Business Details
Emergency
services
Trusted Calgary Property Management Services
Mastre Property Management has been a trusted name in Calgary's real estate market for over 35 years. Our team specializes in comprehensive residential property management, offering tailored solutions for both local and non-resident property owners. We provide expert guidance on landlord-tenant legislation, market rental rates, and investment strategies while leveraging advanced software systems for efficient service. Our commitment to excellence is demonstrated through personalized support, transparent financial reporting, and 24/7 emergency response capabilities. We protect investments through rigorous tenant screening, professional leasing contracts, and meticulous property maintenance. Our non-resident services ensure compliance with Canadian tax regulations through NR6 filings and NR4 slip issuance.With a proven track record of timely owner disbursements and detailed financial statements, we combine deep local market knowledge with industry-leading technology. Our dedicated team handles every aspect of property management, from advertising and inspections to legal compliance and maintenance coordination. By maintaining strong industry relationships and prioritizing clear communication, we deliver consistent returns and peace of mind to property owners. Our focus remains on protecting client investments while enhancing tenant satisfaction through responsive, professional service.
Services
Property Management
Leasing Services
Maintenance Coordination
Financial Reporting
Tenant Screening
Non-Resident Support
Legal Compliance
Emergency Response
Highlights and features
- We offer 35+ years of local market expertise in Calgary's rental market
- Our team provides personalized service tailored to investment goals
- We utilize Yardi Property Systems Software for transparent financial reporting
- We offer dedicated non-resident owner support with tax compliance services
- Our 24/7 emergency response ensures property protection at all times
Services
Property Management
Our comprehensive property management services protect real estate investments through professional oversight and strategic planning. We handle day-to-day operations including tenant relations, maintenance coordination, and financial reporting while ensuring compliance with Alberta's landlord-tenant regulations. Our experienced team implements customized management plans that align with property owners' financial goals and risk tolerance levels.
Leasing Services
We provide end-to-end leasing solutions that maximize property occupancy and rental income. Our services include professional property photography, targeted marketing campaigns, thorough tenant screening, and legally compliant lease agreements. We maintain detailed records of all leasing transactions and ensure timely rent collection and owner disbursements between the 20th-23rd of each month.
Maintenance Coordination
Our maintenance services preserve property value through proactive care and rapid response to repair needs. We coordinate 24/7 emergency repairs, schedule routine maintenance, and manage renovation projects with trusted contractors. All work is documented with before-and-after reports, and owners receive detailed expense breakdowns for budget transparency.
Financial Reporting
We deliver accurate financial reporting using Yardi Property Systems Software for complete transparency. Owners receive monthly statements detailing income and expenses, annual reports for tax purposes, and NR4 slips for non-resident tax filings. All financial transactions are processed through secure systems with automated rent deposit options available.
Non-Resident Support
Our specialized non-resident services ensure compliance with Canadian tax regulations for foreign property owners. We handle NR6 form submissions, monthly withholding tax payments to CRA, and annual NR4 slip generation. We provide translated documentation and coordinate with international accountants to simplify cross-border property management.
People
Jerry Mastre
Owner/Broker
Jerry Mastre leads our property management team with decades of Calgary real estate experience. He oversees all operations while maintaining direct client relationships. His expertise in local market trends and regulatory compliance ensures optimal investment protection for property owners.
Questions
What property types do you manage?
We specialize in executive residential homes across Calgary and surrounding areas including Airdrie, Cranston, and Kincora neighborhoods.
How do you handle maintenance emergencies?
Our 24/7 emergency response team addresses urgent repair needs immediately with pre-vetted contractors and owner cost authorization.
What reporting tools do you provide?
We offer Yardi software access for real-time financial tracking plus monthly statements and annual tax-ready reports.
How are non-resident tax requirements handled?
We manage complete CRA compliance including NR6 filings, monthly withholding tax payments, and NR4 slip generation for foreign owners.
What's your tenant screening process?
We conduct comprehensive background checks including credit history, employment verification, and previous landlord references to ensure qualified tenants.
Reviews (5)
Carsten Stanjeck
Sep 28, 2021
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My father rented form Masters for over 15 years and when he recently passed they were super accommodating and even helped with their own personal to help[ with house contend cleaning and distribution. They were professional, courteous, respectful and super easy to communicate with. I am very impressed with their services and my father was a happy renter for 15 years as well.
Amina Mohammed
Sep 25, 2021
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This is the most disrespectful, Low quality and unprofessional Management group in the City! If you're looking for a fast way to lose your money hire here right away. They are beyond unresponsive, lose track of emails and blatantly disrespect their tenants. All the best to the renters and landlords out there. Stay away from this bad bunch !!!
Cody P.
Jul 24, 2021
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Mastre was mine and my wifes property managers for 2 years. They let us stay extra months beyond our lease term because we were doing a long distance move and could not find a suitable place where we were going! Nothing but positive experiences with Mastre and I would recommend them to anyone. Belinda is very professional and helped us many times going above and beyond! Thank you!
James R.
Mar 21, 2021
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Useless company. I did alot in that house . Live there since 2013. They did not help if we needed anything. Thery fixed the faucet in kitchen. There carpenters should not be carpenter's couldnt fix a cupboard shelve. This houses bills are very expensive your looking over 700 dollars in the winter, lotsa leaks that Mastre would not fix but what else is new. I recommend you use a different management company. Mastre is horrible.
Sandy Dease
Feb 17, 2021
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I really liked renting from Mastre. They do have lease breaking rules & of course if you break the lease I would imagine they hold you to the lease terms you signed. Also they have a move-out cleaning sheet they send to you so if you follow that & do the required cleaning you get your security deposit back. If you don't I would assume your are charged for cleaning & hauling fees. I liked the staff as they were always helpful & professional. Maintenance once or twice too a while as they needed owner permission for a new appliance but that is understandable. I would rent from them again as they have
