Business Details
23 Years
experience
Emergency
services
24/7 Calgary Plumbing & Drain Solutions
Since 2003, Pronto has established itself as Calgary's premier provider of comprehensive plumbing and drain solutions. Our team of certified technicians combines decades of collective experience with cutting-edge technology to deliver reliable services across residential, commercial, and industrial sectors. Specializing in emergency response, we maintain a fleet of fully equipped service vehicles ready to address urgent issues like frozen pipes, sewer backups, and sump pump failures at any hour.Our expertise extends to specialized services including grease trap replacement, hot water jetting, and drain camera inspections, ensuring we address both immediate problems and long-term system health. With a proven track record of resolving complex plumbing challenges and maintaining transparent communication throughout the process, we've earned the trust of both individual homeowners and major commercial clients across Alberta.
Services
Drain Cleaning
Pipe Repair
Grease Trap Replacement
Sewer Line Repair
Sump Pump Repair
Frozen Pipe Thawing
Hot Water Jetting
Septic Tank Maintenance
Drain Camera Inspection
Commercial Plumbing
Details
- Year established: 2003
Highlights and features
- We provide 24/7 emergency plumbing services with guaranteed same-day response
- Our technicians use specialized equipment like hot water jetters and drain cameras
- Proven expertise in commercial kitchen grease trap maintenance and replacement
- Certified professionals with 20+ years combined experience in complex pipe systems
- Transparent pricing with upfront cost estimates before any work begins
What people say
Professionalism
Punctuality
Expertise
Responsive
Affordable pricing
Services
Drain Cleaning
Our advanced drain cleaning services utilize high-pressure water jetting and mechanical augers to remove blockages in residential and commercial plumbing systems. We specialize in eliminating grease buildup in restaurant kitchens and restoring flow in sewer mains. Our technicians identify root causes through camera inspections before performing targeted cleaning operations that prevent recurring issues.
Pipe Repair
From minor leaks to complete pipe replacement, our certified plumbers handle all pipe repair needs using modern trenchless technology when possible. We work with various pipe materials including PVC, copper, and cast iron, offering both emergency repairs and scheduled maintenance. Our solutions include pipe relining and replacement for long-term system integrity.
Grease Trap Replacement
We provide comprehensive grease management solutions for commercial kitchens, including trap installation, cleaning, and replacement. Our technicians ensure compliance with municipal regulations through proper waste disposal and system maintenance. We use specialized equipment to handle large-volume grease traps in restaurants and food processing facilities.
Sump Pump Repair
Our sump pump services cover installation, maintenance, and emergency repair for residential and commercial properties. We diagnose electrical issues, replace faulty components, and optimize pump performance to prevent water damage. Our team works with both pedestal and submersible pump models, ensuring reliable operation during heavy rainfall.
Sewer Line Inspection
Using state-of-the-art camera equipment, we conduct thorough inspections of sewer lines to identify cracks, blockages, and root intrusion. Our real-time video diagnostics help pinpoint issues in underground pipes without destructive excavation. This technology enables precise repair planning and preventive maintenance scheduling for property owners.
Questions
What plumbing services do you offer for residential properties?
We handle all residential plumbing needs including drain cleaning, pipe repairs, sump pump service, and emergency leak response for Calgary homeowners.
Do you provide 24/7 emergency plumbing services?
Yes, our team is available 24 hours a day, 7 days a week for urgent plumbing issues like burst pipes, sewer backups, and frozen water lines.
How do you handle commercial plumbing emergencies?
We specialize in commercial plumbing with dedicated equipment for large-scale systems, including grease trap maintenance, sewer jetting, and industrial drain clearing.
What makes your drain cleaning service different?
Our combination of high-pressure jetting, mechanical augers, and camera inspections ensures complete blockage removal and identifies underlying system issues.
Can you service both new and older plumbing systems?
Our technicians work with all system types, from modern PVC installations to older cast iron piping, providing appropriate repair and maintenance solutions.
Videos
Reviews (5)
Mil B.
Jan 21, 2022
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They have reviews in google that must all be employees and families, cmon!! do anyone believe that a company 19 years in service has only 21 reviews in google .
Well!! let me give you an honest review from a real customer...... Please hire your 17 year old before you hire this company, they are not in time, the owner is a guy with a lot of anger and hate towards women and to add some excitement to that!! he blackmails and threatens customers. A picture says a thousand words, so you can read about the great customer service that you will get :))))
I have posted the pictures of the conversations
Well!! let me give you an honest review from a real customer...... Please hire your 17 year old before you hire this company, they are not in time, the owner is a guy with a lot of anger and hate towards women and to add some excitement to that!! he blackmails and threatens customers. A picture says a thousand words, so you can read about the great customer service that you will get :))))
I have posted the pictures of the conversations
Larry Sawatzky
Apr 27, 2021
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I used their services and the owner contacted me the next day. Here are copies of the chat:
Good morning Larry, this is John with Pronto.
Was Ken up to your expectations last night clearing the sewer emergency? Hi John, first I wanted to apologize for calling you multiple times last night. It wasn't my intention to be annoying but was just handling my tenants interests as well.
Ken was awesome!
For someone to come out on overtime after being woken up he was a delight to deal with. Excellent attitude I must say. He says he will be returning later today to finish the repair and I'm sure he'll
Good morning Larry, this is John with Pronto.
Was Ken up to your expectations last night clearing the sewer emergency? Hi John, first I wanted to apologize for calling you multiple times last night. It wasn't my intention to be annoying but was just handling my tenants interests as well.
Ken was awesome!
For someone to come out on overtime after being woken up he was a delight to deal with. Excellent attitude I must say. He says he will be returning later today to finish the repair and I'm sure he'll
Rene Bretzer
Feb 01, 2021
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The guys know their stuff. Always friendly and professional. Have used them for years at seniors residence in town and have always been happy with the service. Can handle pretty much any drainage or sewer/waste problem you can think of.
Linda B.
May 26, 2020
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Lower bath backup. Paid Pronto $483.00 to camera and clear tree roots. Was told by tech that it should be good for a year or two. That was on March 20th. May 26...same issue happened again. I called them back. The owner is a very rude, obnoxious woman. She told me that drains were not cars and they would not offer any warranty, nor would they give me any kind of a discount to go back and clear what they obviously missed the first time. I tried to reason with her, but, she started yelling over my voice. I told her I found her to be very rude for someone dealing with the public. She told me I was
Marlene Lannigan
Oct 11, 2017
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Weve had the displeasure of dealing with multiple sewer issues over the last two years thanks to our kids. Weve reached out to 4 different plumbing companies to get things fixed as they happened. Pronto was by far the best one. The came to our house really fast, were reasonably priced, solved things quickly and explained to us what is happening with our line and how to prevent future issues. Highly recommend.
