Business Details
Emergency
services
Your Trusted Property Management Partner in Kingston
As the leading full-service residential property management company in Kingston, Ontario, we specialize in delivering stress-free experiences for property owners and tenants. Our innovative approach to client care focuses on maintaining safe, well-cared-for units while setting industry standards for professionalism and reliability. With a dedicated team operating exclusively in the greater Kingston area, we leverage local expertise and partnerships to provide comprehensive property management solutions. Our services include tenant screening, maintenance coordination, regulatory compliance, and 24/7 emergency response. Backed by a network of preferred local vendors, we ensure prompt service delivery during regular hours and after-hours emergencies.Through our proprietary online portal, property owners receive transparent financial reporting and real-time updates. With over a decade of experience managing diverse residential properties, we combine deep market knowledge with personalized service to maximize investment returns and tenant satisfaction. Our commitment to quality is reflected in rigorous property inspections and proactive maintenance programs. As a locally owned and operated business, we prioritize community relationships and maintain a hands-on approach to property management. Our track record of successful tenant placements and high retention rates demonstrates our ability to match property owners with reliable tenants efficiently.
Services
Property Management
Tenant Screening
Maintenance Services
Lease Management
Emergency Repairs
Online Portal Access
Regulatory Compliance
Property Inspections
Vendor Coordination
Rent Collection
Highlights and features
- We offer 24/7 emergency maintenance response with local vendor partnerships
- Our team provides hands-on property management exclusively in the Kingston area
- We maintain rigorous compliance with municipal and provincial housing regulations
- Our proprietary online portal offers real-time property financial reporting
- We guarantee prompt tenant screening with employment verification and references
What people say
Prompt and professional manner
Highly recommend
Amazing company
Timely replies
First class service
Services
Property Management
Our comprehensive property management services cover all aspects of rental property operations. We handle tenant relations, maintenance coordination, and regulatory compliance while providing owners with detailed financial reporting. Our team ensures properties maintain high standards through regular inspections and proactive maintenance. With 24/7 emergency response capabilities, we guarantee timely resolution of critical issues.
Tenant Screening
We implement rigorous tenant screening processes to ensure quality placements. Our evaluation includes employment verification, reference checks, and comprehensive background assessments. This meticulous approach minimizes risk for property owners while maintaining fair housing practices. Our leasing team matches qualified applicants with suitable properties through personalized consultation.
Maintenance Services
Our full-time maintenance division handles both routine and emergency repair needs. We coordinate in-house technicians and pre-vetted local contractors to ensure prompt service delivery. The 24/7 emergency response system addresses critical issues like plumbing failures and heating outages. Regular maintenance schedules help preserve property value and tenant satisfaction.
Lease Management
We provide complete lease management from initial drafting to renewal processes. Our customized lease agreements comply with current regulations while protecting owner interests. The team manages all tenant communications, rent collection, and dispute resolution throughout the lease term. We maintain detailed records for all properties under management.
Online Portal
Our proprietary online portal offers property owners 24/7 access to financial statements and property documentation. The system tracks rent payments, maintenance requests, and inspection reports in real time. Owners receive automated monthly net income distributions after expense deductions. The platform enhances transparency and simplifies property management oversight.
People
Justin Armitage
Owner and Operator
Justin oversees all operations at Frontenac Property Management, bringing extensive local market knowledge and leadership experience to the company's strategic direction.
Amanda Ferreira
Operations Manager
Amanda manages day-to-day operations, ensuring efficient service delivery across all departments while maintaining high standards of client satisfaction.
Deanna Fraser
Marketing & Social Media Coordinator
Deanna leads digital marketing initiatives and social media strategy to maximize property visibility and attract qualified tenants through targeted campaigns.
Taylor Swan
Leasing Manager
Taylor directs the leasing department, implementing effective tenant placement strategies while maintaining rigorous screening standards for property applicants.
Caitlyn Clark
Maintenance Manager
Caitlyn supervises all maintenance operations, coordinating both in-house technicians and external vendors to ensure prompt resolution of property issues.
Questions
How do I apply for a rental property?
Visit our website to complete our online rental application. All adult applicants must submit individual applications for review.
What emergency services are available?
We provide 24/7 emergency maintenance response for critical issues like plumbing failures, heating outages, and safety hazards.
How are maintenance requests handled?
Submit requests via phone or email. Our maintenance team prioritizes issues and dispatches technicians promptly during regular hours.
What property management fees do you charge?
Our Carefree Management Package costs 7% of gross monthly rent. The Rent My House Package is 50% of one month's rent.
How do you screen potential tenants?
We verify employment, check references, and conduct background assessments to ensure qualified, responsible tenants for our properties.
Do you manage properties outside Kingston?
We focus exclusively on properties in the greater Kingston area to maintain our high service standards and local expertise.
Videos
Reviews (5)
Derrick Wilson
Dec 12, 2021
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The company seems to have a lot of properties and many seem nice. That is about it for my positive experience. Emails are not returned and when they are they advise the property is already gone. Friends listed their property and kept losing potential clients/renters because the individuals could not wait to hear whether they got the place... very competitive market and response time has to be timely. Other neighbours rent from FP and have very poor response to issues about the home. Still others have fairly major issues and they are shunned. The staff on the phone seem pleasant enough but sound
Notsure Ofmyname
Nov 03, 2021
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Very nice property's, which is the only reason they recieve a rating of 2!. However poor communication and very difficult to speak to anyone or the same person ever. Seems to be a very posh company, which is fine i guess it was my mistake because the middle class just becomes ignored. If your credit score is not above 690 DONT WASTE YOUR TIME!
Update responce : Just like many other responses, its to late, you lost the business for your clients. Hey dont worry the market is "saturated" as you say. This time they could have made there next investment in one week, as we were two full time employed
Update responce : Just like many other responses, its to late, you lost the business for your clients. Hey dont worry the market is "saturated" as you say. This time they could have made there next investment in one week, as we were two full time employed
Angela Best
Oct 24, 2021
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Meh. They seem to have few properties and lots of clients. They don't return emails for over 24 hours sometimes and with the housing market as it is no one can wait that long. Wish I wouldn't have bothered with them. Was time consuming and did not help in my search at all.
S. M.
Oct 01, 2021
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Contracted Frontenac Property Management for many years to help with management of my two properties. Staff and owners were always helpful and courteous and properties were well maintained. Very no nonsense and responsive approach to dealings with tenants which I really appreciated. Thank you for all your years of service and hard work.
Mike Kennedy
Sep 15, 2021
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Update: the owners fired this company recently as they didn't like the repair cost estimate to fix the concrete that they neglected to fix 4 years ago when first complained to. So the issue is not the management company but the actual owners. We own the property next door to one managed by Frontenac property management...they have been unresponsive about a major foundation cracking issue with a rat infestation that has been distressing our tenants that live in the townhouse next door. The owner and Frontenac property management have both been contacted multiple times about this issue as have the