Business Details
Emergency
services
Trusted Plumbing & Heating Services in Victoria, BC
We are a family-owned plumbing company deeply invested in our community, committed to delivering exceptional service and craftsmanship. With over 300 five-star reviews and recognition as a top-rated provider for three consecutive years, we specialize in comprehensive plumbing and heating solutions for residential and commercial clients. Our team of Red Seal-certified plumbers offers 24/7 emergency services, ensuring immediate assistance for urgent needs while maintaining strict safety protocols. We pride ourselves on transparency, reliability, and personalized service, offering virtual estimates and tailored solutions for projects ranging from minor repairs to full-scale renovations.Our expertise spans drain cleaning, water heater installation, boiler repair, and advanced diagnostics using camera and hydro jetting technology. Backed by a best-price guarantee and a commitment to community values, we prioritize customer satisfaction and long-term relationships over transactional interactions.
Services
Drain Cleaning
Water Heater Service
Plumbing Repairs
Boiler Repair
Bathroom Renovation
Furnace Repair
Camera Inspection
Sump Pump Installation
Gas Line Repair
Toilet Replacement
Highlights and features
- Family-owned with 24/7 emergency service availability
- Red Seal-certified plumbing professionals
- 5-star rated with over 300 customer reviews
- Best price guarantee on all services
- Community-focused with local service area expertise
Associations and certifications
- Red Seal Plumbers
What people say
5 Star Rating
Top 3 for three years
Red Seal Plumbers
Great service
Community involvement
Services
Drain Cleaning
Our professional drain cleaning service removes blockages and buildup using advanced hydro jetting and camera inspection technology. We handle residential and commercial drain issues, preventing future clogs with thorough pipe assessments. Available 24/7 for emergency situations.
Water Heater Service
We provide comprehensive water heater maintenance, repair, and installation services for tank and tankless systems. Our technicians diagnose heating issues, replace faulty components, and ensure optimal energy efficiency for residential and commercial properties.
Plumbing Repairs
Our team handles all plumbing emergencies including leak detection, pipe replacement, and fixture repairs. We work with copper, PEX, and PVC piping systems, offering same-day solutions for burst pipes, toilet malfunctions, and faucet leaks.
Boiler Repair
We service and repair residential and commercial boiler systems, addressing pressure issues, pilot light failures, and heat exchanger problems. Our technicians perform safety checks and efficiency tune-ups to maintain reliable heating performance.
Bathroom Renovation
We offer complete bathroom remodeling services including plumbing layout changes, fixture installation, and waterproofing. Our team coordinates with contractors for full renovations or handles plumbing aspects separately for DIY projects.
Questions
What plumbing services do you offer?
We provide full-service plumbing including drain cleaning, water heater repair, boiler maintenance, bathroom renovations, and emergency leak repairs. Our technicians handle both residential and commercial projects.
Are you available for emergencies?
Yes, we offer 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and heating failures across Greater Victoria.
Do you offer virtual estimates?
Yes, we provide virtual estimates through video calls for non-emergency plumbing issues. Contact us at 1-250-589-8555 to schedule a virtual consultation.
What areas do you service?
We serve Greater Victoria from Sooke to Sidney, including Colwood, Langford, Saanich, and Central Saanich. Our service area covers both residential and commercial properties.
Are your plumbers certified?
All our technicians are Red Seal-certified plumbers with extensive experience in residential and commercial plumbing systems and current safety protocol training.
Reviews (6)
Geri Dickson
Jan 13, 2022
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I contacted Rather Be Plumbing to come and fix what the previous plumber had destroyed. They completed the job in one hour (which the other dummy took eight to mess up). We asked them to return the following week to take care of other plumbing issues. This time Brandon was quite creative in adapting parts to fix the problem. We'll also have them return to take care of perimeter drains in the near future. I would highly recommend Rather Be Plumbing. They are professional, prompt and polite,. Two Thumbs Up for sure.
JJoy
Jan 01, 2022
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Hi Sara and everyone at Rather Be Plumbing,
I had a good experience over-all with Brandon -- he was friendly and to-the-job! He got my bathroom sink unplugged, and showed me there are roots causing some blockage (I took a photo of the part of the snake that emerged with small roots tangled around it), and though I don't want investigation at present (will have to hold off until next year, budget-wise), I'm glad, for now, the sink is draining well. The ONLY thing that was an issue for me was that I expected the plumber to show up wearing a mask. When I asked him if he could wear a mask, he was
I had a good experience over-all with Brandon -- he was friendly and to-the-job! He got my bathroom sink unplugged, and showed me there are roots causing some blockage (I took a photo of the part of the snake that emerged with small roots tangled around it), and though I don't want investigation at present (will have to hold off until next year, budget-wise), I'm glad, for now, the sink is draining well. The ONLY thing that was an issue for me was that I expected the plumber to show up wearing a mask. When I asked him if he could wear a mask, he was
Janice Storey
Nov 14, 2021
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I phoned Rather be Plumbing early today and spoke with a very nice lady about my drain blockage situation in my tenant's suite. She said she would try to fit me in today and around 2pm Jace arrived and thoroughly checked out the bathroom drains and explained the steps needed to fix the problem. He was very pleasant to deal with and the price was much cheaper than I expected. I will definitely be calling them again with any future plumbing needs.
Con Cassidy
Oct 27, 2021
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Jace was polite, friendly and efficient. He gave a thorough and honest assessment of what we needed and repaired our three toilets very quickly. He cleaned up after himself and the cost was below what we thought we would have to pay. We also appreciated the itemized invoice, which showed us exactly what the parts costs and his labour charges.
Kristina Lane
Oct 20, 2021
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I called Rather be Plumbing for a hot water tank replacement. Paulie showed up promptly and was very kind, knowledgeable and helpful. He went above and beyond to make a stressful experience more positive and made me laugh while doing so. He gave honest and helpful advice and I was happy with the outcome. I would definitely use Rather be Plumbing in the future.
Scott H.
Dec 09, 2020
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WOW unbelievable. After installing a heat regeister in my bathroom, the plumber mentioned that we need to put a filter on our 2 1/2 year old boiler system and said it would be a quick job costing $300, maybe $350. After aboiut 3 weeks Rather Be Plumbing called me saying they had some time and could they come and install the filter. I said sure come on over. After the installation the bill was over $1000. $800 for yhe part which cost only $380. A week late my whole heating system shut down. When I call Jarrod he sent over the plumber who called the manufacture and came to a conclusion that a part
