Crust Bakery

Business Details

13 Years

experience

Award-Winning Bakery in Downtown Victoria | Crust Bakery

Crust Bakery is an award-winning, female-owned and operated business dedicated to crafting exceptional French-inspired pastries, breads, and baked goods. Since our founding in 2013, we have combined traditional techniques with modern innovation to deliver high-quality products made from scratch daily. Our team, led by co-owners Crystal and Sherin, brings decades of culinary expertise and a passion for excellence. Sherin, a graduate of Le Cordon Bleu Pastry School, infuses her Indian heritage and advertising background into our creative offerings, while Crystal leverages her fine-dining experience from Australia to ensure consistency and customer satisfaction. We prioritize fresh, seasonal ingredients and local produce to create unique flavors that resonate with both residents and visitors.

Our commitment to quality extends to our catering services, mini-treats for events, and a curated cookbook sharing our most beloved recipes. With two locations in Downtown Victoria and online ordering, we strive to make our artisanal baked goods accessible to all. Our team of bakers, pastry chefs, and baristas works tirelessly seven days a week to maintain our reputation for excellence. We believe in fostering community through food, offering a vibrant space where creativity and craftsmanship meet. Our dedication to transparency, customer relationships, and work-life balance ensures a positive experience for both our patrons and staff.

Services

Pastries Custom Cakes Catering Coffee Cookbook

Details

Year established: 2013

Highlights and features

We are female-owned with over 20 years of combined culinary experience.
Our team uses fresh, seasonal ingredients and local produce daily.
We offer custom catering packages for events with 48-hour notice.
Our cookbook shares professional recipes for home bakers of all skill levels.
We maintain consistent quality through trained baristas and skilled pastry chefs.

Website

Update Listing

Services

Custom Cakes

We create custom cakes in 7-inch and 9-inch sizes with seasonal flavors and decorative icing. Our chocolate message plaques add personalized touches for special occasions. Cakes require 48-hour notice and pickup from our Fort Street location. Our team ensures consistent quality through professional baking techniques.

Catering

Our catering packages feature mini tarts, pastries, and savory snacks for weddings, office events, and private functions. Orders require 48-hour notice and can be delivered within 10km of our bakery. We offer customizable options to accommodate dietary preferences and event themes.

Coffee

We serve fresh Caffe Umbria espresso daily, brewed by trained baristas. Our coffee selection complements our baked goods perfectly. Both locations maintain consistent quality through standardized brewing methods and premium bean sourcing.

Cookbook

Our debut cookbook contains over 85 bakery-quality recipes for home bakers. It includes detailed instructions for popular items like sourdough bread, tarts, and cookies. The book features troubleshooting tips from our founding chef and showcases both classic and innovative baking techniques.

Online Ordering

We offer 24/7 online ordering for pickup at our Fort Street location. The system handles cake bookings, catering packages, and retail product sales. Orders require advance notice for preparation, with real-time availability updates based on our baking capacity.

People

Sherin

Co-Owner

Sherin transitioned from advertising to culinary arts after attending Le Cordon Bleu in Bangkok. She joined Crust 9 years ago and became co-owner, combining her creativity with baking expertise to develop unique menu items.

Crystal

Co-Owner

Crystal founded Crust after managing fine-dining restaurants in Australia. She focuses on quality control and local ingredient sourcing, balancing business operations with family life since returning to Canada in 2013.

Questions

What are Crust Bakery's operating hours?

We're open daily from 8:00 AM to 4:00 PM at our Fort Street location and 8:30 AM to 4:30 PM at Uptown Mall.

Do you offer delivery services?

Yes, we deliver within 10km of our Fort Street bakery for catering orders and select products through our online store.

How do I order a custom cake?

Custom cakes require 48-hour notice through our online store. Pickups are available at our Fort Street location after 12:00 PM.

Are there gluten-free options available?

While we don't have dedicated gluten-free facilities, we offer naturally gluten-free items like our Pavlova and certain pastries.

Can I purchase the Crust Cookbook locally?

Our cookbook is available through local retailers like Indigo in Canada and Amazon in the US, or directly through our website.

Reviews (5)

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Brent S.

Dec 13, 2021 Report

While waiting outside if the store I heard male staff talking about that morning finding expired ingredients saying "from November and it should have been flushed down the toilet". When I entered the store one of the female staff was so rude to me that I left. I will not be returning and suggest you do not either.

Alexandra L.

Dec 04, 2021 Report

PRETTY GOOD. Some set backs as stated below

Ordered:

Mushroom quiche: good balance between mushroom and cheese. Easy to eat. Good crust. Apple danish and sour cherry danish: good crust. Probably better warm. Nice sweet taste, not overly sweet
-wished the apple one had more fruit

Cruffin: too much chocolate frosting, hard crust, better warmed.

BeanSidhe

Dec 02, 2021 Report

Amazing food and friendly staff. We were originally planning to go somewhere else, but the bistro looked so inviting that we gave it a try. The food (I had the lampuki pie) was absolutely delicious and serving sizes were huge. Our waiter was exceptionally nice and helpful, and service was very fast. It was a little bit loud on the terrace (which of course isn't the restaurant's fault), so I'd recommend dining inside for a more relaxed experience.

M. Sun

Dec 02, 2021 Report

Tried different breakfast this week here. Really delicious. My fav is the full English breakfast. Atmosphere is also great with nice sunshine. I would rate this restaurant 4.5 star. I would deduct only 0.5 star for their frequent ordering mistakes. It seems they need to have a better ordering system. Anyway, great food, friendly stuff, worth to go

Christiane Schabarum

Nov 19, 2021 Report

Great Brunch, the poached eggs were on point, the caramelised Banana on the Waffles was amazing. Staff was very friendly. Great selection of infused Gins & Cocktails.