Business Details
9 Years
experience
Emergency
services
Your Trusted Partner in Property Management Solutions
At Axon Properties, we are dedicated to redefining property management through meaningful relationships and exceptional service for property owners and residents. Established in 2017, our company has grown to manage over 2,500 residential and commercial units across Ontario, with our head office in Kingston, ON. Our team of 75 full-time professionals specializes in leasing, rent collection, 24/7 emergency maintenance, and property inspections, ensuring optimal asset performance and tenant satisfaction. We prioritize capital preservation and long-term growth for property owners while fostering positive living environments for tenants. Our seamless onboarding process includes document collection, utility account management, tenant notifications, and immediate property inspections.We serve diverse property types including apartment buildings, mixed-use developments, commercial properties, and student rentals across cities like Kingston, Belleville, Napanee, and Barrie. Our commitment to innovation and client-centric solutions positions us as a trusted leader in property management. We offer tailored services such as real estate brokerage, renovation support, and digital tenant portals for maintenance requests and rent receipts. Our expertise spans residential, commercial, and student housing markets, with a focus on transparency, efficiency, and community engagement. Through consistent owner reporting and proactive problem-solving, we ensure our clients maximize the value of their real estate investments.
Services
Property Management
Residential Rentals
Commercial Rentals
Student Rentals
Emergency Maintenance
Leasing Services
Rent Collection
Property Inspections
Tenant Relations
Real Estate Brokerage
Details
- Year established: 2017
Highlights and features
- We offer 24/7 emergency maintenance response for tenant needs.
- Our team includes 75 full-time property management specialists.
- We manage over 2,500 residential and commercial units across Ontario.
- We provide seamless onboarding with immediate property inspections.
- Our digital platforms enable efficient maintenance requests and rent receipts.
Services
Property Management
Our full-service property management covers leasing, rent collection, and maintenance coordination. We ensure optimal asset performance through regular inspections and 24/7 emergency response. Our team handles tenant relations, financial reporting, and capital project management for residential and commercial properties.
Residential Rentals
We offer diverse residential rental options including apartments, townhouses, and single-family homes. Our portfolio features 1-8 bedroom units with affordable pricing across Kingston and surrounding areas. Student housing and market-rate rentals are available with digital leasing tools for convenience.
Commercial Rentals
Our commercial property management includes office spaces, retail units, and mixed-use developments. We provide tailored leasing solutions and maintenance services for business tenants. Digital platforms enable efficient rent payments and service requests for commercial property owners.
Student Rentals
Specialized student housing near Queen's University and other institutions. We offer multi-unit buildings with modern amenities and flexible lease terms. Our student rentals include maintenance support and digital tools for rent payments and service requests.
Emergency Maintenance
24/7 emergency maintenance response for urgent property issues. Our team addresses plumbing, electrical, and heating problems after hours. Digital request forms enable quick reporting of critical issues for both residential and commercial tenants.
Questions
What property management services do you offer?
We provide full-service management including leasing, rent collection, maintenance coordination, 24/7 emergency response, property inspections, and financial reporting for residential and commercial properties.
Which areas do you serve?
We manage properties in Kingston, Belleville, Napanee, Picton, Trenton, Brighton, Coburg, Perth, Carleton Place, Midland, Wasaga Beach, Orillia, Barrie, and Bowmanville.
Do you offer student housing options?
Yes, we specialize in student rentals near Queen's University with modern amenities and flexible lease terms across multiple-unit buildings.
How can tenants request maintenance?
Tenants can submit emergency or routine maintenance requests through our digital portal 24/7, with urgent issues addressed immediately by our on-call team.
What is your onboarding process for new properties?
Our onboarding includes document collection, utility account setup, tenant notifications, and property inspections within two days of management transition.
Reviews (4)
Stephen C.
Jul 14, 2021
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Axon is without a doubt the worst company to manage property I've ever seen. If you have even a possible choice of renting anywhere else do it.
Axon replies to issues slowly, takes ages to fix the simplest problem, and when they eventually try to fix the problem they find some way to make it worse.
Don't trust them as a renter or an owner, knowing how they treat the buildings they 'manage' scares me as a home owner. Water damage, infestations, tenant issues, building damage - not important to Axon apparently.
Axon replies to issues slowly, takes ages to fix the simplest problem, and when they eventually try to fix the problem they find some way to make it worse.
Don't trust them as a renter or an owner, knowing how they treat the buildings they 'manage' scares me as a home owner. Water damage, infestations, tenant issues, building damage - not important to Axon apparently.
Nicole T.
Apr 22, 2021
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My housemates and I had a horrible experience with the Axon Property Management team (3 years). They rarely responded to our emails and refused to have a phone call meeting when we were experiencing issues with moving out/final rent payment. They informed us during our final month leasing with them that our rent deposit had been applied 2 years prior, which led to a lot of confusion and no answers due to their poor communication skills. Moreover, we had a bat in our house, but because it was a Sunday, Axon refused to do anything immediately and instead, told us if we would like Axon to reimburse
Kevin Hung
Mar 30, 2021
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I'm not a tenant, but If I could, I could give it an absolute zero stars, I apply to request a viewing of the unit many times, and I try to apply for a bachelor unit back in early January, as the price seems affordable, but they won't answer and you sold to another person. They are ignoring other potential tenants. Is that how you do business with a potential tenant. I have not heard from you for more than a week. I'm just a young student looking for a place
Allissa Teal
Feb 08, 2021
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Very friendly for interviews and communication is great if we need anything! Always on time and keeping things up to date if needed! 🙂
