Business Details
14 Years
experience
Your Trusted Bike Shop in Downtown Nanaimo
Hub City Cycles has been a cornerstone of downtown Nanaimo since 2012, dedicated to fostering a vibrant cycling culture through accessible repair services, education, and community engagement. As a non-profit co-operative, we prioritize sustainable practices by promoting reused and recycled bicycle materials while offering comprehensive services including repairs, rentals, parts sales, and hands-on workshops. Our team combines technical expertise with a passion for cycling advocacy, ensuring riders of all levels receive reliable support tailored to their needs.With recent investments in specialized equipment like electric bike repair stands, we continue evolving to meet the demands of modern cyclists. Our commitment to affordability, safety, and environmental responsibility makes us a trusted partner for individuals and the broader Nanaimo community.
Services
Bike Repair
Bike Rentals
Parts Sales
Repair Workshops
Tool Access
Details
- Year established: 2012
Highlights and features
- We offer 24/7 repair options for urgent bike needs.
- Our community-focused co-op prioritizes sustainable practices.
- Affordable new and used parts available for all budgets.
- We utilize specialized electric bike repair stands for modern needs.
- Hands-on repair workshops build self-sufficiency for cyclists.
Services
Bike Repair
We provide comprehensive bike repair services for all styles and brands, from quick fixes like flat tires to complete overhauls. Our experienced mechanics handle adjustments, part replacements, and safety checks to ensure optimal performance. Customers can choose in-shop assistance or self-service tool access with expert guidance available.
Bike Rentals
Our modern fleet includes hybrid and electric bikes available for daily rentals with included safety gear. Located near major transit points, we offer flexible 24-hour rental periods and competitive rates. Reservations can be made online or in-person with flexible cancellation policies for advance bookings.
Repair Workshops
Hands-on educational programs teach bike maintenance skills for all experience levels. The 4-hour ABCs course covers basics like tire inflation and brake adjustments, while the 30-hour advanced program trains aspiring mechanics in complex repairs and component overhauls. Custom group sessions are also available.
Parts Sales
We stock a wide selection of new and used bike parts at competitive prices, including hard-to-find components. Our inventory includes tires, chains, derailleurs, and safety equipment. If an item isn't in stock, we can typically order it or suggest alternative solutions from our extensive parts collection.
Tool Access
Co-op members gain access to professional repair tools and workspace for self-guided maintenance. Hourly, monthly, or annual usage fees include access to stands, tools, and verbal assistance from experienced mechanics. This service promotes self-sufficiency while providing expert support when needed.
Questions
What repair services do you offer?
We handle all repairs from flat tires to complete overhauls. Services include tune-ups, brake adjustments, gear calibration, and part replacements for all bike types.
Do you rent electric bikes?
Yes, we offer electric bike rentals at $100/day or $80/day for multi-day bookings. Rentals include safety gear and are available near major transit points.
Are repair workshops available for beginners?
Our ABCs Basic Bike Repair Course teaches essential maintenance skills in a 4-hour session. No prior experience is required to learn tire changes, brake adjustments, and chain care.
Can I use your tools without professional help?
Co-op members can access tools independently, but we recommend consulting our mechanics for complex repairs. Verbal guidance and technique demonstrations are always available.
What parts do you stock?
We carry new and used parts including tires, chains, derailleurs, and safety equipment. If we don't have an item in stock, we can usually order it or suggest alternatives.
Reviews (6)
Nina Karpoff
Aug 03, 2021
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Went to get a tube for my mom's bike. I asked the guy for a 29" mtb tube. He had an attitude that didn't make the experience pleasant. I Interpretted the exchange to mean that he felt I was an Inconvenience and that he was irritated by my question around how to size a tube. Eventually another staff member intervened, answered the question, we bought the tube and left. I held by tongue but there is an attitude issue there that isn't worth your energy. Just go elsewhere and save your energy for a shop worth your time and money.
Daniel Wyatt
Mar 27, 2021
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Thought these guys were looking out, but I was wrong. Spent a couple hundred bucks on work. Paid rush service, they expect me to wait a WEEK just to bleed the brakes that they didn't do right when it was there. Complete scam.
Matthew Podetz
Dec 16, 2020
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Hello, I just went down to Hub City Cycles to get a bicycle seat. Was direct to everything I needed. Side note: Please don't be ignorant like me and not read the clearly mark sign about Covid procedures. I'm sure my ignorance was unsettling and rude. They were very kind. Thank you again.
Eugene Wong
Nov 27, 2020
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This is the place to go if you can't throw more than a thousand but still want a decent bike. I visited 5 other bike shops in Nanaimo and this is the best value! (Well, coz they deal with more 2nd hand bikes and focus on maintaining yours, instead of pushing a 2grand bike on you)
The bike they sold me was even lighter than a carbon bike. They're also really supportive of beginners, and if u dont have the money, they'll even lend u tools and teach you how to fix your bike
The bike they sold me was even lighter than a carbon bike. They're also really supportive of beginners, and if u dont have the money, they'll even lend u tools and teach you how to fix your bike
Mr. Smooth Sailing
Aug 20, 2020
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Want to thank Ted for helping me get my bike fixed under bad circumstances and short notice. He went the extra mile getting the job done quickly and went far above what most service shops would do to make a customer happy (and their rates are reasonable too). Definitely recommend, and thanks again...
Alexandra Bedard
Oct 28, 2019
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Awesome shop; knowledgeable people and good vibes! Spent about a month buying then modifying my ideal bike (for much cheaper than buying elsewhere), the guys were great about listening to my garbled bike speak and understanding what I was going for. Shout out to Nico for being on point, I really appreciate your patience and persistence!
