Business Details
22 Years
experience
Emergency
services
Your Trusted IT Solutions Partner in Richmond Hill
Since 2004, ITEK Solutions has established itself as a trusted advisor in IT services for small to medium-sized businesses across the Greater Toronto Area and Southern Ontario. Specializing in dental and medical IT support, we deliver tailored cybersecurity-focused solutions that minimize business downtime while safeguarding critical infrastructure and sensitive data. Our team of experts provides comprehensive services including cloud solutions, telecom infrastructure, and remote work systems, ensuring clients can focus on core operations with confidence. With over 17 years of experience and a proven track record of 2,040 completed projects, we combine technical expertise with strategic planning to future-proof IT investments. Our commitment to excellence is demonstrated through 24/7 support, service-level agreements, and a client-centric approach that prioritizes transparency and compliance.As industry leaders in digital transformation, we empower healthcare providers and government organizations with secure, scalable technology solutions. Our leadership team brings decades of combined experience in network systems and healthcare IT, ensuring every client receives personalized attention from seasoned professionals. Through continuous innovation and a focus on emerging technologies, we help businesses navigate complex IT challenges while maintaining operational efficiency. Our reputation as a trusted partner is built on consistent delivery of optimized, futuristic solutions that drive measurable ROI for clients.
Services
On-Demand IT
Outsourced IT
Security Solutions
Cloud Solutions
Telecom Solutions
Infrastructure Solutions
Remote Work Solutions
Details
- Year established: 2004
Highlights and features
- We offer 17 years of specialized IT experience in dental and healthcare sectors
- Our tailored cybersecurity solutions protect sensitive patient data and infrastructure
- We've successfully completed 2,040+ IT projects for SMEs
- 24/7 support with guaranteed response times for critical issues
- Our team includes certified IT professionals with healthcare industry expertise
What people say
Best Dental IT Support
Knowledgeable, responsive, professional
Provide great service
Prompt service calls
Excellent service
Services
Security Solutions
Our comprehensive security solutions protect businesses from evolving cyber threats through proactive threat management and compliance maintenance. We implement advanced protection systems that detect vulnerabilities, respond to risks efficiently, and safeguard sensitive data. With tailored security strategies, we help organizations maintain compliance while reducing operational complexity through proven methodologies.
Cloud Solutions
We deliver agile cloud solutions customized to business requirements, ensuring secure connectivity and scalability. Our experts help clients select optimal cloud platforms, implement seamless migrations, and manage ongoing operations. These future-ready solutions improve transparency while providing flexible infrastructure that adapts to changing business needs through strategic technology partnerships.
Infrastructure Solutions
Our infrastructure modernization services transform organizational IT systems through cloud-based optimization and resource leveraging. We simplify management processes while enhancing security and compliance features. These cost-effective solutions provide better visibility and scalability for businesses seeking to reduce complexity while maintaining operational efficiency across distributed environments.
On-Demand IT
This service provides access to specialized IT experts who complement existing internal teams. We offer flexible resource allocation for emerging technology needs, helping businesses maintain agility without permanent staffing commitments. Our subject-matter experts deliver targeted solutions for specific technology challenges across evolving digital landscapes.
Outsourced IT
Our outsourced IT services handle day-to-day technology operations through comprehensive management solutions. We maintain system health and prevent disruptions while clients focus on core business activities. This service includes strategic planning and implementation of service-level agreements to ensure consistent, reliable IT performance across various industry sectors.
People
Ann Chow
CEO & Shareholder
University of Toronto commerce graduate with 17 years of IT leadership experience. Founded ITEK Solutions to address dental IT gaps, growing it into a leading Canadian MSP. Advocate for women in technology and active community volunteer with expertise in healthcare IT operations.
Christian Doroja
CIO & COO
25-year IT veteran with healthcare industry specialization. Holds Network Systems Technician diploma from CDI College. Combines medical field understanding with technology expertise to develop cybersecurity solutions for healthcare providers while maintaining competitive martial arts achievements.
Questions
What industries do you specialize in?
We specialize in dental, healthcare, and government IT solutions with tailored services for each sector's unique requirements.
Do you offer 24/7 IT support?
Our standard support hours are 8am-8pm Monday-Friday and 9am-12pm Saturday, with emergency response available.
How do you handle cybersecurity threats?
We provide comprehensive security solutions including threat detection, vulnerability management, and compliance maintenance for proactive protection.
Can you help with cloud migration?
Yes, we offer complete cloud solutions from platform selection to implementation and ongoing management tailored to business needs.
What service areas do you cover?
We serve the Greater Toronto Area and Southern Ontario with scalable IT solutions for SMEs.
How do you ensure service quality?
Through service-level agreements, experienced professionals, and proven methodologies that guarantee on-time, on-budget project delivery.
