Business Details
32 Years
experience
Emergency
services
Expert Transmission Repair Services in Nanaimo, BC
Founded in 1994 by Clayton Williams and Scott Fielding, C & S Transmission has established itself as a trusted provider of transmission and driveline services on Vancouver Island. Our team of ATRA-certified technicians brings over 35 years of combined experience to diagnosing and repairing complex transmission systems, serving communities including Nanaimo, Ladysmith, Parksville, and Port Alberni. We specialize in custom transmission rebuilds, differential services, and preventative maintenance while utilizing advanced diagnostic tools to ensure accurate and efficient repairs.Committed to transparency, we provide honest assessments and competitive pricing, backed by a Nationwide ATRA Warranty for added customer confidence. Our dedication to community extends to offering free local towing and shuttle services for major repairs, ensuring minimal disruption to our clients' daily routines.
Services
Transmission Rebuilds
Driveline Services
Differential Repairs
Transfer Case Services
Preventative Maintenance
Details
- Year established: 1994
Highlights and features
- 35+ years of specialized transmission repair experience
- ATRA-certified technicians with advanced diagnostic capabilities
- Free local towing included with major services
- Pick-up and drop-off shuttle services available
- Serving Vancouver Island communities since 1994
Associations and certifications
- ATRA (Automatic Transmission Rebuilders Association)
What people say
Honest mechanic
No unexpected charges
Respectful service
Completed on time
Purring machine
Services
Transmission Rebuilds
Our certified technicians perform complete transmission overhauls using premium replacement parts. We diagnose wear patterns to address root causes, ensuring longevity and optimal performance for both standard and automatic transmissions.
Driveline Services
We service critical driveline components including driveshafts, CV axles, and transfer cases. Our diagnostics identify alignment issues and wear to maintain power transfer efficiency from engine to wheels.
Differential Repairs
Specializing in differential rebuilds and maintenance, we restore proper torque distribution between wheels. Our technicians address gear wear and lubrication issues to prevent premature component failure in all-terrain conditions.
Preventative Maintenance
Regular transmission fluid exchanges and filter replacements extend system lifespan. We inspect for leaks and contamination during scheduled maintenance to prevent costly repairs and maintain vehicle warranty compliance.
Emergency Towing
Available after-hours for transmission failures, our towing service safely transports vehicles to our shop. This complimentary service applies to major repairs, minimizing roadside wait times for stranded drivers.
People
Clayton Williams
Co-Owner & Lead Technician
With 35 years in automotive repair, Clayton specializes in electronically-controlled transmission systems. He graduated high school in 1985 and trained in computer diagnostics to master modern transmission technology while honoring traditional repair principles.
Scott Fielding
Co-Owner & Operations Manager
Scott manages daily operations and client relations. His mechanical expertise complements Clayton's technical focus, ensuring efficient service delivery. Together they've grown the business since its 1994 founding into Vancouver Island's premier transmission specialist.
Questions
What transmission types do you service?
We handle both standard and automatic transmissions, including marine and industrial units. Our specialists also rebuild Allison Transmission models for light and heavy-duty applications.
Do you offer warranties on repairs?
Yes, all our repairs include the Nationwide ATRA Warranty, valid at over 2,000 global service centers for added customer protection.
Are emergency services available after hours?
We provide emergency towing and diagnostics outside regular hours. Contact our after-hours support line at 250-741-6119 for urgent transmission failures.
What areas do you serve?
We service most Vancouver Island locations including Nanaimo, Ladysmith, Parksville, North Island, and Port Alberni with both repair and shuttle services.
How long does a transmission rebuild take?
Most complete rebuilds require 3-5 business days depending on part availability. We prioritize diagnostics to provide accurate timelines before starting any work.
Do you provide preventative maintenance?
Yes, we recommend transmission fluid exchanges every 50,000 km. Regular maintenance prevents 80% of major transmission failures and maintains manufacturer warranty compliance.
Reviews (6)
Josh Neilsen
Dec 26, 2021
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Excellent service! Great communication, able to work with my crazy schedule. My 2018 F350 was in for a new transmission to be installed. It was in and out of the shop in 3 days and working flawlessly. I will only use C & S from now on no matter where I am, they've got a customer for life.
Ashleigh Neal
Nov 15, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Brought in my car as a female I definitely would recommend great service went above and beyond.
Service:Transmission
Brought in my car as a female I definitely would recommend great service went above and beyond.
Service:Transmission
Nolan Lacey
Oct 02, 2021
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Critical:Professionalism,Quality,Value
Called these guys for service advice. The guy was very rude and not helpful, do not recommend and will not be using them again. Absolutely terrible customer service.
Called these guys for service advice. The guy was very rude and not helpful, do not recommend and will not be using them again. Absolutely terrible customer service.
Nolan Lacey
Sep 15, 2021
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Critical:Professionalism,Quality,Value
I phoned in to ask about there service and was shocked by the absolutely terrible customer service, rudest staff I ever met. I was hung up on and given no help. I do not recommend going here. I know I won't be.
Service:Transmission
I phoned in to ask about there service and was shocked by the absolutely terrible customer service, rudest staff I ever met. I was hung up on and given no help. I do not recommend going here. I know I won't be.
Service:Transmission
Danika Rathlou
Sep 11, 2021
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Critical:Professionalism,Quality,Value
Terrible service. I cancelled my appointment because guy was rude. Hung up on me and would not give me a quote. The guy on the phone was absolutely beyond rude and I do not recommend this business.
Service:Transmission
Terrible service. I cancelled my appointment because guy was rude. Hung up on me and would not give me a quote. The guy on the phone was absolutely beyond rude and I do not recommend this business.
Service:Transmission
Stephanie Reid
Aug 19, 2021
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Positive:Professionalism,Punctuality,Quality,Value
I had such a positive experience with them. They were kind, informative, got me in right away and very honest and transparent. I will be making them my new regular mechanic for sure.
Service:Check engine light diagnostic
I had such a positive experience with them. They were kind, informative, got me in right away and very honest and transparent. I will be making them my new regular mechanic for sure.
Service:Check engine light diagnostic
