Business Details
28 Years
experience
Emergency
services
Your Trusted Partner for Veterinary Care in Waterloo, ON
Bridge Street Veterinary Hospital was established in 1998 with a vision to redefine veterinary care through exceptional service and compassion. Our AAHA-accredited facility offers comprehensive medical, surgical, and wellness services for small pets, emphasizing personalized care and community engagement. We prioritize patient comfort with gentle handling techniques and a calming environment, including specialized cat-friendly practices.Our team's expertise spans preventative care, diagnostics, and emergency services, supported by ongoing education and partnerships with specialists. We actively contribute to the Waterloo community through charitable initiatives and local events, ensuring pets receive lifelong, holistic care tailored to their unique needs.
Services
Wellness Care
Vaccinations
Allergies & Dermatology
Nutrition & Weight Management
Cardiology
Dentistry
Surgical Services
Emergency Care
Behavioral Counseling
Laser Therapy
Details
- Year established: 1998
Highlights and features
- AAHA-accredited for high-quality care standards
- Certified cat-friendly practice with specialized handling
- Active community involvement and charitable partnerships
- Experienced team with expertise in advanced diagnostics and surgery
- Personalized wellness plans tailored to each pet's needs
Associations and certifications
- American Animal Hospital Association (AAHA)
- American Association of Feline Practitioners (AAFP)
Services
Wellness Care
Our wellness programs focus on preventative care through annual exams and vaccinations. We create customized health plans for pets of all ages, emphasizing early disease detection and nutritional guidance. Services include parasite control, weight management, and senior pet care tailored to individual needs.
Dentistry
We provide comprehensive dental care including cleanings, extractions, and periodontal treatment. Our modern equipment ensures thorough tartar removal and gum disease prevention. We educate pet owners on home care techniques to maintain optimal oral health between visits.
Surgical Services
Our surgical services range from routine spays/neuters to complex procedures. We partner with board-certified specialists for advanced cases while maintaining strict anesthetic safety protocols. Pre-surgical bloodwork and customized pain management plans ensure optimal patient outcomes.
Emergency Care
We offer emergency services during business hours and partner with 24/7 clinics for after-hours care. Our team handles trauma, poisoning, and acute illnesses with rapid diagnostic capabilities. Exotic pet emergencies are referred to specialized facilities for appropriate care.
Laser Therapy
This non-invasive treatment uses light energy to reduce pain and inflammation. We employ laser therapy for arthritis, post-surgical recovery, and chronic pain conditions. Sessions typically last 15-30 minutes with noticeable improvement often seen after initial treatments.
Questions
What emergency services do you offer?
We provide emergency care during business hours and partner with 24/7 clinics for after-hours emergencies. Exotic pets receive specialized emergency care through the Ontario Veterinary College.
Are you equipped for senior pet care?
Yes, we offer specialized wellness plans for senior pets including advanced diagnostics, mobility support, and chronic condition management tailored to aging animals' needs.
Do you handle cat-specific needs?
We're certified as a cat-friendly practice with specialized handling techniques, calming environments, and feline-specific medical services to reduce stress during visits.
What payment options are available?
We accept major credit cards and offer financing through ScratchPay for veterinary expenses, making quality pet care more accessible for our clients.
How do you support preventative care?
Our wellness programs include annual exams, vaccinations, parasite prevention, and nutritional counseling to maintain optimal health and detect issues early.
Reviews (4)
D.
Nov 22, 2021
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Dr. Tracy Burrows is a very caring, compassionate and knowledgeable vet. I've used her services for over a decade and trust in her judgement and care.
Carrie Wilson
Oct 26, 2021
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I just moved to Waterloo and recently suffered the loss of my beloved Dog, heart broken and not sure I could ever replace him, But I needed something to love and care for.. I did some research and fell In love with a Sphynx breed.. I soon found our little princess.. now these cats are just not normal cats so looking got a special vet was important... I happen to stumble upon these guys.. now I didn't know they had sphynx experience but I was pleased with the reviews they had in general! Not only do they have experience, but some of the staff even own this unique cat! So happy to find this place
Usman Yousaf
Oct 12, 2021
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This clinic is a scam! They only care about MONEY AND OVERCHARGE you. Never get your medication from them, i got charged $85 for a routine visit that had to end within 10minutes bcs they dont know how to treat dogs that are anxious. Even though it wasnt even a complete check up i got charged $85 for that and $65 for an ear test. They prescribed a medication aurizon for $150 that costs only $30 online at any other pet pharmacy! Totally disappointed. I called the vet after 5 minutes of picking up the medication to return it as its completely overpriced, and the staff tells me its illegal for us
Sandra Campbell
Sep 29, 2021
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My cat was in critical condition. Dr Buhrows cordinated his care at the emergency vet clinic and kept me updated on his progress. Once he no longer needed 24 hour care, he went to Bridge Street Veterinary Hospital. The care he got there was incredible and they did not do anything that was not necessary. I was kept updated each step of the way , they me sent pictures of my cat to show how he was doing. I can't say enough good things about this vet hospital. The staff are all great and supportive. My cat is home and on the road to full recovery.
