Business Details
Your Trusted Veterinarians in Nanaimo, BC
At Departure Bay Veterinary Hospital, we are committed to delivering exceptional veterinary care to pets in Nanaimo, BC, and surrounding areas. Our team of highly trained professionals approaches every case with the same dedication and compassion we would extend to our own animals, ensuring each patient receives personalized attention. With expertise in advanced diagnostics, surgical procedures, and preventive care, we prioritize both the health of pets and the trust of their owners.Our facility combines cutting-edge technology with a welcoming environment to create positive experiences for pets and their families. We emphasize ongoing education to stay at the forefront of veterinary medicine while maintaining a strong commitment to community engagement and ethical practices.
Services
Dental Care
Surgery
Digital X-rays
Spay and Neuter
Microchipping
Vaccinations
Wellness Exams
Nutritional Counseling
Parasite Prevention
End-of-life Care
Highlights and features
- Our team has over 25 years of combined veterinary experience
- We maintain advanced diagnostic capabilities including digital radiology
- Our facility is designed for pet comfort and stress reduction
- We emphasize preventive care to extend pets' healthy lifespans
- Our staff receives ongoing training in the latest veterinary techniques
Services
Dental Care
Our comprehensive dental services prevent and treat oral diseases that can impact pets' overall health. We offer professional cleanings, extractions, and oral health assessments under anesthesia. Regular dental care helps prevent heart, liver, and kidney issues caused by untreated periodontal disease.
Surgery
We perform various surgical procedures using modern techniques and equipment. Our surgical team stays current with continuing education to provide optimal outcomes. Pre-anesthetic bloodwork and monitoring ensure patient safety during procedures ranging from spays/neuters to complex soft tissue surgeries.
Digital X-rays
Advanced digital radiography allows non-invasive internal organ visualization for accurate diagnosis. This technology helps detect fractures, tumors, and organ abnormalities. Immediate image availability enables prompt treatment decisions while minimizing patient discomfort during imaging procedures.
Vaccinations
We provide core and lifestyle-appropriate vaccinations to protect against common infectious diseases. Our vaccination protocols consider regional disease risks and individual pet needs. Regular boosters help maintain immunity against potentially life-threatening illnesses like rabies and distemper.
Wellness Exams
Routine physical examinations help detect early signs of health issues before they become serious. These comprehensive assessments include weight monitoring, dental checks, and organ system evaluations. Regular exams establish health baselines and support preventive care strategies tailored to each pet's life stage.
People
Dr. Brown
Veterinarian
Graduated from Ontario Veterinary College in 1991 with extensive emergency care experience. Owned and operated the hospital since 2006, actively participating in local pet community organizations.
Taelon
Veterinary Assistant
Senior assistant with nearly a decade of experience supporting veterinary care and client communication. Specializes in patient handling and client education during examinations.
Sarah
Administrative Assistant
Nanaimo native managing front desk operations since 2018. Coordinates appointments and client communications while advocating for pet health awareness.
Questions
What veterinary services do you offer?
We provide comprehensive services including dental care, surgery, digital radiology, vaccinations, and wellness exams for pets in Nanaimo and surrounding areas.
How can I schedule an appointment?
Contact us at (250) 758-1162 during business hours Monday-Friday 8AM-5PM or use our online appointment request form.
Do you offer emergency veterinary care?
We recommend contacting local 24-hour emergency clinics for urgent after-hours care as we operate during standard business hours.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments for veterinary services rendered at our Nanaimo clinic.
How do you handle pet dental care?
Our dental services include professional cleanings, extractions, and oral health assessments using modern anesthetic protocols to ensure patient safety.
Reviews (6)
Edward Roscow
Jan 23, 2022
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The best vet experience I've ever had. Dr. Brown gives you a wealth of information and answers any questions you have extremely thoroughly. The prices are fair and they are not trying to gouge you like other practices. Easy to schedule with and were able to get my cat in quickly in emergencies. This is an upstanding veterinary practice with caring and compassionate staff, can't recommend it enough.
Omar Almolla
Dec 09, 2021
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Love the team over there ! very friendly, knowledgeable, and professional.
Cheaper than most vets with same quality of work and attention . i take both my dog and cat there and haven't regretted it since
Cheaper than most vets with same quality of work and attention . i take both my dog and cat there and haven't regretted it since
Janis Bruce
Oct 29, 2021
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Positive:Professionalism,Quality,Reliability,Responsiveness,Value
Dr. Brown and her staff are so caring and compasionate to us and our cat (Emma).
Dr. Brown and her staff are so caring and compasionate to us and our cat (Emma).
Mike Sherman
Oct 13, 2021
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Saw my cat very quickly rather than the 2+ month waiting list other vets had. Compassionate and professional. Thanks!
Julie Brookes
Sep 08, 2021
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Great experience. Very knowledgeable and helpful staff. My kitten is afraid of new people but had no problem here for some reason? Had shots no problem.
Kitten went home with an unexpected goodie bag too including lots of great information but also a brush and a new toy and carrying case thing for his stuff..
Kitten loved loved they toy too!!!
Kitten went home with an unexpected goodie bag too including lots of great information but also a brush and a new toy and carrying case thing for his stuff..
Kitten loved loved they toy too!!!
April Campbell
Jul 30, 2021
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My dog loves it there . He apparently had anxiety at another vet , but did much better with Dr Brown and the staff.
