Business Details
34 Years
experience
Professional Security Systems Installation & Repair
Genesis Alarms has been a trusted provider of comprehensive security solutions since 1992. With over 40 years of combined experience in security and communication systems, our team specializes in designing and installing alarm systems, CCTV surveillance, access control, and network infrastructure tailored to residential and commercial needs. We prioritize precision engineering, using premium components like DSC systems to ensure long-term reliability.Our commitment to post-installation support sets us apart, offering expert repairs, monitoring partnerships with ULC-certified stations, and network integration services. Owner Ken Wong leads a locally owned operation in Surrey, BC, emphasizing transparent consultations, forensic-level technical expertise, and customized solutions for properties ranging from 1,000 sq ft homes to 150,000 sq ft industrial facilities.
Services
Alarm Systems
CCTV Surveillance
Access Control
Network Integration
Security Repairs
Monitoring Services
Camera Installation
System Diagnostics
Details
- Year established: 1992
Highlights and features
- We have over 40 years of experience in security system design and installation
- Our team specializes in forensic-level troubleshooting of existing systems
- We offer ULC-certified monitoring partnerships for enhanced security
- Our network integration expertise ensures seamless system compatibility
- We provide expert repairs for all major security system brands
What people say
Fantastic customer service
Quick response times
Professional installations
Excellent advice
Knowledgeable technicians
Services
Alarm Systems
Genesis Alarms designs and installs custom alarm systems using premium DSC components with soldered connections for maximum reliability. Our systems feature 30+ years of technical expertise, proper wiring techniques, and integration with smartphone controls. We specialize in both new installations and upgrades to existing systems, ensuring code compliance and optimal performance.
CCTV Surveillance
We provide complete CCTV solutions from analog HD to 12MP IP camera systems with remote viewing capabilities. Our installations use proper cabling techniques and network integration for reliable 24/7 operation. We offer system upgrades, troubleshooting, and maintenance for both residential and commercial properties.
Access Control
Our access control solutions integrate with existing security systems to manage entry points with precision. We offer system design, installation, and repair services for commercial properties, ensuring secure and efficient access management solutions tailored to specific business needs.
Network Integration
We design secure network infrastructures that integrate alarm systems, CCTV, and access control with business operations. Our solutions include router configuration, VLAN segmentation, and remote access capabilities to ensure seamless system operation and data security.
Security Repairs
Our forensic troubleshooting services diagnose and repair all major security system brands. We address wiring issues, component failures, and network connectivity problems using advanced diagnostic tools and industry best practices to restore system functionality and prevent future issues.
People
Ken Wong
Owner
Ken Wong has over 40 years of experience in security electronics, specializing in system design, installation, and forensic troubleshooting. He leads Genesis Alarms' technical team in Surrey, BC, ensuring quality installations and customer satisfaction for residential and commercial clients.
Questions
What security services do you offer?
We provide alarm systems, CCTV surveillance, access control, network integration, and system repairs for residential and commercial properties.
Do you offer monitoring services?
Yes, we partner with ULC-certified monitoring stations offering 24/7 live operator support for alarm verification and emergency response.
Can you repair existing security systems?
We specialize in forensic diagnostics and repairs for all major brands including DSC, HikVision, and Ademco systems.
Do you provide network integration?
Yes, we design secure networks integrating alarm systems, access control, and CCTV with remote access capabilities.
What areas do you serve?
We serve Surrey, Vancouver, and surrounding areas in British Columbia with both residential and commercial security solutions.
Reviews (4)
Iwona
Dec 20, 2021
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Excellent service and follow up. Ken replaced my old security system with a new one. He gave me a couple of choices and explained the benefits of each. He answered all my questions and called a few days after the initial installation to check if everything worked well, and if I still had any questions. He is friendly and professional. I am a very happy customer and will definitely recommend Ken and his business to my friends.
Geoff Bartlett
Aug 25, 2021
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Great fast service. Was in a bind and Ken came out and quickly repaired a switch that I had wrecked while installing a new door. Very friendly and informative. Also found out why my doorbell system was not working at the same time. Would highly recommend.
Alex
Jul 21, 2021
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Very satisfied with the overall experience that Ken provided. He is knowledgeable and takes his time to explain the process so youre aware of what hes doing and purpose behind it. Furthermore, Ken gave me the overview of how the DSC alarm system works better than any manual! Thanks for your help Ken, and looking forward to working with you again!
Tammie Schellekens
Apr 24, 2021
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I called Ken because I was in a pickle. I was having the siding on my house replaced and in the process a wire to an alarm contact was damaged. I couldn't hold up the contractors, but if they finished the wall the only repair option would have been to cut into drywall to find the break.
Ken responded quickly. He was knowledgeable, efficient, personable and even though I dragged him away from another job, he charged fairly. I would DEFINATELY call him again! Thanks Ken!
Regards,
Tammie
Ken responded quickly. He was knowledgeable, efficient, personable and even though I dragged him away from another job, he charged fairly. I would DEFINATELY call him again! Thanks Ken!
Regards,
Tammie
