Business Details
Your Trusted Partner for IT Solutions in Brantford
My Tech Geeks is dedicated to delivering exceptional technology solutions with a focus on reliability, expertise, and customer satisfaction. Our team of Microsoft Certified professionals brings decades of experience in resolving computer and technical device issues, offering both onsite and remote support tailored to individual and business needs. We specialize in computer repair, virus and spyware removal, wireless networking, hardware upgrades, and comprehensive data backup solutions, serving Brantford, Brant, Paris, Burford, and surrounding areas. Our commitment to affordability is reflected in flat-rate pricing for most services, with a labor rate of $80/hour for non-flat-rate work and transparent travel fees for locations outside Brantford.We prioritize convenience through remote assistance capabilities, enabling rapid diagnosis and resolution of technical problems across North America. Backed by a satisfaction guarantee, we ensure secure, efficient service whether supporting home networks, setting up NAS devices, or providing cloud backup solutions. Our approach combines technical proficiency with personalized service, offering training on devices, software installation, and expert advice on technology purchases. With flexible scheduling and free pickup/delivery within Brantford, we strive to minimize client stress while maximizing operational efficiency. Our dedication to continuous improvement and client education positions us as a trusted partner for all technology needs.
Services
Computer Repair
Remote Assistance
Virus Removal
Network Setup
Data Backup
Highlights and features
- We offer Microsoft Certified technicians with over two decades of experience.
- Our remote assistance service resolves issues quickly without onsite visits.
- Satisfaction guaranteed on all repairs and technical support services.
- Flat-rate pricing available for common computer repair and maintenance tasks.
- We provide free pickup/delivery within Brantford for added convenience.
Associations and certifications
- Microsoft Certified
Services
Computer Repair
We repair desktop and laptop computers for hardware failures, software issues, and performance optimization. Our technicians handle Windows and Mac systems, offering both onsite service and shop repairs with 24-hour turnaround. Services include CPU/RAM upgrades, hard drive replacements, and screen repairs, backed by a satisfaction guarantee.
Remote Assistance
Secure remote diagnostics and repairs conducted via internet connection. Our certified technicians resolve software issues, install updates, configure security settings, and perform system optimizations in real-time. Available 9-5 Mon-Fri with 30-minute sessions starting at $50, plus specialized virus removal at $80 flat rate.
Virus Removal
Comprehensive malware detection and elimination with system security reinforcement. We remove viruses, spyware, and ransomware within 24-48 hours, including same-day online options. Post-removal services include antivirus installation, system tune-ups, and network security configuration to prevent future infections.
Network Setup
Professional wired and wireless network configuration for homes and businesses. Services include router setup, network security optimization, device integration, and NAS/cloud backup solutions. We ensure secure, high-performance connectivity for multiple devices while providing ongoing network maintenance and consultation.
Data Backup
Complete data protection solutions combining local NAS devices and cloud backup systems. We implement automated backup protocols, configure offsite storage, and verify data integrity. Services include initial setup, performance optimization, and client training to ensure business continuity and personal data security.
Questions
What services does My Tech Geeks offer?
We provide computer repair, remote technical support, virus removal, network setup, data backup solutions, and technology training for both residential and business clients.
Do you service locations outside Brantford?
Yes, we serve Brant, Paris, Burford, and surrounding areas with a $10 travel fee for locations outside Brantford.
What payment methods do you accept?
We accept Credit Cards, PayPal, and Interac e-Transfers for all services and repairs.
Are your technicians certified?
Yes, our team includes Microsoft Certified professionals with over two decades of combined experience in computer repair and IT services.
Can you help with data recovery?
While not explicitly listed, we recommend contacting us directly at 519-304-2524 to discuss specific data recovery needs and available solutions.
Do you offer service guarantees?
Yes, all our repairs and technical services come with a satisfaction guarantee to ensure quality results.
Reviews (4)
Marius VanWoerden
Oct 29, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
You cannot find anyone better and more reasonable. Don is friendly and helps quick and above all trustworthy. Your PC is in good hands
You cannot find anyone better and more reasonable. Don is friendly and helps quick and above all trustworthy. Your PC is in good hands
Justyna Lush Lemon Co
Sep 07, 2019
Report
Will always take my computer here now! Very accommodating and explained everything to me. Great pricing. My old mac was running very slow and could not work on it anymore. Had it fixed in one day and is running like new!! Thank you again!
Donna Hiscock
Jul 19, 2019
Report
Excellent service, very knowledgeable, very fair prices, great company to deal with and fast turnaround time. Whats NOT to like! Recommend Don and My Tech Geeks highly!
Bonnie Shieck
Jul 17, 2019
Report
Don was so a accommodating in looking at our laptops; backing up all data on one we had "fried" and upgrading mine to windows 10, swapping out for a better hard drive & eliminating some viruses. I feel like I have a brand new laptop. It's 5 X faster now! Don is excellent at what he does & I highly recommend his services.
