Business Details
30 Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Nanaimo
Since 1996, Bavarian Imports Auto Repair has been dedicated to providing exceptional automotive repair and maintenance services for both import and domestic vehicles, with a particular specialization in Volkswagen and Audi models. Our team of highly skilled technicians brings over 100 years of combined experience, ensuring every repair meets factory specifications while maintaining the highest standards of integrity and customer service. As a locally owned and operated business, we prioritize transparency, fairness, and personalized attention, which has earned us a loyal customer base through 90% word-of-mouth referrals.Our certifications as a NAPA AutoCare Centre, Lubrico Authorized Repair Centre, and Bosch Service Centre underscore our commitment to technical excellence and customer satisfaction. We offer warranty-approved maintenance, competitive pricing, and senior/student discounts, all while fostering a welcoming environment where customers feel valued and informed throughout the repair process.
Services
Import Auto Repairs
Domestic Auto Repairs
VW & Audi Specialists
Scheduled Maintenance
Warranty Repairs
Brake Services
Engine Diagnostics
Transmission Repair
Oil Change Service
Tire Rotation & Alignment
Details
- Year established: 1996
Highlights and features
- We offer 100+ years of combined technician experience with VW/Audi specialization.
- Our NAPA AutoCare certification guarantees factory-standard repair quality.
- 90% of our business comes from customer referrals and repeat clients.
- We provide warranty-approved maintenance without voiding dealer warranties.
- Senior and student discounts reflect our community-focused pricing approach.
Associations and certifications
- NAPA AutoCare Centre
- Lubrico Authorized Repair Centre
- Bosch Service Centre
What people say
Expert honest mechanics
Great coffee & crew
Cost-effective service
Family-like treatment
Thorough workmanship
Services
Import Auto Repairs
Specializing in Volkswagen and Audi models, we provide factory-specified maintenance and major repairs for all import vehicles. Our technicians combine technical expertise with genuine parts to ensure optimal performance. With certifications from NAPA, Lubrico, and Bosch, we deliver reliable solutions that protect your investment while maintaining warranty compliance.
Domestic Auto Repairs
We service all domestic makes including GM, Ford, and Chrysler with the same precision as imports. Our team prioritizes transparent communication about repair needs and costs. Over 100 years of combined experience ensures accurate diagnostics and durable repairs for both routine maintenance and complex mechanical issues.
Scheduled Maintenance
Our maintenance programs follow manufacturer guidelines to extend vehicle lifespan and preserve resale value. Services include oil changes, brake inspections, and transmission fluid replacements. We track service intervals for customers and use premium NAPA parts to maintain warranty validity without dealer pricing.
Warranty Repairs
As a NAPA AutoCare and Lubrico Authorized Repair Centre, we handle warranty claims efficiently. Our technicians complete approved repairs promptly using documented processes. This expertise ensures hassle-free service for out-of-town visitors and local customers with covered vehicle protection plans.
Emergency Repairs
We prioritize urgent repairs for vehicles experiencing mechanical failures. Our team provides rapid diagnostics and transparent cost estimates. With experience handling roadside emergencies, we offer temporary solutions to get you mobile while planning comprehensive repairs at competitive rates.
Questions
Do you service both import and domestic vehicles?
Yes, we specialize in import repairs but service all makes including domestic brands like Ford, GM, and Chrysler.
Will repairs void my manufacturer warranty?
No, our NAPA-certified technicians follow factory specifications to maintain warranty validity.
Are emergency repair services available?
We prioritize urgent repairs during business hours and offer temporary solutions for breakdowns outside hours.
Do you offer price-matching for repairs?
While we don't formally price-match, our competitive rates already undercut most dealerships for similar service quality.
How do you handle warranty claims?
As a NAPA AutoCare and Lubrico Authorized Centre, we process approved warranty claims directly with providers.
Do you provide maintenance reminders?
Yes, we track service intervals and notify customers when scheduled maintenance is due.
Reviews (6)
Aleks U.
Dec 03, 2021
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Rarely you find mechanics that will tell you if something does not have to be fixed! The best mechanics Ive ever been to in my life I will go back again and again as needed recommend it highly!
Sarah Nixon
Nov 30, 2021
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My husband and I have been taking our two BMWs here for the last five years and I can't say enough good things. Owner is efficient and knowledgeable, problems always get resolved quick, pricing is super reasonable, and on multiple occasions they have dissuaded us from spending money to fix things (i.e. notifications that have popped on) that don't matter for the function/safety of the vehicle. I think this is pretty outstanding and unusual. From what I value with respect to car servicing and repair, I don't think you could ask for more. 5 stars.
Sandy Mclean
Oct 20, 2021
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Professional quality service no pressure for EXTRAS honest information very reliable and helpful they go out of their way to recommend the best solution for the customer not their wallets covid friendly
Sean Dooher
Sep 14, 2021
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They know their vehicles, very knowledgeable and easy to talk to. A solid in house team that has worked together for years
Doublea
Aug 31, 2021
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Helped me last minute after being sent to them through a friend at Mr.lube in town when they found problems with the bmw (hardline) plus needed new cap. They took me in as soon as I arrived after phoning to confirm and told I was sent through friends. Got in and out in about an hour fresh and taken care of. Very professional and productive at a good price. Wouldn't accept my tip for taking me in so quick either.
Josh Pattie
Aug 02, 2021
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The guys here are awesome. Great work, professional shop with fair rates. Good communication if anything else arises and have a flexible schedule to ensure your vehicle gets the service it needs!
