Business Details
Emergency
services
Trusted Optometrist in Chilliwack, BC
As the founder of this practice, I prioritize personalized, patient-centered eye care while maintaining a retail-free environment to eliminate sales pressure. With extensive experience in primary care optometry, I specialize in comprehensive eye exams, contact lens fittings, and red eye treatment. My practice emphasizes thorough assessments using modern techniques, including intraocular pressure testing, glaucoma screening, and diabetic retinopathy evaluations. We accommodate patients of all ages, offering no-charge eye exams for children with BC Care Cards. Our commitment to accessibility includes direct billing to major extended health plans and flexible appointment scheduling through online booking or phone coordination.By focusing exclusively on clinical services, we ensure unbiased recommendations tailored to individual vision needs. Our practice maintains strict compliance with medical standards while fostering a welcoming atmosphere where patients feel heard and valued. We actively stay updated on advancements in optometric care, including multifocal contact lens technology, to provide cutting-edge solutions. Transparency in pricing and treatment options remains a core principle, supported by clear communication about exam processes and insurance coverage. This approach has built lasting trust with our Chilliwack community through consistent, ethical care delivery.
Services
Contact Lens Fittings
Eye Exams
Red Eye Treatment
Vision Assessments
Glaucoma Screening
Highlights and features
- We provide personalized eye exams without retail sales pressure
- Our practice offers competitive contact lens fitting pricing
- We accept direct billing from major extended health plans
- We specialize in multifocal contact lens technology
- We maintain strict clinical standards for patient safety
What people say
Very thorough
Very friendly
No rush
Personalized service
Competitive pricing
Services
Contact Lens Fittings
We specialize in soft contact lens fittings and prescription renewals. Our practice helps patients find comfortable lens options, including modern bifocal and multifocal designs. We assess eye health annually to ensure safe contact lens wear while offering competitive pricing and personalized adjustments for optimal vision correction.
Eye Exams
Comprehensive eye exams conducted by a licensed optometrist evaluate vision status and eye health. Adults should schedule exams every two years, while children and seniors require annual checkups. Our assessments include intraocular pressure testing, color vision evaluation, and screening for glaucoma, cataracts, and macular degeneration.
Red Eye Treatment
Dr. Dougans provides treatment for red eyes and minor ocular injuries. Most visits qualify for government medical plan coverage. We prescribe topical antibiotics and allergy drops while referring major trauma cases to emergency departments. This service ensures timely care for common eye irritations and infections.
People
Dr. Angie Dougans
Doctor of Optometry
Dr. Dougans specializes in primary care optometry with a focus on personalized eye exams and contact lens fittings. She maintains clinical excellence while prioritizing patient comfort over retail sales. Her practice philosophy emphasizes thorough assessments and transparent care recommendations.
Questions
Do you sell glasses at your practice?
No, we focus exclusively on clinical eye care services to avoid sales pressure during exams.
Can you bill my extended health plan directly?
Yes, we offer direct billing to most extended health providers including BlueCross and Manulife.
How often should I get an eye exam?
Adults need exams every 2 years, children and seniors require annual checkups for optimal eye health.
Do you treat eye emergencies?
We handle red eyes and minor injuries with topical treatments, but refer major trauma to emergency rooms.
Are children's eye exams free?
Yes, with a BC Care Card, we provide no-charge eye exams for children.
Can I book appointments online?
Yes, our online system works well, though phone booking is better for multiple appointments.
Reviews (4)
Connie Smeaton
May 21, 2021
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Overall, I had a very good experience at this clinic. The receptionist was personable and professional, and I liked the convenience of the online appointment booking system. Dr. Dougans is the first optometrist in a very long time who was able to provide me with a correct and accurate prescription.
Melissa Graham
Apr 02, 2021
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Dr. Dougans is professional and knowledgeable. She is friendly and caring. For the first time in my life I look forward to visiting the eye doctor! Thanks Dr. Dougans!
Coffee & Cats
Jul 14, 2019
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Wonderful Optometrist. Explains what she's doing and why. Also explains the results of the exam. She took the time to get to know me and genuinely cares about her patients.
Abby is the MOA and she is amazing. Super helpful, able to make magic when shceduling appointments, and and one of the friendliest MOA'S I've ever met.
Abby is the MOA and she is amazing. Super helpful, able to make magic when shceduling appointments, and and one of the friendliest MOA'S I've ever met.
Maegan Byerley Meg
Jan 02, 2018
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I am disapointed! Whoever I talked to on the phone the other day. So I called made an appointment & accidentally missed it. When I called back to rebook the appointment I heard the most.. The lady said "Well just bring in your native card etc with you.." I interupted and said "What makes you think I am native?" She said something about MSP. I was pissed and still am. Honestly I will not be going to a place that judges people so quickly and over the phone like that!!!
