GenX Solutions have been providing superior IT Services for small and medium sized companies since 1983. Based in Toronto, Ontario, our team of information technology experts strives to provide your organization with exceptional value. Dedication to you, our customer, and years of cumulative experience working in the industry, allow us to provide the best solutions possible.
From inception, we at GenX have dedicated ourselves to providing excellent service to SMEs within the Greater Toronto Area, as demonstrated by our ever growing team of experienced IT professionals, and various consumer choice awards. Discover what we can do for your business to help you succeed. Per Incident Technical Support Do you have a persistent issue that you would like us to take a lo.
From inception, we at GenX have dedicated ourselves to providing excellent service to SMEs within the Greater Toronto Area, as demonstrated by our ever growing team of experienced IT professionals, and various consumer choice awards. Discover what we can do for your business to help you succeed. Per Incident Technical Support Do you have a persistent issue that you would like us to take a lo.
Services
Help Desk
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If you don't have a fully functional IT help desk or support desk, your business is not optimized creating unnecessary headaches for management, employees and customers. Your SME can address this deficiency before in becomes a problem, by getting external, expert IT support. In today's world driven by information technology, IT Helpdesk is an essential service to ensure that your business is running smoothly.
Per Incident Technical Support
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GENX Solutions provides per incident technical support and diagnostic services with associated resolution paths. This service offering allows you to augment your existing support staff with industry certified technicians and resolution paths. Have the peace of mind to know that issues referred are issues resolved.
Cloud Computing
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Cloud computing affords the average business consumer the scalability and resiliency at their core without heavy investment in capital infrastructure. By allowing businesses to just pay for what they consume, businesses can better size their infrastructure according to their consumption patterns without incurring the overhead from capacity planning.
Information Security
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In the 21st century, information security and data protection of company's sensitive and personally identifiable information against cyber criminals is of the utmost importance. Cyber-crime is one of the fastest growing criminal enterprises in the world and cyber threats are always evolving towards more dangerous, deceitful methods.
VoIP Telephony
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Businesses large and small can benefit in very tangible and dynamic ways by implementing a VoIP system. Voice Over IP (VoIP) telephony systems are an invaluable communication technology for any size enterprise. Often, it not only acts as the heart of an organization's customer relations and communication, but also plays a significant role in the communications between employees, employers, and business partners.
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