Bank Street Animal Hospital

Business Details

Emergency

services

Veterinary Care for Cats and Dogs in Ottawa

At Bank Street Animal Hospital, we treat your pets like the valued family members they are. Our professional and experienced veterinarians, along with our skilled and compassionate veterinary technicians, instill confidence in every pet owner by ensuring their pet receives the highest standard of care. We are committed to providing comprehensive quality care for all patients, safeguarding their well-being and enhancing their quality of life. Our dedicated team implements the most current medical practices while utilizing the latest technological advances in veterinary medicine. We recognize the importance of the human-animal bond and employ the most effective and humane methods for every patient.

Specializing in small animal medicine with an emphasis on preventative care, we serve cats and dogs exclusively. Our goal is to provide quality veterinary medical care while treating each pet as if it were our own. Through programs like our Healthy Start initiative and Senior Wellness Screening, we offer tailored care for pets at every life stage. Our team's deep commitment to animal welfare drives us to deliver exceptional service and build lasting relationships with both pets and their owners.

Services

Veterinary Exams Vaccinations Dental Care Spaying/Neutering Senior Wellness Parasite Control Nutrition Counseling Microchipping Surgical Services Diagnostic Testing

Highlights and features

We offer over 20 years of combined experience in small animal veterinary care.
Our team utilizes the latest technological advances in veterinary medicine.
We specialize in preventative care programs for puppies, kittens, and seniors.
Our compassionate staff prioritizes the human-animal bond in all treatments.
We provide comprehensive medical, surgical, and diagnostic services under one roof.

Website

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Services

Veterinary Exams

Our comprehensive veterinary exams assess your pet's overall health through head-to-tail evaluations. These routine checkups help detect early signs of illness and establish baseline health metrics. Our experienced veterinarians provide personalized care recommendations based on your pet's age, breed, and lifestyle.

Vaccinations

We offer core and elective vaccinations for puppies, kittens, and adult pets. Our vaccination protocols follow AAHA guidelines to protect against common infectious diseases. We tailor vaccine schedules to each pet's specific risk factors and lifestyle requirements.

Senior Wellness

Our senior wellness program includes bloodwork, urine testing, and physical exams for pets aged seven and older. These screenings detect age-related conditions early through comprehensive diagnostic testing. We provide customized care plans to maintain quality of life for aging pets.

Dental Care

Our dental services include professional cleanings, extractions, and oral health assessments. We use modern equipment to address periodontal disease and maintain dental hygiene. Preventative care helps avoid serious health issues associated with poor oral health.

Surgical Services

We perform routine and advanced surgical procedures in our fully equipped facility. Our surgical services include spaying/neutering, soft tissue surgeries, and emergency interventions. Patients receive comprehensive pre-operative assessments and post-operative care instructions.

People

Dr. Erin Lowe

Veterinarian

Dr. Erin Lowe provides compassionate veterinary care with a focus on preventative medicine and patient wellness. She works closely with pet owners to develop customized healthcare plans for their animals.

Dr. Rebecca Lynes

Veterinarian

Dr. Rebecca Lynes brings extensive experience in small animal medicine to her practice. She emphasizes client education and preventive care to help pets maintain optimal health throughout their lives.

Brenna McKim

Practice Manager & RVT

As Practice Manager and Registered Veterinary Technician, Brenna McKim oversees hospital operations while maintaining direct patient care responsibilities. She ensures smooth clinic operations and high service standards.

Taylor C.

Registered Veterinary Technician

Taylor C. provides skilled technical support for medical procedures and patient care. Certified in Fear Free handling techniques, they help reduce stress for pets during veterinary visits.

Effie B.

Registered Veterinary Technician

Effie B. delivers expert veterinary nursing care with a compassionate approach to animal treatment. She assists with diagnostic procedures and supports pet owners through complex medical situations.

Questions

What services do you offer for new pet owners?

We provide comprehensive care for new pets including vaccinations, deworming, spaying/neutering, and nutrition counseling. Our Healthy Start Program offers discounted packages for puppies and kittens.

Do you handle after-hours emergencies?

Yes, we offer after-hours emergency care at our sister location (1155 Lola Street) with the same experienced veterinary team available.

What senior pet wellness services are available?

Our Senior Wellness Package includes physical exams, bloodwork, urine testing, and disease screening for pets aged seven and older (five for giant dog breeds).

Can I schedule appointments online?

Yes, we offer online appointment scheduling through our website for routine visits and follow-up consultations with our veterinary team.

What payment options do you accept?

We accept major credit cards, debit cards, and cash payments. Payment is required at the time of service for all veterinary treatments.

Do you offer pet microchipping services?

Yes, we provide microchipping services for permanent pet identification. This procedure can be performed during routine visits or spaying/neutering procedures.

Reviews (7)

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Stephen Welsh

Jan 16, 2022 Report

Being a medical professional myself and a client of this practice I called them after my cat began having the exact same UTI symptoms as over a year ago. I called looking for a refill of the antibiotic that was used. The staff stated that my cat needed to be assessed before they could do that. When explained that I am a MD myself and that I have recognized the exact same thing is occurring with my animal the staff stated that their policy was that the animal needed to be assessed. When asked for an apt time, the staff said the nearest avail apt time is 4 days from now. I explained to her that

Daham Fusuy

Sep 29, 2021 Report

I brought my baby cat in for a check up because he was not feeling well, the vet there did a check up and sold me a whole bunch of medication. He said to start administrating the medicine tomorrow and he will be fine. The next morning I woke up, and my baby past away overnight. Simply heartbroken and lost, I would not recommend bringing your loved one here, as they were not able to see the severity of the situation. I wish I could go back in time and take him to a real hospital but now all is lost :(
Please don't make the same mistake I did in trusting these people, I really thought they cared

Shan Meng

Sep 16, 2021 Report

I am a ancient client of Bank. I have a lot of pets and I have experienced serval hospitals in town. I would not say Bank Street Animal hospital is the best veterinarian, but it definitely on the top list. Nurses are super responsible and warm. They welcome you with their charming smile and greeting for every visit. Doctors are extremely professional and experienced. They give my pets proper treatments and professional suggestions all the time. You deserve five stars! I will stay with you!

Retro Girls

Aug 18, 2021 Report

My mom had to put her senior dog down today. They handled it with such care and professionalism and compassion. Ty so much for everything. Kc was very very loved. Dr. Lanre Odusote is an amazing vet and this is definitely his calling. He is meant to be a vet

Diane Jesmer

Aug 14, 2021 Report

First appointment, first shots for my new kitten. Very friendly staff and vet. Covid protocols in place so waited in my car and the vet called to give an update and book the booster appointment.

Nicoleta Stancu

Aug 11, 2021 Report

Critical:Quality,Responsiveness,Value
Sad and disappointed in the way services are provided to clients , lately. Assistants show lack of interest in a job well done , and caring for the life of the clients' pets. It used to be such a well cared for environment. As I said I'm deeply disappointed. Thank you but not thank you for your business

Adrienne Turnbull

Apr 12, 2021 Report

My puppy's neuter was okay, but they left a needle in his leg! I removed it myself as I didn't want to return to a clinic that was 45 minutes late for pickup and had a chicken bone just outside the door (had to reach into the pup's mouth to remove it)