Business Details
16 Years
experience
Professional Exterior Cleaning Services Victoria BC
Founded in 2010, Friendly Giant began with a single Econoline truck and a commitment to delivering exceptional exterior cleaning services. Our philosophy centers on superior quality results paired with a friendly, customer-first approach. Over the years, we've grown into a trusted local business serving Victoria and expanding into Nanaimo, driven by repeat customers and referrals. Our team of trained professionals prioritizes safety, skill development, and community engagement through sponsorships and charitable contributions. We specialize in eco-friendly solutions like our two-step moss removal process, backed by a 2-year warranty, while maintaining rigorous training standards for all technicians.Our services span residential and commercial properties, focusing on window cleaning, gutter maintenance, pressure washing, and roof moss prevention. We invest in innovative equipment like water-fed poles to enhance safety and efficiency while respecting client privacy. Community involvement remains core to our identity through partnerships with local organizations like Theatre Inconnu and Fernfest. Our dedication to continuous improvement ensures we meet evolving customer needs while maintaining environmental responsibility. Today, we remain committed to the same values that launched our business: reliability, transparency, and putting customer satisfaction above all else.
Services
Window Cleaning
Gutter Cleaning
Moss Removal
Pressure Washing
Commercial Cleaning
Details
- Year established: 2010
Highlights and features
- We offer 15+ years of local experience in exterior cleaning solutions
- Our team uses eco-friendly moss removal with 2-year warranty
- Fully trained technicians follow strict safety and quality standards
- We maintain 95% repeat customer rate through consistent performance
- Community-focused business supporting local events and charities
What people say
Thrilled with quality
Very professional
Prompt, skilled
Great customer service
Excellent work
Services
Window Cleaning
Our professional window cleaning service ensures streak-free, crystal-clear results using advanced water-fed pole technology. This ladder-free method enhances safety while maintaining property aesthetics. Regular maintenance prevents grime buildup, extending window lifespan and preserving property value for residential and commercial clients.
Gutter Cleaning
Fully trained technicians perform comprehensive gutter cleaning to prevent water damage and structural issues. Our service includes debris removal, downspout clearing, and system inspection. Regular maintenance ensures proper drainage and protects buildings from moisture-related problems in both residential and commercial properties.
Moss Removal
We implement an eco-friendly two-step moss removal process that eliminates existing growth and prevents regrowth. The treatment includes application of specialized solutions and a 2-year warranty. This service protects roofs from moisture damage while maintaining compliance with BC insurance regulations.
Pressure Washing
High-pressure cleaning services remove contaminants from various surfaces including decks, patios, and driveways. Our technicians use appropriate pressure levels to safely clean without damaging materials. This service improves property appearance while preventing long-term structural deterioration for both residential and commercial clients.
Commercial Cleaning
Comprehensive exterior cleaning solutions for commercial properties including strata complexes and apartment buildings. Services cover window washing, gutter maintenance, pressure washing, and moss prevention. Our scheduled maintenance programs help businesses maintain professional appearances while protecting property investments.
People
Shawn
Co-Founder
Co-founded Friendly Giant in 2010 with Chelsea, growing from a single truck to a leading local cleaning service. Actively involved in daily operations and community initiatives.
Chelsea
Co-Founder
Co-founder with Shawn, instrumental in establishing the company's customer service philosophy. Manages office operations and contributes to field work during peak periods.
Questions
What exterior cleaning services do you offer?
We provide window cleaning, gutter maintenance, moss removal, pressure washing, and commercial property cleaning services for both residential and business clients.
Do you serve areas outside Victoria?
Yes, we serve Nanaimo and the North Island region in addition to our Victoria base operations.
What moss removal warranty do you provide?
Our eco-friendly moss removal process comes with a 2-year warranty against regrowth under normal conditions.
Are your technicians trained and insured?
All our technicians receive comprehensive training and we maintain full insurance coverage for all cleaning operations.
Can you handle large commercial properties?
Yes, we specialize in cleaning services for strata complexes, apartment buildings, and commercial properties of all sizes.
What payment methods do you accept?
We accept major credit cards, bank transfers, and cheques for our exterior cleaning services.
Reviews (5)
John Madsen
Jun 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Jake and Anthony were amazing!! They hand-washed over 15 French-pane sunroom windows as well as mullioned house windows. They were courteous and paid attention to detail. Friendly Giant have always been my go-to window and gutter cleaners. Thanks again for the excellent service.
Service:Window cleaning
Jake and Anthony were amazing!! They hand-washed over 15 French-pane sunroom windows as well as mullioned house windows. They were courteous and paid attention to detail. Friendly Giant have always been my go-to window and gutter cleaners. Thanks again for the excellent service.
Service:Window cleaning
Laura Bolster
Mar 29, 2021
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Friendly Giant has been cleaning our exterior windows on a regular basis for just over a year now. They are very quick to respond and make the process very easy and their team does a great job every time! Thank you!
Service:Window cleaning
Service:Window cleaning
Jean Peterson
Jan 05, 2021
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Friendly Giant attended our house on June 3. They did a great job. The two technicians were on time and quickly started work. They cleared the whole roof of debris, cleaned all the gutters, washed the upper windows and skylight, and installed gutter baskets over all the downspouts. We are very pleased with the results, and would highly recommend Friendly Giant to anyone!
Bob and Jean
Bob and Jean
Brenda Russell Armstrong
Nov 17, 2020
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Prompt response, great service. Thanks, Dustin. Recommend Friendly Giant to get you ready for winter with clean gutters.
Mary Dee
Oct 26, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I've used Friendly Giant a few times now for gutters and window cleaning. They do good work at a fair price - windows are shiny and spotless!! They are friendly, helpful and professional. I will definitely call them again and use more of their services like moss removal in the future.
I've used Friendly Giant a few times now for gutters and window cleaning. They do good work at a fair price - windows are shiny and spotless!! They are friendly, helpful and professional. I will definitely call them again and use more of their services like moss removal in the future.
