Business Details
33 Years
experience
Emergency
services
Open 24/7
always available
24-Hour Emergency Water Damage Restoration Experts
Incredible Restorations has been solving water damage and leak problems since 1993, maintaining an impeccable reputation in British Columbia's Lower Mainland for professionalism, quality, and customer service. Our team of IICRC-certified professionals specializes in emergency property restoration services, including water, fire, and storm damage for residential and commercial properties. We pride ourselves on providing extraordinary customer service, utilizing cutting-edge equipment, and delivering 24/7 emergency response to restore properties to pre-loss condition.With over 30 years of experience, we work directly with insurance companies, property managers, and homeowners to ensure seamless project management from mitigation through reconstruction. Our commitment to continuous education and industry best practices ensures clients receive the highest standard of workmanship and service reliability.
Services
Water Extraction
Fire Damage Repair
Mold Remediation
Hardwood Floor Drying
Emergency Board-Up
Details
- Year established: 1993
Highlights and features
- 24/7 emergency response with 1-hour arrival guarantee
- IICRC-certified technicians with 30+ years of experience
- Advanced drying technology for efficient restoration
- Direct billing to all insurance companies
- 1-year warranty on all workmanship
Associations and certifications
- IICRC
What people say
Same-day response
Professional staff
Thorough documentation
Stress-free process
Competitive pricing
Services
Water Extraction
Our certified technicians respond within one hour to extract standing water using industrial pumps and truck-mounted systems. We document all damage with thermal imaging and moisture meters, then implement drying protocols that meet IICRC S500 standards. The process prevents secondary damage like mold growth while preparing properties for reconstruction.
Fire Damage Repair
We handle complete fire damage restoration including soot removal, odor elimination, and structural repairs. Our team coordinates with insurance adjusters to document damage, clean affected areas with HEPA filtration, and restore properties to pre-loss condition while maintaining safety standards throughout the reconstruction process.
Mold Remediation
Our certified specialists identify moisture sources causing mold growth and implement containment protocols before removal. Using negative air machines and antimicrobial treatments, we eliminate mold colonies and restore affected materials while addressing underlying water issues to prevent recurrence.
Hardwood Floor Drying
We employ specialized drying systems that extract water from beneath hardwood floors without demolition. This in-place drying technology preserves original flooring while preventing warping and cupping, saving clients thousands in replacement costs through advanced moisture extraction and controlled evaporation techniques.
Emergency Board-Up
Our 24/7 service boards broken windows and doors with " plywood to prevent further damage after break-ins or vehicle impacts. We document all temporary repairs and coordinate permanent solutions while maintaining property security until full restoration can occur.
Questions
What should I do immediately after water damage occurs?
Turn off electricity, avoid standing water, and contact Incredible Restorations immediately. Our 24/7 team will arrive within an hour to begin mitigation.
Do you work with insurance companies?
Yes, we work directly with all major insurers, provide detailed documentation, and bill them directly for covered claims.
How long does water damage restoration take?
Emergency drying takes 2-7 days, with reconstruction requiring additional weeks depending on damage severity and insurance approval timelines.
Can hardwood floors be saved after flooding?
Our in-place drying technology successfully restores most hardwood floors without replacement, using specialized equipment to extract moisture without demolition.
Are your technicians certified?
All technicians hold IICRC Water Restoration Technician certifications and receive ongoing training in the latest restoration methodologies and equipment.
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Reviews (5)
Rachel S.
Dec 15, 2021
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Very happy with Incredible Restorations! We had a flood after a sprinkler line broke in our apartment. I was worried that repairs would take a long time but they were finished within a few weeks.
Megan L.
Oct 28, 2021
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We've used incredible restorations in the past and each time they have consistently raised the bar for what we can expect from a company. They're always on time, keep us in the loop and always are great with the drying and repairs. Thank you Nash and your incredible team!
Harry Suh
Sep 14, 2021
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After my parents house flooded last weekend from the rain, I called Incredible Restorations, and they were there in less than an hour. Theyve been great so far extracting and drying our home. Chris and his team are very organized and great with communication. Jesse, one of the technicians have been super polite and helpful each time hes been here!
R. R.
Jul 19, 2021
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Strata called Incredible Restorations after an upstairs neighbor flooded their apartment and water leaked all the way 4 floors down to my first floor unit. This extended to both my bathroom and my kitchen! Gratefully, Jamie was dispatched the very next morning. Jamie was polite, on-time and passionate about his work. Moreover, he is highly communicative- explaining the process every step of the way and never shamed me for asking too many questions. That sort of empathy is kind of amazing. I felt reassured my unit would be okay. Thanks Jamie!
Nelan Tagra NelanTags
May 26, 2021
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My husband and I had an overflowing toilet in our upstairs bathroom and we called the Incredible Restoration guys right away. They were super thorough and got everything dried up in just a few days!! This was a first for me, so I asked a lot of questions and I loved how they answered without any hesitation - I highly recommend James and the entire Incredible Restorations team! Super amazing work :)
