Business Details
30 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Southern Ontario
Priority Mechanical has been a trusted name in heating, cooling, and plumbing solutions since 1996. Founded on the principle that a good name is desired above all riches, our family-owned business combines decades of hands-on experience with a commitment to customer satisfaction. Our team of 100+ professionals serves southern Ontario with 60+ service vehicles, offering everything from furnace installations to emergency repairs. We pride ourselves on maintaining small-town values while delivering industry-leading expertise, including partnerships with top brands like Daikin, Trane, and Honeywell.Our community involvement, including donations to the Cambridge Memorial Hospital Foundation, reflects our dedication to both local needs and broader societal impact. With 24/7 emergency availability and financing options, we ensure accessible, reliable service for residential and commercial clients alike.
Services
HVAC Installation
Plumbing Services
Emergency HVAC Repair
Furnace Replacement
Heat Pump Maintenance
Ductless Mini-Split Installation
Indoor Air Quality
Boiler Services
Water Heater Installation
Commercial HVAC
Details
- Year established: 1996
Highlights and features
- We are locally owned and operated
- We are fully licensed and insured
- We offer financing options
- We provide 24/7 emergency services
- We partner with leading industry brands
What people say
Exceeds expectations
Professional and knowledgeable
Smooth and professional
Efficient and clean
Fair quote
Services
HVAC Installation
Our HVAC installation services cover complete system replacements and new builds. We specialize in high-efficiency furnaces, heat pumps, and ductless systems from trusted brands like Daikin and Trane. Our certified technicians ensure proper sizing and installation for optimal performance and energy savings. Every installation includes comprehensive system testing and customer education on operation and maintenance.
Plumbing Services
We provide full-service plumbing solutions including water heater installations, boiler maintenance, and emergency leak repairs. Our services cover both residential and commercial properties with a focus on tankless systems and traditional water heaters. Our technicians use advanced diagnostic tools to identify issues and implement lasting solutions while minimizing property disruption.
Emergency HVAC Repair
Available 24/7 for urgent HVAC issues, our emergency repair service addresses system failures and urgent maintenance needs. Our rapid response team carries common replacement parts and uses diagnostic equipment to quickly resolve issues. We prioritize safety and efficiency while restoring comfort to homes and businesses during critical temperature conditions.
Ductless Mini-Split Installation
Specializing in ductless heating and cooling solutions, we install energy-efficient mini-split systems for additions, basements, and homes without existing ductwork. Our installations include proper sizing, refrigerant line routing, and smart thermostat integration. We offer single-zone and multi-zone systems with features like inverter technology for consistent temperature control and energy savings.
Furnace Replacement
Our furnace replacement service includes comprehensive system evaluation and selection of high-efficiency models from leading manufacturers. We handle complete removal of old units and proper disposal, followed by precision installation of new systems. Our process includes ductwork inspection, thermostat upgrades, and performance testing to ensure maximum efficiency and indoor air quality improvements.
People
Peter Knoop
Owner
With over 25 years in the HVAC industry, Peter transitioned from plumbing apprenticeship to licensed gas technician before acquiring Priority Mechanical in 2006. His hands-on experience drives our technical excellence and customer-first approach.
Wendy Knoop
Owner
Bringing strong work ethic from dairy farming background, Wendy co-owns Priority Mechanical with Peter. She oversees operations and workforce management, ensuring our team maintains the founding values of integrity and customer satisfaction.
Questions
What areas do you service?
We serve Kitchener, Waterloo, Ayr, Brantford, Guelph, and surrounding areas in southern Ontario with 60+ service vehicles.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair services for urgent heating and cooling issues.
Are financing options available?
Yes, we offer financing through Finance It for furnace, air conditioner, and HVAC system replacements.
What brands do you work with?
We partner with leading brands including Daikin, Trane, Honeywell, Bradford White, and Navien for quality HVAC and plumbing solutions.
How can I schedule service?
Call us at 519-632-7116, use our online booking system, or text for immediate assistance with service scheduling.
Do you offer maintenance plans?
Yes, we provide comprehensive maintenance plans for HVAC systems and plumbing to ensure optimal performance and longevity.
Reviews (6)
Wil Smith
Jan 08, 2022
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From Steve in the sales department to Tyler and Deep that did an exceptional install of a new water heater and serviced my fireplace. Explained everything and went the extra mile with the little stuff. I am always happy with Priority. They were the first call I make every time. They have done my A/C, furnace and water heater in a retro fit. And have previously done all the HVAC at a new build some years ago. Dont hesitate to call on Priority. Price is fair, service is fantastic and they get the job done in great time. Never disappointed with the service. Thanks again.
Angela McLinden
Dec 19, 2021
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I was beyond impressed by Priority Air. They are extremely professional, skilled, reliable, and courteous. They were very responsive by email and phone when setting up the initial appointment and the install. Their staff went above and beyond in helping to determine what I would need to address a humidity issue in my home. They found a way to install an air exchanger despite very tight spaces in my furnace room, and they found a way to install the outdoor vent out of sight of the front of my house as I had requested. When I let them know that I was stuck with a whole home air purifier that a previous
Mena Hanna
Oct 28, 2021
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I needed my AC unit moved from one side of the house to the other as I was getting a walkway put in. Scott came in to quote me and he was very professional, prompt and really eager to help. They were able to do this for me 2 days after they came in to quote the job and when Liam and Andrew came to move it they knew exactly what they were doing. They got it done efficiently and most importantly they did it without any damage to the property or the unit itself. I highly recommend these guys.
Christian Munoz
Oct 18, 2021
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From start to finish Travis and his team went beyond what I was expecting when getting my water heater and furnace installed. They were meticulous in their approach and left my home cleaner than when they arrived. High quality professional service and still made time to review what was completed and proper maintenance procedures. Thank you so much!
David Mccarron
Oct 13, 2021
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The new furnace journey started with an inquiry about a new Trane furnace, Kelly at the office pointed us in the right direction and answered our early questions. She even went out of her way to help with queries about our current furnace. Steve called right away and was at our home the next day. He reviewed our options and presented choices. I found Steve to be very knowledgeable and provided us facts to make an informed decision. The quote was sent the next day as promised. The 2 gentleman that installed the furnace were polite and very professional. Tyler and Andrew were very detail oriented
Monica Emerge
May 12, 2021
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This is so COOL. After decades of hot water radiators throughout the house and a boiler in the basement - Priority Mechanical provided a whole new heating solution during our home reno (a year or more ago). Today,they installed an all new central air conditioning system. 15 minutes is all it took to start to feel the cool of our new Trane throughout the house. Thank you Tyler and Andrew, you're the best...friendly, courteous and very knowledgeable. All our questions were answered throughout the installation. During the pandemic there have not been many people in our home, no worries though,
