Business Details
Emergency
services
Your Trusted Partner for Senior Home Care Solutions
SureWork Solutions was founded to provide high-quality, consistent, and affordable home care solutions for seniors, enabling them to age in place with dignity. With over a decade of experience serving Vancouver Island and British Columbia, we specialize in personalized live-in and live-out caregiving services, including respite care, dementia support, and 24-hour assistance. Our caregivers undergo rigorous screening and training, ensuring they possess the skills to address complex medical and personal care needs. As a Better Business Bureau-accredited business since 2009, we prioritize one-on-one caregiver-client relationships to eliminate the stress of rotating staff.Our commitment to quality care is reflected in our tailored service plans, which integrate domestic support, medical supervision, and emotional well-being. We also facilitate international caregiver placements through Canadas Caregiver Program, offering long-term solutions for families requiring specialized care. Transparency, reliability, and client-centered service form the foundation of our operations, ensuring families receive trustworthy and compassionate support tailored to their unique needs.
Services
Live-In Care
Respite Care
Dementia Care
24-Hour Care
Palliative Care
Night Shift Care
Hospital Discharge Support
Bridge Care
Hourly Care
Highlights and features
- We have over 10 years of experience in senior home care services.
- Our one-on-one caregiver model ensures consistent, personalized care.
- Better Business Bureau accredited since 2009 for ethical practices.
- Competitive rates with transparent pricing for long-term affordability.
- Caregivers undergo rigorous medical and background checks.
Associations and certifications
- Better Business Bureau
What people say
Professional services
Compassionate caregivers
Reliable support
Personalized care plans
Stress-free experience
Services
Live-In Care
Our live-in care service provides dedicated caregivers who reside with clients to offer continuous support for daily living activities, medical needs, and companionship. This service ensures seniors maintain independence while receiving personalized attention for physical, emotional, and cognitive well-being. Caregivers are trained in medication management, mobility assistance, and specialized care for conditions like dementia.
Dementia Care
Specialized dementia care services focus on creating safe environments and structured routines for individuals with cognitive impairments. Our caregivers receive specific training in Alzheimers and related dementias, offering tailored activities to stimulate mental engagement while managing behavioral challenges. This service emphasizes dignity preservation and quality-of-life improvements through compassionate, individualized care plans.
Respite Care
Respite care provides temporary relief for family caregivers through short-term professional support services. This service allows primary caregivers to take necessary breaks while ensuring their loved ones receive consistent, high-quality care. Available for both live-in and hourly arrangements, it addresses urgent or planned relief needs without compromising care continuity.
24-Hour Care
Our 24-hour care service delivers continuous assistance for seniors requiring constant supervision due to medical conditions or mobility limitations. Certified caregivers work in rotating shifts to provide uninterrupted support for personal care, medication administration, and emergency response. This service ensures safety and immediate assistance while maintaining the clients comfort and routine.
Caregiver Immigration Program
The Caregiver Immigration Program facilitates hiring qualified foreign caregivers through Canadas federal government initiatives. We assist families in securing screened, English-proficient caregivers with medical training and live-in experience. This service provides long-term, stable care solutions while navigating immigration requirements, ensuring families receive reliable support from qualified professionals.
Questions
What home care services do you offer for seniors?
We provide live-in care, respite care, dementia support, 24-hour assistance, and caregiver immigration program placements across British Columbia.
How do you ensure caregiver quality and reliability?
All caregivers undergo medical screenings, criminal record checks, and skills assessments. We prioritize one-on-one placements to maintain consistent, trusted care relationships.
Do you offer emergency home care services?
Yes, we provide 24/7 emergency care services for urgent situations, including hospital discharge support and immediate live-in caregiver placement.
Can you help with dementia-specific care requirements?
Our specialized dementia care includes trained caregivers who create structured environments and personalized activities to address cognitive challenges and behavioral needs.
How does the caregiver immigration program work?
We assist families in hiring qualified international caregivers through Canada’s Caregiver Program, handling immigration requirements while ensuring caregivers meet our rigorous standards.
What areas in British Columbia do you serve?
We serve Victoria, Sidney, Nanaimo, Kelowna, Vancouver, Kamloops, and surrounding areas with both local and international caregiver placement services.
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Reviews (5)
Kathleen Campbell
Feb 03, 2022
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Many thanks to you, Ben, and your wonderful people for responding so quickly to our needs -- and finding people that provided such expert and compassionate care. Your care provided much comfort not only to my friend during her last days, but also to us who were with her. Thank you again!
Robert Kemp
Nov 27, 2019
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The team at SureWork has been a real life saver. My sister and I hired them to help our elderly parents. They come to visit twice a week and are really making a difference for everyone. My parents love the people that Ben sends. With this team hopefully my parents can continue to live in the house they have owned for over 40 years for a long time. I cannot emphesis how much they have helped!
Sheena Bellingham
Jul 16, 2019
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Surework's employees are hardworking, compassionate, responsible and smart! Such a relief to see my mom transformed from anxiety-ridden to calm and content with the one-on-one attention she receives from our amazing and gifted live-in Surework caregiver. Thank you Surework!
PaulaDan Seibel
Dec 10, 2017
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We had previously used a couple of other agencies on the island to help us care for our father who insisted on remaining in his own home despite his deteriorating health. We were not happy with the level of care they provided. Because we don't live on the island, we were really in a bind since he needed daily housekeeping, personal care and meal preparation. SureWork Solutions looked after all our fathers needs and did it always in a caring manner. Their hourly rates are competitive and better value because they actually do everything they say they will do. Their main strength is in their hardworking
Muhammad Iqbal Khokhar
Aug 23, 2015
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We are Manufacturer and Exporter all Kinds of Dental Instruments,Surgical Instruments, Veneritery instrumens,Jwellery instruments,and Manicure & pedicure instruments LAPA MASTER INDUSTRY to introduce high quality Surgical / Dental instruments in the world market, as to continue at its best a renovating process with a broad spectrum in order to… innovate for surgeons through latest technology. Our philosophy is investment in technology, equipment and training of staff enabling them to achieve consistent standards of service and quality according to the customer’s expectation. We
