Business Details
Emergency
services
Kelowna's Trusted Plumbing Experts
At 911 Plumbing Heating Drainage, we pride ourselves on being Kelowna's trusted plumbing experts, delivering reliable and efficient services since our establishment. Our team of licensed, experienced technicians specializes in addressing a wide range of plumbing needs, from emergency repairs to preventative maintenance. We prioritize customer satisfaction by offering 24/7 emergency response, free estimates, and transparent pricing. Our commitment to honesty, trust, and professionalism ensures that every client receives tailored solutions that resolve immediate issues while preventing future complications.With a focus on quality workmanship and top-tier products, we guarantee long-lasting results that protect your home or business. Our dedication to community service and customer-centric approach has earned us a reputation as the go-to plumbing provider in the Okanagan Valley.
Services
Emergency Plumbing
Burst Pipe Repair
Water Heater Services
Drain Cleaning
Sewer Line Repairs
Hydrojetting
Tankless Water Heaters
Clogged Drain Solutions
Repiping
Faucet Repair
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times.
- Our team consists of licensed, experienced plumbers with industry-specific expertise.
- We provide free estimates and transparent pricing with no hidden fees.
- Our solutions prioritize long-term durability and preventative maintenance.
- We guarantee 100% customer satisfaction with every service call.
What people say
Best quote
Very quick
Great job
Honest assessments
Personalized service
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses critical issues like burst pipes, severe leaks, and sewer backups. Trained technicians respond promptly with advanced tools to minimize property damage. We prioritize rapid diagnosis and repairs to restore functionality and prevent further complications, ensuring peace of mind for homeowners and businesses.
Drain Cleaning
Professional drain cleaning eliminates stubborn blockages using hydrojetting and auger technology. We clear debris, grease buildup, and tree root intrusions from residential and commercial pipelines. Regular maintenance prevents recurring clogs and extends the lifespan of your plumbing system while improving water flow efficiency.
Water Heater Repair
We diagnose and repair all water heater types, including tankless and traditional models. Services include element replacement, sediment removal, and leak repairs. Our technicians install energy-efficient units that reduce utility costs while ensuring consistent hot water supply for residential and commercial properties.
Sewer Line Repairs
Advanced sewer line diagnostics identify cracks, root intrusions, and blockages. We perform trenchless repairs and full replacements using durable materials. Our solutions prevent sewage backups, structural damage, and environmental contamination while complying with local building codes and regulations.
Hydrojetting
Hydrojetting utilizes 60,000 PSI water streams to remove scale, grease, and debris from pipes. This non-invasive method thoroughly cleans drain lines and sewer pipes, restoring optimal flow capacity. Ideal for commercial kitchens and properties with recurring clogs, it provides long-lasting results without pipe damage.
Questions
What emergency plumbing services are available 24/7?
We handle burst pipes, sewer backups, water heater failures, and clogged drains/toilets with immediate response and guaranteed same-day service.
How can I prevent burst pipes in winter?
Maintain consistent indoor temperatures, open cabinet doors to expose pipes, and let faucets drip during extreme cold. Schedule professional pipe insulation for added protection.
What are signs of water heater failure?
Indicators include discolored water, unusual noises, fluctuating temperatures, and tank leaks. Our technicians provide diagnostics and recommend repairs or replacements based on unit age and condition.
Do you offer preventative maintenance plans?
Yes, our maintenance packages include annual drain cleaning, water heater inspections, and video pipe diagnostics to identify potential issues before emergencies occur.
What payment methods do you accept?
We accept major credit cards, debit payments, and cash for all plumbing services and emergency repairs.
Are your plumbers licensed and insured?
All technicians are fully licensed, bonded, and carry liability insurance to ensure safe, code-compliant plumbing solutions for residential and commercial clients.
Reviews (7)
Don C.
May 27, 2021
Report
Dave was responsive, professional and did a great job explaining what was involved with the repair. He was quick and did a fantastic job.
Melanie A.
Feb 19, 2021
Report
Prompt quick excellent service.
Covid compliant and friendly. Highly recommended. Thanks Dave for the assistance with the plugged commode!
Covid compliant and friendly. Highly recommended. Thanks Dave for the assistance with the plugged commode!
Mona M.
Jul 14, 2019
Report
Quick response and very knowledgeable specialist. Plumbing issues are a must-get-done situation and who best to call than 911!! Recommended for all emergencies
Lisa S.
Feb 27, 2018
Report
We love these guys! Once, they came to fix a blocked sink on a Friday evening. They offered so much great advice on how to keep our sink from clogging again. Then, we needed them to come and help finish a sink install. They were punctual, polite, and did outstanding work. And they were super reasonable, costing less than I expected. I will call them anytime I need a plumber. Best guys in Surrey!
C. G.
Feb 20, 2017
Report
February 20, 2017
I think that my hot water tank was leaking for quite some time -- as in months, and because it's located just off the carport, I never knew until late Saturday afternoon when I happened to hear a trickling of water. I should have clued into the Fortis bill which was over triple the norm, but Fortis also introduced a rate increase and there was the unusually cold spell, so I didn't put 2 and 2 together. At first glance, it appeared the T&P (temperature & pressure release value) was shot (and it was), so I replaced that form Home Depot part. But after refilling
I think that my hot water tank was leaking for quite some time -- as in months, and because it's located just off the carport, I never knew until late Saturday afternoon when I happened to hear a trickling of water. I should have clued into the Fortis bill which was over triple the norm, but Fortis also introduced a rate increase and there was the unusually cold spell, so I didn't put 2 and 2 together. At first glance, it appeared the T&P (temperature & pressure release value) was shot (and it was), so I replaced that form Home Depot part. But after refilling
Sunny J.
Mar 16, 2015
Report
I had a late night emergency with a serious flooding problem in the basement. I called a few other so-called 24 hr plumbers first and got no answer. I then called 911 and within the hour, a plumber was over and hard at work.
Thanks!
Thanks!
Elio P.
Oct 12, 2014
Report
My kitchen sink was clogged today on Thanksgiving Sunday when we have 30 people coming over for dinner. Dave from 911 Plumbing answered the call and was at my house within an hour! Great price and good work. Was very happy with the outcome! Great Job Guys!!
