Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Victoria, BC
Since 1974, Thunderbird Insurance has served as a family-owned and operated business dedicated to protecting families and businesses in Greater Victoria and British Columbia. Our team of experienced professionals, including two past presidents of the Victoria Insurance Brokers Association, combines decades of industry expertise with personalized service to deliver tailored insurance solutions. We prioritize building long-term relationships with clients, offering comprehensive coverage for auto, home, marine, business, and travel insurance through partnerships with reputable providers.Our commitment to excellence extends to 24/7 emergency claim support, house calls, and competitive rates backed by a no-cost policy review. As a fourth-generation team, we remain focused on our mission: establishing trust through fair, equitable services that safeguard what matters most to our clients.
Services
Auto Insurance
Home Insurance
Marine Insurance
Business Insurance
Travel Insurance
ICBC Renewals
Details
- Year established: 1974
Highlights and features
- Family-owned since 1974 with fourth-generation expertise
- 24/7 emergency claim support through ClaimsPro
- Personalized house call service available
- Competitive rates across multiple insurance categories
- Decades of combined experience in BC insurance markets
What people say
Personalized service
Generational expertise
Responsive claims support
Competitive rates
Community-focused approach
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to BC drivers, including ICBC mandatory coverage and private options for motorcycles, trailers, and enhanced liability limits. Our experts help clients navigate discounts and coverage options while ensuring compliance with local regulations. With partnerships across top insurers, we secure competitive rates for personal and commercial vehicle needs.
Home Insurance
Our home insurance policies protect various properties including primary residences, condos, rentals, and seasonal homes. We explain coverage details for personal belongings, liability, and structural damage while offering specialized plans for farms and strata-titled properties. Our team ensures clients understand policy limits and exclusions to make informed decisions about their most valuable assets.
Business Insurance
We design customized commercial insurance packages for businesses ranging from small retail shops to large manufacturing operations. Our services include risk assessment, liability protection, and coverage for equipment, inventory, and business interruption. With access to multiple markets since the 1970s, we provide comprehensive solutions tailored to specific industries like hospitality, IT, and construction.
Marine Insurance
Our marine insurance covers diverse watercraft including sailboats, powerboats, and paddlecraft for recreational and commercial use. We offer protection against damage, liability, and environmental hazards while considering BC's unique coastal conditions. Policies accommodate seasonal boating needs and varying vessel values across Greater Victoria's maritime community.
Travel Insurance
We provide travel insurance covering medical emergencies, trip cancellations, baggage loss, and visitor care for domestic and international travelers. Our policies ensure continuity of healthcare coverage while abroad and protect against unexpected disruptions. Quick quote services help clients secure appropriate coverage for vacations, business trips, and visiting family members.
People
Gene Potvin
Founder
Gene Potvin established Thunderbird Insurance in 1974, building a legacy of family leadership and community service that continues through four generations of the Potvin family.
Jim Potvin
Owner
As owner, Jim Potvin maintains the company's commitment to personalized service while overseeing operations and ensuring continuity of the family business values since 1974.
David Potvin
Owner
David Potvin, co-owner, brings extensive industry experience and leadership to Thunderbird Insurance, continuing the family tradition of excellence in insurance brokerage services.
Jessica Asano
Vice President
Jessica Asano, Vice President, combines strategic vision with hands-on client service, leveraging her expertise to expand Thunderbird's offerings while maintaining personalized attention to policyholders.
Nicole McConnell
General Manager
Nicole McConnell manages daily operations with over two decades of insurance experience, ensuring efficient service delivery and client satisfaction across Thunderbird's diverse product lines.
Questions
What insurance products do you offer?
We provide auto, home, marine, business, and travel insurance solutions for individuals and businesses across British Columbia.
How can I file an emergency claim?
Call ClaimsPro at 1-888-235-2447 after hours, or contact our office during business hours at (250) 385-9795 for immediate assistance.
Do you serve areas outside Victoria?
Yes, while based in Victoria, we serve clients throughout British Columbia with tailored insurance solutions.
Can you help with ICBC renewals?
Yes, we assist with ICBC-related insurance needs and offer both in-person and remote service options for policy renewals.
Do you offer house call services?
Yes, our team provides house calls for policy consultations and insurance needs assessments across Greater Victoria.
Reviews (4)
Har Roop
Jan 31, 2022
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Kind courteous professional and provide you with all the options. It's a family-run business and make you feel like they actually care.
Crystal Oberg
Jan 20, 2022
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The representatives at Thunderbird Insurance helped me through a tricky out of Province purchase/registration and insurance of a newer used vehicle. They knew way more about the process than other insurance brokers I spoke with (and some ICBC staff), saving me thousands of dollars and valuable time. Every staff person I dealt with was clear, patient and professional. I cannot recommend them enough.
Preston Turner
Nov 12, 2021
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They were amazing, a true experience of honest, integrity, faithful to their clients and thorough. now yiked
Catherine Fox
Apr 18, 2021
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I needed to secure property insurance for a new home purchase - but I had many brokers turn me down because I have a home based business. I was running out of time and getting nightmares! Nicole was fantastic and was the only broker out of 5 or 6 I spoke to who was able to find me coverage. Her fast communication and consideration of my concerns was really helpful and supportive during a stressful time. Thank you very much for your help, diligence and reassurance.
