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Calgary Property Management Experts
Unison Realty Group has built its reputation on decades of experience and unwavering commitment to excellence in Calgary's real estate market. As a family-owned and operated company with over 20 years of expertise, we specialize in residential and commercial property management, offering tailored solutions to maximize investment returns. Our comprehensive services include tenant screening, maintenance coordination, financial management, and lease administration, all delivered with a focus on reducing owner stress while ensuring compliance with legal standards. Our team's deep market knowledge enables us to provide competitive rental rate advice, minimize vacancies through strategic marketing, and maintain properties to the highest standards.We pride ourselves on our responsive service model, with 24-hour turnaround for owner inquiries and a dedicated maintenance team available for urgent repairs. Through our proven systems and personalized approach, we help property owners achieve passive income streams while maintaining full transparency through regular financial reporting. Our commitment to quality has been refined over two decades, resulting in streamlined processes that consistently deliver superior client experiences.
Services
Property Management
Tenant Screening
Maintenance Coordination
Financial Reporting
Lease Administration
Highlights and features
- We have over 20 years of Calgary-specific property management experience
- Our network of trusted contractors ensures prompt maintenance response
- We implement thorough tenant screening with background and credit checks
- We guarantee compliance with Alberta's residential and commercial property regulations
- Our market analysis optimizes rental rates for maximum ROI
What people say
Responsive communication
Thorough tenant screening
Reliable maintenance services
Stress-free management
Prompt issue resolution
Services
Property Management
Our comprehensive property management handles day-to-day operations for residential and commercial properties. We coordinate tenant relations, maintenance schedules, and financial reporting while ensuring compliance with Alberta's real estate regulations. Owners benefit from reduced vacancy rates through strategic marketing and optimized rental pricing based on market analysis.
Tenant Screening
We implement rigorous tenant screening processes including credit checks, criminal background verification, and rental history analysis. This systematic approach minimizes risk for property owners by identifying qualified tenants who demonstrate financial responsibility and tenancy reliability through documented verification processes.
Maintenance Coordination
Our maintenance team manages all property upkeep requirements with 24/7 emergency response capabilities. We maintain a network of certified contractors for routine maintenance and urgent repairs while implementing preventive maintenance schedules to preserve property value and tenant satisfaction.
Financial Reporting
We provide detailed financial management including rent collection, expense tracking, and monthly performance reports. Owners receive regular statements documenting income streams, maintenance costs, and occupancy rates with transparent accounting practices that simplify tax preparation and investment analysis.
Lease Administration
Our lease management covers contract creation, renewal negotiations, and compliance monitoring. We handle security deposit administration, rent adjustments, and lease termination processes while maintaining legal compliance with Alberta's Residential Tenancies Act and commercial lease regulations.
People
Jolene Webb
Property Manager
Experienced property manager with demonstrated success in remote property oversight. Known for responsive communication and thorough tenant management, ensuring owner peace of mind through proactive issue resolution and regular property updates.
Anna Hunter
Realtor
Accomplished real estate agent specializing in Calgary property sales. Provides expert market analysis, coordinates property showings, and manages transaction logistics with proven success in facilitating smooth sales processes for out-of-province clients.
Jason Doyle
Property Manager
Dedicated property management professional with strong tenant relations skills. Maintains high client satisfaction through prompt response times and personalized service approach that addresses both owner and tenant needs effectively.
Mac Gray
Property Manager
Detail-oriented property manager recognized for exceptional client communication and problem-solving abilities. Implements proactive maintenance strategies while maintaining thorough documentation of all property interactions and tenant communications.
Cecilia Mondaca
Property Manager
Efficient property management specialist with focus on streamlined rental processes. Combines professional demeanor with timely response protocols to ensure smooth tenant transitions and ongoing property management efficiency for owner satisfaction.
Questions
What services do property managers handle?
We manage tenant screening, lease administration, maintenance coordination, rent collection, and financial reporting while ensuring legal compliance for property owners.
How do you determine rental pricing?
Our rental rate recommendations combine market analysis, comparable property data, and property-specific features to optimize returns while maintaining competitive positioning.
What maintenance services are included?
We handle emergency repairs, routine maintenance, preventive care schedules, and contractor coordination for both residential and commercial properties.
How are property inspections conducted?
We perform move-in/move-out inspections, quarterly maintenance checks, and as-needed assessments while providing detailed documentation of property condition throughout the tenancy.
What reporting do owners receive?
Owners receive monthly financial statements, occupancy reports, maintenance logs, and annual performance summaries with detailed income/expense breakdowns.
How are tenant disputes resolved?
We mediate tenant conflicts through structured communication protocols and documented resolution processes while maintaining legal compliance with Alberta's tenancy regulations.
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Reviews (5)
Sharon DSouza
Jan 24, 2022
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We had the pleasure of dealing with Jolene Webb. She was amazing with getting us a new place within a day helping us with all the paperwork. She helped us from a tragic situation with a flood (burst pipe from above) in our older place. She helped us get an apartment overnight. When we had issues during the brutal cold and the home we rented had cold drafts coming in from everywhere, She and her husband came over at night and sealed the apartment as best they could. We really appreciate her hard work and dedication to her job. She went above and beyond in helping us get settled. I feel confident
Becki Hiebert
Jan 11, 2022
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I've been renting through Unison since October 2021and I am quite impressed. Whether I was inquiring about rentals, getting my lease documents in order, or experiencing problems in my unit, Mike C. has returned my emails and phone calls promptly and professionally. It is obvious to me that Mike takes pride in his work and the services that Unison provides.
Lunette Papp
Jan 10, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
Its been a year of changes! Jolene helped me navigate through selling the home I had been in for over 25 years. She understood how stressful this can be for any family. My home sold very quickly. Jolene helped me find a new home that better suited my needs and lifestyle. She is an outstanding Realtor with an eye for design and detail.
Its been a year of changes! Jolene helped me navigate through selling the home I had been in for over 25 years. She understood how stressful this can be for any family. My home sold very quickly. Jolene helped me find a new home that better suited my needs and lifestyle. She is an outstanding Realtor with an eye for design and detail.
Mat
Jan 03, 2022
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I have worked with Unison Reality for almost five years now, as they manage my rental property, and I have been very happy with the service. My property manager, Mike Conrad, has been great to work with, he is always on top of any issue that needs attending to at the rental property and he is quick to respond if I have any concerns. He always goes above and beyond to ensure top service for me and my tenant and I would highly recommend Mike and his team at Unison.
Caroline Leptich
Jan 02, 2022
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Jolene is simply the best! Being a senior I found it difficulty to navigate the rental process. She worked with my daughter to get me into my new rental quickly and I went from viewing to moved in in under a week. She was professional, responsive and thorough in responding to my questions - of which there were many. Definitely a great person to have looking out for your interests
