Business Details
41 Years
experience
Emergency
services
Open 24/7
always available
Trusted Damage Restoration Services in Coquitlam, BC
Canstar Restorations has been a trusted full-service restoration company for over 40 years, specializing in emergency and non-emergency property restoration. Our team of 400+ skilled professionals operates 24/7 across British Columbia, Alberta, and Saskatchewan, offering fire, water, storm, and mold damage restoration services. We maintain A+ accreditation with the Better Business Bureau and prioritize safety, integrity, and customer satisfaction. Our state-of-the-art equipment and partnerships with leading insurance companies ensure efficient, high-quality results.With 18 offices and 200+ fleet vehicles, we combine technical expertise with compassionate service to restore residential, commercial, and institutional properties. Our commitment extends beyond business through community initiatives like our partnership with the BC SPCA, having donated over $80,000 to animal welfare. Employees undergo rigorous training to uphold our core values of dependability, respect, and pride while maintaining compliance with provincial regulations and building codes.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Removal
Emergency Restoration
Storm Damage Restoration
Details
- Year established: 1985
Highlights and features
- We offer 40 years of specialized restoration experience across Western Canada
- Our 24/7 emergency response team arrives within 2 hours of service calls
- We maintain A+ accreditation with the Better Business Bureau since 2005
- Our technicians use state-of-the-art equipment including thermal drying systems
- We partner with major Canadian insurance companies for seamless claims processing
Associations and certifications
- Better Business Bureau (BBB)
What people say
Professional and efficient team
Calming presence during emergencies
Thorough and timely work
Excellent communication skills
Compassionate customer service
Services
Water Damage Restoration
Our certified technicians use truck-mounted extractors and thermal drying systems to remove water and restore properties. We address hidden moisture in walls and sub-floors to prevent mold growth. With 24/7 emergency response, we minimize structural damage and insurance claims complications across residential and commercial properties in Western Canada.
Fire Damage Restoration
We provide complete fire and smoke damage restoration using HEPA air scrubbers and specialized cleaning agents. Our process includes structural repairs, odor removal, and content restoration. Emergency crews arrive within two hours to secure properties and begin mitigation, working directly with insurance providers for seamless claims processing.
Mold Remediation
Our IICRC-certified specialists contain and eliminate mold infestations using negative air chambers and antimicrobial treatments. We identify moisture sources and perform air quality testing to ensure complete remediation. Services include residential and commercial mold inspections, HEPA vacuuming, and antimicrobial application for long-term prevention.
Emergency Restoration
Available 24/7 for fire, water, and storm emergencies, our rapid response teams arrive with mobile drying equipment and security solutions. We provide board-up services, content inventory, and temporary repairs to protect properties from further damage while coordinating permanent restoration solutions with insurance adjusters.
Storm Damage Repair
We handle all storm-related damage including roof leaks, broken windows, and structural compromise. Our crews perform emergency tarping, water extraction, and structural drying. We document damage for insurance claims and restore properties to pre-loss condition using code-compliant materials and techniques.
People
Peter Duhault
Vice President, British Columbia
Peter Duhault brings 25+ years of restoration industry leadership to his role as Vice President. He oversees operations across BC's 11 offices, ensuring adherence to quality standards and client satisfaction metrics while expanding service capabilities in Western Canada.
Questions
What emergency restoration services are available after hours?
Our 24/7 emergency response teams provide immediate assistance for water, fire, and storm damage across Western Canada with guaranteed two-hour arrival times.
Which areas do you service?
We operate from 18 offices across British Columbia, Alberta, and Saskatchewan, serving both urban centers and remote communities throughout Western Canada.
Are your technicians certified?
All technicians hold IICRC certifications in water damage restoration, fire/smoke cleanup, and mold remediation, with annual continuing education to maintain industry standards.
How do you work with insurance companies?
We're preferred vendors for most Canadian insurers, providing detailed documentation and direct billing to streamline claims processing for residential and commercial clients.
What sets Canstar apart from competitors?
With 40 years' experience, 400+ employees, and 200+ service vehicles, we combine local expertise with national resources while maintaining A+ BBB accreditation since 2005.
Do you handle commercial restoration projects?
Yes, we specialize in commercial restoration for offices, retail spaces, and industrial properties, with after-hours service to minimize business disruption.
Reviews (2)
Nicole B.
Nov 01, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Contacted Canstar to do a biohazard cleanup. Ryan and his team were very responsive, discreet and professional. Their work was meticulous! Would definitely use them again in the future!
Contacted Canstar to do a biohazard cleanup. Ryan and his team were very responsive, discreet and professional. Their work was meticulous! Would definitely use them again in the future!
Knitting Real
Oct 21, 2021
Report
Critical:Professionalism,Quality
My dealings with Ryan have been extremely unprofessional, I do not recommend using CanStar. He doesn't return calls, the quality of work they perform is really bad. Save yourself! Find a different company.
My dealings with Ryan have been extremely unprofessional, I do not recommend using CanStar. He doesn't return calls, the quality of work they perform is really bad. Save yourself! Find a different company.
