Pacific Rim Bicycle

Business Details

Your Trusted Bike Shop in Nanaimo

At Pacific Rim Bicycle, our passion for cycling drives us to deliver exceptional service to every customer. Located in Nanaimo, British Columbia, we pride ourselves on offering a comprehensive selection of bicycles and accessories from renowned brands like GT, Raleigh, and Surly. Our team, led by store manager Tristan VanEijk, is dedicated to meeting the needs of cyclists at every skill level, from beginners to professionals. Whether you're seeking expert advice on bike selection, require maintenance services, or need specialized gear for mountain or road cycling, our knowledgeable staff ensures a personalized experience.

We stand by our commitment to transparency, with competitive pricing and no hidden fees, requiring pre-approval for any unexpected costs. Our post-purchase support includes a complimentary tune-up within three months of purchase and a 20% discount on upgrades and accessories during the first 30 days. With a reputation built on reliability and customer satisfaction, we strive to be your trusted partner in all cycling endeavors.

Services

Bike Sales Bike Repairs Tune-Ups Accessories Expert Advice

Highlights and features

We offer competitive pricing with no surprise bills.
Our post-purchase tune-up ensures optimal bike performance.
We carry products from leading brands like GT and Surly.
Our team provides personalized service for all cycling needs.
We prioritize transparency and customer satisfaction.

What people say

Fast, friendly service Best bike shop Great customer service Good people good service Highly recommend

Website

Update Listing

Services

Bike Sales

We offer a wide range of bicycles for all skill levels, including mountain, road, and hybrid models from trusted brands like GT, Raleigh, and Surly. Our inventory caters to both casual riders and competitive cyclists, ensuring you find the perfect bike for your needs. Expert guidance is available to help you select the ideal model based on your riding style and preferences.

Tune-Ups

Our professional tune-up services keep your bike in peak condition. Options include basic adjustments for hardtails and hybrids, specialized care for full-suspension and electric bikes, and deluxe packages for comprehensive maintenance. Each service ensures optimal performance and longevity of your bicycle's components. We recommend a free post-purchase tune-up within three months of purchase.

Repairs

From minor fixes to complex repairs, our technicians handle all bicycle issues with expertise. We service brakes, gears, wheels, and electronic components, using genuine parts for reliable results. Emergency repairs are prioritized to minimize downtime for riders. Our team provides transparent estimates before beginning any work.

Accessories

We stock essential cycling accessories including helmets, lights, locks, and protective gear from trusted manufacturers. Our selection features items like the Bugle Horn Bicycle Bell and Endura waterproof jackets for safety and comfort. Customers receive a 20% discount on accessories within 30 days of bike purchase. Expert staff assist in selecting the right gear for your riding conditions.

People

Tristan VanEijk

Store Manager

Tristan VanEijk leads Pacific Rim Bicycle's team with extensive cycling industry experience. He ensures personalized service for all customers, from beginners to professional racers. His expertise in bike maintenance and product knowledge helps clients make informed decisions. Tristan's commitment to customer satisfaction drives the shop's reputation for reliability and quality service.

Questions

What services do you offer?

We provide bike sales, repairs, tune-ups, and accessories. Our technicians handle all maintenance needs, from basic adjustments to complex repairs for various bike types.

Do you offer post-purchase support?

Yes! We include a free tune-up within three months of purchase and a 20% discount on upgrades and accessories for the first 30 days.

What bike brands do you carry?

We stock GT, Raleigh, Surly, Brodie, and many other reputable brands. Our inventory includes mountain, road, hybrid, and BMX bikes for all skill levels.

Are there seasonal store hours?

Our winter hours are Tuesday-Saturday 9:30 AM-5:00 PM. Summer hours extend closing time to 5:30 PM. The store closes December 25th-January 19th annually.

Reviews (5)

Write a Review

Dustin Barden

Oct 02, 2021 Report

WOW! I could not be more impressed with this Shop. This service was ABOVE AND BEYOND. Suffice to say i will be going there exclusivley whenever in Nanaimo.
-I got a flat tire heading out of nanaimo with a bike trailer. i unfortunatley was out of all spares/tubes and intened on making it back to Victoria after a long trip. I phoned around hoping there was a mobile service, and was declined by everyone EXCEPT Pacific Rim. They dont have a mobile service, but Tristan one of the Bike Techs there offered to drive to me after his shift with all the parts required to do a tubless tire service. He arrived

Brooke L.

Sep 03, 2021 Report

Got my bike in for a quick overnight repair and felt the service was awesome! And that the technician laid all the necessary info out plain and simple. Thank you! Will come thru again if I am in Nanaimo needing my bike serviced.

Melissa Kristiansen

Aug 28, 2021 Report

Thank you Tristan and the crew at PRB for your fast, friendly, and thorough service. I'm never disappointed with bike shops but this experience, by far, exceeded my expectations.

Solomon

Aug 26, 2021 Report

Ive came here with multiple bike problems, and each time Pacific Rim Bicycles has had everything under control and fixed VERY quickly! The staff and service is awesome! Pacific Rim has a great selection of parts and tools too!

Chase Tschritter

Aug 22, 2021 Report

Loved it they were amazing and kind, they trued my wheel in no time flat before I could even replace the tube. Gave me the confidence to hit some bigger jumps and they have some amazing prices. Great friendly people couldn't recommend them enough