Business Details
Your Trusted Medical Clinic in Vernon
At Three Lakes Medical Clinic, we prioritize patient health through comprehensive primary care services. Our practice offers in-office and telephone consultations tailored to individual needs, with a focus on efficient scheduling and clear communication. We provide guidance for minor illnesses, chronic condition management, and preventive care, supported by online access to lab results and specialist referrals when necessary.Our team emphasizes patient education through curated health resources and evidence-based information on topics like sexual health and menopause. We maintain structured office hours for appointments while implementing policies to ensure timely care for all patients, including fees for missed appointments to minimize disruptions in our schedule.
Services
Minor illness treatment
Prescription management
Specialist referrals
Health resources access
Online lab results
Highlights and features
- We offer telephone consultations alongside in-office appointments
- Our practice provides curated health resources for patient education
- We implement structured scheduling to minimize wait times
- We offer online access to lab results and investigation records
- Our team maintains partnerships with local specialists for referrals
Services
Minor illness treatment
Our clinic provides diagnosis and treatment for common illnesses through in-office visits or telephone consultations. We offer guidance on home management options and pharmacist collaboration. Patients receive personalized care plans based on symptoms and medical history.
Prescription management
We handle prescription renewals through scheduled appointments or limited phone requests. Our team coordinates with pharmacies via electronic prescriptions for convenience. Patients receive guidance on medication usage and potential side effects.
Specialist referrals
Our physicians provide specialist referrals after in-person consultations. We coordinate care with local specialists and midwives while maintaining patient records. Referral decisions consider both medical necessity and patient preferences.
Health resources access
We offer curated health information resources covering sexual health, menopause, and chronic conditions. Patients access evidence-based materials through our website partnerships and printed materials during visits.
Online lab results
Patients receive secure online access to lab results and medical investigations through our Pomelo platform. This service enables timely review of test outcomes and facilitates follow-up discussions with healthcare providers.
Questions
How do I schedule an appointment?
Call 250-542-1353 during office hours (Monday-Friday 9-12:30 / 1:30-4) or use our online system for appointment requests.
Do you offer emergency services?
We are not a walk-in clinic or emergency facility. For urgent care, contact local emergency services or visit Vernon Jubilee Hospital.
What payment methods do you accept?
Our services follow standard MSP billing guidelines. Payment for missed appointments can be made through our office during business hours.
How can I access my lab results?
Lab results are available through our secure Pomelo platform. Contact our office for access instructions after your appointment.
Are there special procedures for prescription refills?
Most refills require appointments. In emergencies, contact our office during business hours for possible phone requests to your pharmacy.
Reviews (3)
Katarina Philbey
Oct 16, 2021
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Dr peter henley is always on vacation and un reachable. Had a phone mwtttjng scheduled for 3:30 then he called at 4:40!! Missed the meeting because I had to work and took my lunch around the time he was supposed to call then when I tried calling back at 4:50 no answer. Its like you have to wait around till they are ready no matter if you book an appointment or not. Such a useless doctor going on vacation every 2 weeks. Never depend on him you wont get the medication you need.
Jeff Holliday
Aug 26, 2021
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I have a child that is sick. He has been for a couple of days and I am now starting to worry. I like Dr. Schuk He for the most part is a caring doctor and I would recommend him on his own. The issues is that I have had a hard time making appointments. The office seems to be closed from 11 am to 2 pm everyday and it says to help the staff keep up. That would be ok but when i tried to call outside of that it was busy as everyone is trying to make their appointment. Its not reasonable to have a family doctor if you cant get a hold of them and at this point I am once again having to go to a medi-clinic
Matt Tumlinson
Dec 05, 2017
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It is with reservation that I write this review: I do not think that there is much value in saying negative things towards others, however, I cannot let this one pass. (Also note this is not a reflection on the quality of care that the doctor gives.) This morning my wife called a total of 7 times to set an appointment, I called 3 times - total of 10 times in one morning. The longest that we were on hold was 15 min. Every single call, the receptionist did not answer the phone - she sent the call directly to hold. So... I drove over to the clinic and went up to set an appointment face-to-face. When
