Business Details
Emergency
services
Your Trusted Partner for Veterinary Care Solutions
Heartland Animal Hospital has established itself as a leader in multi-species veterinary care across Midwestern Ontario. Our team of dedicated professionals delivers progressive veterinary medicine and customer service, serving small animals, large animals, and equine patients through three fully staffed locations in Listowel, Mount Forest, and Drayton. With 24-hour emergency coverage partnerships and species-specific expertise, we combine advanced diagnostic tools like digital radiography and ultrasound with personalized care plans tailored to each patient's unique needs.Our commitment to preventive medicine extends through pet wellness programs, herd health optimization, and reproductive services, supported by state-of-the-art facilities featuring in-clinic mastitis laboratories and embryo transfer capabilities. The practice maintains rigorous professional standards through Canadian Food Inspection Agency accreditation and membership in the Canadian Embryo Transfer Association, ensuring global compliance for international animal health services.
Services
Small Animal Care
Equine Services
Emergency Coverage
Herd Health Programs
Embryo Transfer
Dental Care
Nutritional Services
Parasite Prevention
Diagnostic Imaging
Pre-Purchase Exams
Highlights and features
- 24/7 emergency coverage through Guelph partnership
- Species-specific veterinary teams across three locations
- In-clinic mastitis laboratory with 24-48 hour turnaround
- ISO-equivalent accredited reproductive services facility
- Digital radiography and ultrasound diagnostic capabilities
Associations and certifications
- Canadian Food Inspection Agency (CFIA)
- Canadian Embryo Transfer Association (CETA)
Services
Small Animal Services
Our small animal hospitals in Listowel, Mount Forest, and Drayton provide comprehensive care for companion animals. Services include wellness exams, vaccinations, surgical procedures, dental care with digital radiography, and microchipping. The team utilizes evidence-based protocols for preventive medicine while maintaining 24/7 emergency coverage through Guelph partnerships.
Equine Services
Heartland's equine specialists offer reproductive services, lameness exams, and herd health programs. Diagnostic capabilities include portable digital radiography and ultrasound. The practice provides pre-purchase exams, dental care with power floating, and 24/7 emergency services for performance horses and breeding operations across Midwestern Ontario.
Food Animal Services
Large animal veterinarians serve Midwestern Ontario's agricultural community with herd health programs, milk quality analysis, and nutritional consulting. The in-clinic mastitis laboratory enables rapid diagnosis and treatment. Services include reproductive monitoring, calf rearing programs, and barn design consultations for dairy and beef operations.
Emergency Services
24/7 emergency coverage operates through SmartVet and Campus Estates Animal Hospital partnerships. The answering service directs urgent cases to appropriate care locations. On-site emergency capabilities include digital imaging, surgical interventions, and critical care management for both small and large animals during regular business hours.
Reproductive Services
Accredited by CFIA and CETA, the reproductive team offers embryo transfer, artificial insemination, and breeding soundness exams. Services include OPU/IVF procedures, pregnancy diagnosis, and neonatal care. The facility provides international embryo shipping with complete record keeping and certification compliance for global livestock operations.
Questions
Do you offer 24-hour emergency veterinary care?
Yes, Heartland partners with Campus Estates Animal Hospital in Guelph for overnight emergencies. Call 519-291-2060 to reach our answering service for urgent cases outside regular hours.
What locations do you serve in Ontario?
We operate three hospitals in Listowel, Mount Forest, and Drayton, providing veterinary services across Midwestern Ontario for both small and large animals.
Can I schedule appointments online?
While online scheduling isn't available, you can contact any of our three locations directly by phone to schedule appointments for routine or urgent care needs.
Do you accept electronic payments?
Yes, we encourage electronic payment options to avoid Canada Post delivery delays. Contact us at 519-291-2060 Ext. 305 to set up pre-authorized payments or electronic statements.
What diagnostic tools do you have available?
Our facilities include digital radiography, ultrasound machines, and an in-clinic mastitis laboratory with 24-48 hour turnaround for rapid diagnosis and treatment planning.
Are you accredited for international animal health services?
Yes, we're accredited by the Canadian Food Inspection Agency and member of the Canadian Embryo Transfer Association, enabling global embryo shipping with full certification compliance.
Reviews (4)
Michelle M.
Oct 29, 2021
Report
Dr.Kim was absolutely amazing when we had to put our cat Lily down last week. All the employees are kind and compassionate.
Amanda Mather
Oct 19, 2021
Report
I've been bringing our dogs to Heartland for several years. I've gone to both the Mount Forest & Listowel locations. The staff is always friendly, compassionate and professional. It's been a huge benefit for our busy family that Heartland has hours on Saturdays as we've needed to be seen on an urgent basis more than once during off hours!! Unfortunately we had an emergency this past Saturday afternoon. Thankfully Dr. Kim at the Listowel clinic was able to see us right away. She helped us through Iggy's last moments and made sure he wasn't in any pain as he passed. I highly recommend Heartland
Pam Smuts
Sep 19, 2021
Report
Dr. Kim is wonderful and cares so much. The team at Heartland in Listowel care about every furry patient and their owners. Thanks for being there whenever we need you!
Sally Andrade
Aug 28, 2021
Report
Very good Veterinary Clinic with friendly, helpful staff. My cats receive excellent care. Had to take one star away though because wait times to get appointments are very long; 4 months right now for any routine exams and vaccines. Make sure you book well in advance. Obviously emergencies are still dealt with right away.
