 2020
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My family friend also bought tickets here and Patricia was the person who helped her sadly this lady booked a trip for a family with kids in February 15 and the trip was suppose to be for March break week.My friend was even welling to go in February but Patricia never advise the family of dates or times. My family friend never got a check in email nothing not even a concerned call as to why the whole family wasn't at the airport. My friend bought the tickets in December went in to the office twice in January and now my friend a business owner for over 10 years is being told that she wasn't
A. Google User
Sep 09, 2020
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Do not recommend going here! My father bought a ticket here and the woman Patricia didn't care to mentioned the luggage was not included! So how does she think that he is going for 2 weeks and don't buy a ticket with luggage included??? In what world would he not need luggage for 2 week trip!!! He ended up having to pay EXTRA FOR THE LUGGAGE ON TOP OF THE TICKET!!! Don't go here it is cheaper to buy it yourself!!! If I could I would give 0 stars.
