Business Details
19 Years
experience
Trusted Electronics Repair & IT Services in Calgary
Established in 2007, we are a trusted computer store and IT service provider located in Calgary's Central Landmark Mall. Our certified technicians hold A+ and Microsoft Certified Professional credentials, ensuring all services are performed to the highest standards. We specialize in computer repair for PCs and Macs, virus removal, system installations, data recovery, and networking solutions. Our business serves both residential and commercial clients, offering new and refurbished computers, parts, and accessories sourced through major Canadian distributors. With a focus on quality and competitive pricing, we provide tailored technology solutions to meet diverse customer needs.Our owner, Jason Zhang, brings expertise from his Computer Science degree and years of hands-on experience in the industry. We maintain transparency in operations, offering professional consultations and reliable support for all technology requirements. Our commitment to customer satisfaction drives us to deliver efficient, secure, and cost-effective services. Through partnerships with authorized suppliers, we ensure product authenticity and warranty coverage. Whether addressing urgent repairs or implementing business IT infrastructure, we prioritize technical excellence and personalized service.
Services
Computer Repair
IT Support
Virus Removal
Data Recovery
Networking
Website Design
Custom Builds
OS Installation
Computer Tune-Ups
Details
- Year established: 2007
Highlights and features
- Certified technicians with A+ and Microsoft certifications
- Specialize in both PC and Mac computer repairs
- Offer custom computer builds and data recovery services
- Maintain partnerships with authorized electronic suppliers
- Provide business IT support solutions tailored to organizational needs
Associations and certifications
- CompTIA A+
- Microsoft Certified Professional
Services
Computer Repair
We provide comprehensive repair services for both PC and Mac computers. Our certified technicians diagnose and fix hardware failures, software issues, and performance problems. With A+ and Microsoft certifications, we ensure reliable repairs using quality components while maintaining data integrity throughout the process.
IT Support
Our business IT support covers network setup, server maintenance, and cybersecurity solutions. We implement secure infrastructure for organizations while providing ongoing technical assistance. Certified professionals deliver tailored solutions to maintain operational efficiency and protect business data assets through proactive maintenance strategies.
Data Recovery
Specializing in data recovery from damaged storage devices, we employ advanced techniques to retrieve lost files. Our technicians handle hard drive failures, accidental deletions, and system crashes. Using cleanroom facilities when necessary, we maximize recovery success rates while maintaining strict confidentiality for sensitive information recovery operations.
Virus Removal
We offer complete virus and malware removal services for infected systems. Our certified technicians use industry-leading tools to eliminate threats while securing systems against future attacks. The process includes comprehensive system scans, malicious code removal, and security reinforcement to protect both personal and business computing environments.
Custom Builds
Our custom computer building service creates tailored systems matching specific performance requirements. We select compatible components optimized for gaming, business, or specialized applications. The service includes full system testing, OS installation, and driver configuration to ensure optimal functionality for both personal and professional use cases.
People
Jason Zhang
Owner
Jason Zhang, owner of Primary Computer, holds a Computer Science degree and multiple certifications including CompTIA A+ and Microsoft Certified Professional. With over 15 years in IT, he specializes in system diagnostics and network infrastructure while managing store operations.
Questions
What computer repair services do you offer?
We repair both PC and Mac computers, handling hardware failures, software issues, virus removal, data recovery, and system upgrades with certified technicians.
Are your technicians certified?
Yes, our team holds CompTIA A+ and Microsoft Certified Professional credentials, ensuring professional service standards for all technology solutions.
Can you order products not in stock?
Yes, we can special order components or systems through our distributor network to meet specific customer requirements not available in current inventory.
What are your business hours?
We operate Monday through Saturday from 12:00 PM to 4:00 PM. The store is closed on Sundays and statutory holidays.
Do you provide business IT support?
Yes, we offer network setup, server maintenance, cybersecurity solutions, and ongoing technical support for businesses with customized service options.
Reviews (3)
Xiaolei Xia
Jun 11, 2019
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Super good!!! High efficiency. I accidentally poured the water into my laptop, I was so worried because all my study materials are in my computer. He fixed everything quickly and it was a great job. I really appreciated it! Thanks again.
S. F.
Oct 11, 2018
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Great place to buy computers and parts from. Picked up a Lenovo E520 for my grandfather here as well as a 480 gigabyte SSD drive and it was in excellent shape. he is quite happy with the end result!
Ken Franks
Jun 26, 2014
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Great guy, always helpful, very competitive pricing. I have used this company for quite a few years - always a good experience.
