Business Details
15 Years
experience
Emergency
services
Emergency Veterinary Care in Nanaimo, BC
Central Island Veterinary Emergency Hospital has been providing urgent and critical veterinary care across Vancouver Island since June 2011. Our hospital specializes in handling both walk-in emergencies and referrals from regular veterinarians, prioritizing critical cases through an efficient triage system. Our team of experienced emergency veterinarians and registered veterinary technologists delivers compassionate, professional care 24 hours a day, seven days a week, except for modified hours on specific days.We maintain AAHA accreditation by meeting rigorous standards for veterinary practice excellence. Our facility includes state-of-the-art intensive care units and advanced surgical capabilities to address complex emergencies. We prioritize client education and support, offering financing options through ScratchPay to ensure accessible care. Our commitment to sustainable operations ensures continued high-quality service for pets and their owners.
Services
Emergency Veterinary Care
General Surgery
Critical Care
Referral Services
Necrotizing Fasciitis Treatment
Details
- Year established: 2011
Highlights and features
- We offer 24/7 emergency veterinary care with modified hours during staff shortages
- Our hospital maintains AAHA accreditation for veterinary excellence
- We provide advanced surgical services including foreign body removal and amputations
- Our team includes experienced emergency veterinarians and registered veterinary technologists
- We offer ScratchPay financing for pet healthcare expenses
Associations and certifications
- American Animal Hospital Association (AAHA)
Services
Emergency Veterinary Care
Our hospital provides immediate care for pets experiencing life-threatening conditions, injuries, or sudden illnesses. Our triage system prioritizes critical cases while maintaining compassionate support for pet owners. Services operate 24 hours daily with temporary schedule adjustments during staffing transitions.
General Surgery
We perform various surgical interventions including spays/neuters, mass removals, foreign body retrievals, and complex procedures like splenectomies. Our surgical team addresses both routine and emergency cases with advanced equipment and post-operative care.
Critical Care
Two state-of-the-art ICU units provide specialized life support for critically ill patients. Our staff delivers continuous monitoring and advanced treatments for conditions requiring extraordinary medical intervention and recovery support.
Referral Services
We collaborate with primary care veterinarians to handle complex cases requiring specialized emergency treatment. Our referral system streamlines access to urgent surgical and critical care services for veterinary professionals across Vancouver Island.
Necrotizing Fasciitis Treatment
Our team addresses this rare but severe canine condition through rapid diagnosis and aggressive treatment protocols. We provide specialized care for necrotizing fasciitis cases while educating pet owners about early detection and prevention strategies.
People
Dr. Catherine Daniel
Emergency Veterinarian
Dr. Daniel provides emergency care with expertise developed through extensive veterinary practice experience.
Dr. Emma Derocher
Emergency Veterinarian
Dr. Derocher delivers urgent veterinary care with specialized training in emergency medicine.
Dr. Christie Lauzon
Emergency Veterinarian
Dr. Lauzon offers critical care services using advanced veterinary medical knowledge and skills.
Dr. Jessica Paravicini
Emergency Veterinarian
Dr. Paravicini specializes in emergency treatment protocols for acute animal health conditions.
Cindy
Practice Manager
Cindy oversees hospital operations ensuring efficient delivery of veterinary emergency services.
Questions
What are your current emergency hours?
We operate 24 hours daily except Tuesday (12:00 AM-8:00 AM), Wednesday, and Thursday (closed). Friday hours are 8:00 AM-11:59 PM.
What emergency services do you offer?
We provide urgent care for pets with life-threatening conditions, critical care monitoring, surgical interventions, and necrotizing fasciitis treatment.
How can I finance my pet's treatment?
We offer ScratchPay financing options to help manage veterinary care expenses for emergency treatments.
Can I bring my pet directly for emergencies?
Yes, we accept walk-in emergencies. For non-critical situations, contact your regular veterinarian first.
What happens during closed hours?
For emergencies during closed hours, contact WAVES in Victoria or Central Victoria Veterinary Hospital for 24-hour care.
Are you accepting new veterinary team members?
We're actively hiring emergency veterinarians to expand our capacity and maintain quality care standards.
Reviews (7)
Tanya Neff
Jan 17, 2022
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Thank you guys for your care and compassion last week with Pita. A very hard moment made a little less hard by the staff working that morning…
Jessica Lacasse
Jan 13, 2022
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We can’t Thank you guys enough for helping fix up Draco during the holidays. I know being short staffed is stressful enough add on holidays I was so pleased with the level of care and attention we received.… This led to me being reassured right away he was in the best hands. Of course he loved on everyone there, and I really appreciated the follow up care we received from being an emergency hospital you never made me feel rushed or a bother with my calls of concern. And I so appreciated the dr leaving different meds at the front New Year’s Eve knowing I wouldn’t of been
Claire Hughes
Jan 10, 2022
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My dog got into something she shouldnt have on our walk. I was up all night with her! The vets and other staff were amazing. Every time I called them with a question they were there to answer and were extremely reassuring. Thank you to Nicky and the other staff member who was working after Nicky (Im sorry I forgot your name). You are amazing!
Sara Dobbyn
Jan 09, 2022
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My cat has been here multiple times and has been in the hands of multiple doctors- every time has been smooth and effective. Staff is always very happy to educate, answer any questions you may have, and keep you well informed about what's taking place. All staff are well trained in handling stressful situations and always give their best for our animals. Very happy with the services provided :)
Leanne Simpson
Jan 07, 2022
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On December 14th we rushed our precious fur baby to you. You did everything that you could to save him. We lost our best friend that day. It was devastating. Thank you for being so kind, caring and supportive. Thank you for the thankless jobs you do everyday. We will forever be grateful. ❤️
L.
Jan 07, 2022
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We brought our cat in during the Christmas holiday as he could not keep food down. We were not sure whether it was an emergency but phoned and received some advice from the front desk staff, who were excellent. Our cat is a bit of a demon at the vet's office as he gets very scared, so he was difficult to examine and had to be sedated. Thank you to the whole team, and Chey especially, for keeping our minds at ease while we waited. He was a low-priority case as he was stable and there were many more emergent cases coming in, but we were nervous nonetheless, and we appreciated the care, compassion
Kim Duncan
Dec 23, 2021
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The doctors and staff at Central Island Veterinary Emergency Clinic are super stars. They are compassionate, professional and are absolutely focused on your pet's well-being. My four year old cat needed an emergency cystotomy and they went above and beyond for us and our cat. It's great to know they are available at any time to help you through your crisis. Thank you!!
