Business Details
21 Years
experience
Your Trusted Pool & Spa Experts in Penticton
Established in 2005, Deckside Pool & Spa has built a reputation as South Okanagan's fastest-growing pool and spa supplier and service team. Our mandate has always been to provide exceptional service and value to residents and businesses in the Penticton area. With over 15 years of combined experience, our certified professionals offer comprehensive solutions including product sales, installation, maintenance, and repairs for both residential and commercial clients. We maintain rigorous industry certifications through programs like Lowrys School of Pool & Spa Maintenance and Pentair Water Training Workshops.Our team's expertise extends to troubleshooting complex systems, implementing energy-efficient solutions, and providing personalized care plans tailored to each client's needs. As the exclusive H2O Spa dealer in the region, we combine Canadian manufacturing excellence with local service commitment. Our dedication to quality is demonstrated through lifetime warranties on spa shells and comprehensive maintenance programs that ensure optimal performance of every installation.
Services
Pool Installation
Spa Maintenance
Chemical Sales
Liner Replacement
Commercial Services
Salt-Water Conversion
Pool Renovations
Equipment Repair
Winterization
Water Testing
Details
- Year established: 2005
Highlights and features
- Certified technicians with 15+ years of combined industry experience
- Exclusive H2O Spa dealer with lifetime warranty coverage
- Comprehensive service including installation, maintenance, and 24/7 repairs
- Energy-efficient solutions with specialized insulation and low-consumption pumps
- Complimentary water testing and personalized maintenance plans
Associations and certifications
- Totally Hayward System Certified
- Lowrys School of Pool & Spa Maintenance Level 1 and Level 2
- BC Recreation & Parks Association Commercial Pool Operator Level 2
- Pentair Water Pool & Spa Training & Education Workshop
What people say
Bending over backwards
Excellent quality of work
Awesome service
Greatly appreciate extra effort
Best reason to buy locally
Services
Pool Installation
Our certified technicians provide complete pool installation services, from site preparation to final equipment setup. We offer customized solutions for both residential and commercial properties, ensuring proper electrical and plumbing integration. Our team works closely with clients to select appropriate equipment, including salt water chlorination systems and automation controls, while maintaining compliance with local building codes.
Spa Maintenance
We offer comprehensive spa maintenance programs covering filter replacements, jet cleaning, and chemical balance management. Our technicians service all brands and models, including exclusive H2O Spa products. Regular maintenance visits ensure optimal performance, energy efficiency, and extended equipment lifespan while maintaining safe water conditions for users.
Chemical Sales
Deckside carries a complete line of pool and spa chemicals for water treatment and maintenance. Our inventory includes sanitizers, pH balancers, algaecides, and specialty products. Certified staff provides complimentary water testing and personalized recommendations to maintain proper chemical balance, ensuring safe and comfortable swimming conditions.
Liner Replacement
We offer professional pool liner replacement services using premium quality materials. Our team assists with selecting appropriate liner patterns and thicknesses while ensuring proper installation. We maintain inventory of various sizes and styles to accommodate different pool configurations, including custom solutions for unique installations.
Commercial Services
Deckside provides specialized services for commercial pool and spa operations, including scheduled maintenance, equipment upgrades, and code compliance evaluations. Our certified technicians maintain detailed service records and offer staff training programs. We handle large-scale installations and provide emergency repair services for commercial clients.
Questions
What pool and spa services do you offer?
We provide installation, maintenance, repairs, and chemical sales for pools and spas. Our services cover equipment installation, liner replacement, water testing, and commercial pool operations.
Are your technicians certified?
Yes, our team holds certifications from Lowrys School of Pool & Spa Maintenance, Pentair Water Training, and BC Recreation & Parks Association Commercial Pool Operator programs.
Do you service all pool and spa brands?
We service all makes and models of pool and spa equipment, including brands not purchased through our store.
What are your service hours?
Summer hours: Monday-Friday 7:30am-4pm, Saturday 9am-1pm. Winter hours vary - please contact us for current schedule.
Do you offer maintenance plans?
Yes, we create customized maintenance plans including regular cleaning, chemical balancing, and equipment inspections to ensure optimal pool and spa performance.
What products do you carry?
We stock H2O Spas, pool equipment, chemicals, filters, pumps, and accessories. Our inventory includes both residential and commercial-grade products from leading manufacturers.
Reviews (7)
John Delong
Jun 21, 2021
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Dan and crew at Deckside just installed a new H2O spa for us and we are extremely happy with the service and product. We would recommend them for anyone looking for a new spa.
Sandy Mac
Apr 30, 2021
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Dan & his staff open & close our pool. They are all courteous, knowledgeable & respectful. If any problems arise they discuss how the problems can be resolved in an efficient & economical way. We would highly recommend this company. Rusty, Mr. Mike & Sandy
Duane Pinkney
Apr 08, 2021
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Obviously a great service company. We did not buy a spa from them but the owners are very knowledgeable and credible
Clay Bartley
Jan 31, 2021
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I just want to say i have dealt with many buisnesses and when it comes to bending over backwards Dan and Christine will make it happen if they can they are informative and on the ball as far as product and knowledge. i would not consider anyone else for my pool and spa needs. Thanks guys
Kerry Nicholson
Nov 13, 2020
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Had a leak at my pump on Christmas day! I really needed a new seal between pump and heater. I thought no body will answer my call.... I called the service number on their website and a gal answered! I asked if the service truck had a pump seal in it as i would drive over to pick it up, not expecting anyone would want to drive over to open up the business Christmas day. Well yes they did have it, i drove over right away and picked it up, she didn't even want money but i insisted to pay. That saved me big time! was able to fix the leak avoiding loosing all the water and having a large headache to
Philip Coard
Nov 01, 2020
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Critical:Professionalism
Gentleman that assisted us with basic pool questions seemed like he couldnt be bothered and was rude and condescending. Treated us like we were idiots (we are certainly inexperienced where pools are concerned). Have gone elsewhere for a hot tub and pool supplies. Two other companies in town are amazing and very professional!
Gentleman that assisted us with basic pool questions seemed like he couldnt be bothered and was rude and condescending. Treated us like we were idiots (we are certainly inexperienced where pools are concerned). Have gone elsewhere for a hot tub and pool supplies. Two other companies in town are amazing and very professional!
John Hay
Aug 25, 2020
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I had been a customer of Dan's since his first day of opening. I have a commercial pool. Found Dan to be somewhat arrogant but stuck with them because of Christine's forgetfulness in billing. But Dan's rudeness and meltdown 2 years ago were not worth the free supplies, so I left to find Classic Leisure and Lifestyles ... such a friendlier and professional group of workers, who are so helpfull and there for you... thank you Dan for showing your true personality to me ... Everyone should try another supplier at least once to see the difference.
