Business Details
Affordable Hotel in Victoria, BC
Arbutus Inn has been providing comfortable and affordable accommodations in Victoria, British Columbia since our establishment. Located just minutes from Victoria's Inner Harbour and major attractions, our 52 renovated guest rooms offer modern amenities including air conditioning, complimentary high-speed Wi-Fi, and 32-inch flat-screen TVs. We pride ourselves on maintaining a clean, non-smoking environment with attentive service, as evidenced by our TripAdvisor Certificate of Excellence awards in 2012 and 2013.Our convenient location near public transportation, shopping centers, and major transit routes makes us an ideal choice for both leisure and business travelers. With complimentary parking, 24-hour front desk service, and proximity to local attractions like the Butchart Gardens and Royal BC Museum, we strive to make every guest's stay memorable. Our commitment to quality is reflected in guest reviews praising our friendly staff, comfortable beds, and exceptional value for the price.
Services
Hotel accommodations
Free parking
Wi-Fi access
Airport shuttle
24-hour front desk
Room service
Meeting space
Pet-friendly rooms
Accessible rooms
Tour assistance
Highlights and features
- We offer 24/7 front desk service for guest convenience
- Our rooms feature premium cable channels and 32-inch flat-screen TVs
- We maintain a 100% non-smoking environment across all guest rooms
- Our property has received TripAdvisor's Certificate of Excellence
- We provide complimentary high-speed wireless internet access
Associations and certifications
- TripAdvisor Certificate of Excellence 2012
- TripAdvisor Certificate of Excellence 2013
What people say
Great price
Clean rooms
Friendly staff
Strong Wi-Fi
Convenient location
Services
Hotel accommodations
Our 52 renovated guest rooms offer comfortable stays with private baths, air conditioning, and premium cable TV on 32-inch flat-screen televisions. All rooms include complimentary high-speed wireless internet access, hair dryers, and coffee/tea makers for guest convenience.
Free parking
We provide complimentary on-site parking for all guests, with secure spaces available for both standard vehicles and those requiring additional space. This service is included with every room reservation, eliminating extra transportation costs during your stay.
24-hour front desk
Our front desk operates 24/7 with professional staff available to assist guests at any hour. Services include check-in/check-out assistance, luggage storage, wake-up calls, and local area recommendations to enhance your Victoria experience.
Wi-Fi access
High-speed wireless internet access is provided complimentary in all guest rooms and common areas. Our network supports multiple devices with reliable connectivity for business needs or personal browsing during your stay.
Tour assistance
Our knowledgeable staff offers personalized recommendations for local attractions including the Butchart Gardens, Royal BC Museum, and Victoria Conference Centre. We provide detailed directions and transportation options to help guests explore Victoria efficiently.
Questions
What amenities are included in guest rooms?
All rooms include air conditioning, 32-inch flat-screen TVs with premium cable channels, complimentary high-speed Wi-Fi, hair dryers, coffee/tea makers, and daily housekeeping service.
Is parking available at Arbutus Inn?
Yes, we offer complimentary on-site parking for all guests with spaces available for standard vehicles and larger vehicles requiring additional space.
How far is the hotel from downtown Victoria?
We're located less than a ten-minute drive (under one mile) from Victoria's Inner Harbour and Provincial Legislative buildings with convenient walking access to local shopping centers.
What transportation options exist near the hotel?
Our location provides easy access to BC Transit Bus routes 21, 75, and 50, with stops within walking distance connecting to Victoria International Airport, Swartz Bay Ferry Terminal, and downtown attractions.
Are there dining options near the hotel?
Yes, we're adjacent to ABC Country Restaurant and within walking distance of Denny's, Pizzeria Prima Strada, Red Robin, and several local dining establishments offering diverse cuisine options.
What is the check-in and check-out policy?
Check-in is available from 3:00 PM with check-out required by 11:00 AM. Early check-in and late check-out are available upon request subject to availability.
Reviews (7)
Samantha Lazzari
Nov 15, 2021
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The Inn was clean, the staff was friendly, the bed was comfortable. They accommodated our room request to the 1st floor as my elderly grandmother has trouble with stairs and there is no elevator. It was a seamless check in and check out and a perfect room for the two of us for one night. The only reason it's not 5 stars is that the parking is very tight and the lot is shared with National car rental. I understand that parking is at a premium in Victoria and appreciate that the property has limits but I would hesitate to stay there again for that reason which is unfortunate because it was perfect
Leonie Smith
Oct 16, 2021
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All looked good ,but within 2 hours of falling asleep, I was bitten by bed bugs. When the lights went on, I found not only the one that bit me, but also about a half dozen total on both beds. Then we sighted cockroaches in the bed and bathroom. We were offered another room. While I can accept that not all rooms will have bed bugs, cockroaches are known to wander. We left and had to wrap up our belongings in cling wrap and find another hotel. It alsoeant spending several hours washing and treating our clothes and luggage. And we were fortunate to find another hotel at 3 am.
Eugenie
Oct 13, 2021
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The staff was friendly and the room was clean. Decent price compared to other hotels in the area and not too far from downtown but the noise is insupportable. We kept waking up because of door slamming, bruyant conversations, loud cough etc.) in the hall.I also paid not to be on the 1st floor which we were but I realize afterwards.
Scott Besco
Oct 12, 2021
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Recently renovated with new beds and bathroom. Very clean and bright. Friendly staff, great location a 20 min walk to the downtown parliament buildings in Victoria. This inn is more than a 3 star because of the cleanliness and new beds and bathrooms. Ample parking as well.
Musab Syed
Aug 31, 2021
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Pretty good experience.. Staff were friendly and helpful. Biggest complaint is parking was pretty tight with the National car rental in the same space, a good 1/4 of the stalls at night would be occupied with that. One minor other complaint I had was the bench right outside the main lobby door. Constantly people smoking there and not even a sign that says no smoking. Might be worth adding a sign... Or moving the bench so people can smoke further from the door.
Daniel Ebeltoft
Aug 28, 2021
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It was very nice for the appearance the shower looked very nice. It was a good stay with good channels to watch if you had to be there for awhile. The beds were very comfortable. But the price was to high however I would stay there again. One of the best sleeps I had.
Woodman Genn
Aug 10, 2021
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Stayed here for five (5) nights, they put us in the lower level (sketchy and very musty smelling) and we were not very impressed. Rooms were overpriced for what was given. The bathroom was redone but poorly done. The shower floor felt as if you were to fall through and the sink tap would fall apart when used. As out of province travelers, they were not very accommodating with arrival and departure requests. The carpets have multiple stains and smells emitting from them. The only plus was the king bed and close location to the bus stops. Worst money Ive spent in a while. Will not be staying here
