Business Details
14 Years
experience
Your Trusted Auto Repair Shop in Edmonton, AB
Good News Auto is more than just an automotive repair shopwe are a community-driven organization dedicated to providing exceptional vehicle care while making a meaningful difference in people's lives. Founded in 2012, our mission combines technical expertise with compassion, offering reliable auto services alongside our unique JumpStart 2.0 program that subsidizes critical repairs for those facing financial hardship. Our team of certified technicians brings decades of combined experience, specializing in standard maintenance, engine diagnostics, brake systems, transmission care, and fleet repairs.We operate with a pay-it-forward model, ensuring affordability without compromising quality, and have invested over $500,000 into community support through subsidized repairs. With eight service bays and a commitment to transparency, we serve both individual vehicle owners and commercial fleets, backed by comprehensive inspections and a free loaner car program. Our dedication to ethical business practices, technical excellence, and social impact has made us a trusted name in Edmonton's automotive industry.
Services
Standard Maintenance
Engine Services
Suspension Repair
Brake Services
Transmission Care
Tire Sales
Fleet Repair
Electrical Systems
Exhaust Repairs
Wheel Alignment
Details
- Year established: 2012
Highlights and features
- 20+ years of automotive repair expertise with certified technicians
- Pay-it-forward model supporting community members in need
- Free loaner cars during vehicle service
- Over $500,000 invested in subsidized repairs through JumpStart 2.0
- Comprehensive diagnostics with eight service bays for efficiency
What people say
Honest service
Fair pricing
Knowledgeable staff
Community impact
Reliable repairs
Services
Standard Maintenance
Our comprehensive maintenance packages ensure optimal vehicle performance through scheduled inspections and essential services. Technicians follow manufacturer guidelines to maintain reliability while identifying potential issues early. Customers benefit from extended vehicle lifespan and improved safety through our preventative care approach.
Brake Services
Specialized brake diagnostics and repairs maintain critical safety systems with premium components. Technicians perform complete system inspections, pad replacements, and hydraulic checks to restore stopping power. Competitive pricing includes affordable options for complete brake system maintenance.
JumpStart 2.0 Fund
This unique program subsidizes essential repairs for individuals facing financial hardship. Applications receive personalized review for eligibility, with over $500,000 invested in community support since program inception. Sponsors can directly fund specific repair needs through our transparent donation system.
Fleet Repair
Tailored maintenance programs for business fleets optimize vehicle uptime and operational costs. Services include volume pricing, priority scheduling, and detailed repair documentation for commercial clients. Technicians specialize in multi-vehicle diagnostics and maintenance tracking systems.
Tire Sales
Edmonton's wholesale tire provider offers major brands at cost-plus pricing with available rebates. Certified installers ensure proper fitting and alignment while providing expert advice on seasonal tire selection. Price match guarantee available for competitive local offers.
People
Chris Ferland
Owner
Overcame addiction in 1998 and founded Good News Auto in 2012 to create second chances. Speaks nationally about recovery and ethical business practices. Leads with values of faith and community service.
Jesse Goodwin
Manager/Service Advisor
Five-year team member known for compassionate client support. Provides empathetic guidance during vehicle repair processes while maintaining operational excellence in service delivery.
Matt Volkman
Mechanic
Experienced technician valued for diagnostic expertise and reliability. Specializes in complex vehicle system troubleshooting while maintaining consistent quality standards for repair workmanship.
Kelsey Scanie
Service Advisor
Dedicated service professional creating welcoming experiences for all customers. Known for exceptional energy and commitment to client satisfaction during repair processes.
Jacob Parent
Service Advisor
Approachable team member with strong communication skills. Builds customer trust through clear explanations of repair needs and service options while maintaining positive interactions.
Questions
What community programs does Good News Auto offer?
Our JumpStart 2.0 program subsidizes essential vehicle repairs for those facing financial hardship through donations and sponsorships.
Do you provide loaner vehicles during repairs?
Yes, we offer free loaner cars to maintain customer mobility while their vehicle receives service.
Are your technicians certified?
All mechanics hold valid certifications with specialized training in modern automotive systems diagnostics and repair.
What tire brands do you carry?
We stock all major tire brands at wholesale pricing with available manufacturer rebates for customer savings.
How does your pay-it-forward model work?
Excess revenue funds subsidized repairs for approved applicants, creating a sustainable cycle of community support through automotive services.
Do you service commercial fleets?
Yes, we provide dedicated fleet maintenance programs with volume pricing and priority scheduling for business clients.
Videos
Reviews (4)
Lucas Pelster
Jan 26, 2022
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Positive:Professionalism
My experience with good news auto was excellent. Not only were they timely and professional, but wherever possible they aimed to give me the most economical service whilst maintaining a level of quality. Most notably, the staff did a good job of communicating any unclear issues. I definitely will go with them in the future.
Services:Air conditioning,Check engine light diagnostic
My experience with good news auto was excellent. Not only were they timely and professional, but wherever possible they aimed to give me the most economical service whilst maintaining a level of quality. Most notably, the staff did a good job of communicating any unclear issues. I definitely will go with them in the future.
Services:Air conditioning,Check engine light diagnostic
Noah Stobbe
Jan 03, 2022
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Had a great experience when my brakes weren't working, that's why I'm giving 3 stars. Took my car in to get my block heater fixed, they put in a new one but didn't route the cord through my grill but instead just hid it in the engine. Now im standing out here in -32 trying to figure out how to route the cord through my grill, insanely annoying.
Harrison Yanke
Dec 30, 2021
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Got my brakes done couple weeks ago, front office was super friendly, they make you feel welcome, not like some auto shops. Definitely would recommend and I'll be coming back
Thomas Beliveau
Nov 25, 2021
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These guys are amazing. brought in my jdm subaru for a ton of engine work and despite them not having a lot of info about the weird jdm engine on hand, they were able to find all of the parts, kept me informed on everything, and did a damn good job. plus their loaner cars are hilarious. Thanks Mathew and Jesse!!
