Business Details
Emergency
services
Your Trusted HVAC Partner in Cambridge
City Heating and Cooling is a customer-focused heating and cooling company dedicated to delivering complete comfort systems for residential and commercial properties. Our team of certified technicians prioritizes professionalism, integrity, and customer satisfaction, ensuring every service interaction is peaceful and enjoyable. We specialize in the installation, servicing, and repair of furnaces, air conditioning systems, fireplaces, hot water tanks, humidifiers, gas lines, and water softeners. With decades of combined experience, we emphasize transparency, upfront cost communication, and energy-efficient solutions to protect both homes and the environment.Our 24/7 emergency service guarantees prompt assistance during critical situations, and we stand by our work with comprehensive warranties on parts and labor. We serve Cambridge, Kitchener, Waterloo, Guelph, and surrounding areas in Ontario, offering free in-home estimates for new installations. Our mission is to provide extraordinary service through personalized attention, technical expertise, and a commitment to resolving issues efficiently while maintaining the highest standards of safety and quality.
Services
Furnaces
Air Conditioning
Fireplaces
Hot Water Tanks
Humidifiers
Gas Lines
Water Softeners
Highlights and features
- We offer 24/7 emergency HVAC services with no overtime charges.
- Our certified technicians provide energy efficiency consultations and cost-saving solutions.
- We guarantee upfront pricing with no hidden fees for all services.
- We service all major HVAC brands with factory-authorized repair expertise.
- Our team completes 98% of repairs on the first visit, minimizing downtime.
What people say
Reliable and friendly service
Fast service during holidays
Professional technicians
No repeat issues
Helpful maintenance tips
Services
Furnace Repair
Our certified technicians diagnose and fix furnace issues quickly, using factory-approved parts and tools. We service all gas and electric furnace models, ensuring safe and efficient operation during Ontario winters. Emergency repairs are available 24/7 with no overtime charges.
Air Conditioning Installation
We install central and ductless air conditioning systems tailored to your home's cooling needs. Our experts help select energy-efficient models with SEER ratings up to 18, ensuring optimal summer comfort while reducing energy costs by up to 30%.
Gas Line Services
We install and repair natural gas lines for BBQs, stoves, and heating systems with CSA-certified materials. Our technicians ensure leak-free connections and proper pressure testing, complying with Ontario gas code regulations for residential and commercial properties.
Water Heater Replacement
We supply and install tank and tankless water heaters with energy factors up to 0.95. Our team handles gas-to-electric conversions and ensures proper venting, providing 12-year warranties on select models for long-term reliability.
Humidifier Installation
We install whole-home humidifiers that maintain ideal 30-50% humidity levels, reducing respiratory issues and protecting wooden furniture. Our Aprilaire and Honeywell systems integrate with existing HVAC units for automated moisture control.
Questions
What HVAC services do you offer?
We provide furnace repair/installation, air conditioning services, fireplace maintenance, water heater replacement, gas line installation, and water softener solutions for residential and commercial clients.
Do you offer emergency HVAC service?
Yes, our 24/7 emergency service responds promptly to critical heating/cooling failures, including holidays and after-hours calls.
What areas do you service?
We serve Cambridge, Kitchener, Waterloo, Guelph, Brantford, and surrounding Ontario communities for all HVAC needs.
Do you provide free estimates?
Yes, we offer free in-home estimates for new HVAC system installations with no obligation.
Are your technicians certified?
All our technicians are HVAC-certified with specialized training in major brand servicing and installation protocols.
Reviews (4)
Gord Siebertz
Jan 26, 2022
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Had furnace issues and "googled" to find a local repair company with good reviews. I found City Heating and Cooling and I'm glad I did. They attempted to repair my old furnace. Got it working for a bit and I had to call later because it stopped working again. The service tech was eating his dinner and dropped everything to come right back. Great service!! I decided to replace the furnace since it was almost 20 years old and they were able to install a new system the next day which was his Saturday off. Very stress free situation. It's no wonder they have such good reviews.
Paula Moniz
Jan 23, 2022
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I recommend City Heating and Cooling. Cal is great to deal with and responds to call immediately. I would recommend him if you are looking for quick and great service with a friendly smile. :)
Services:Heating system repair,AC repair
Services:Heating system repair,AC repair
Patrick H.
Jan 17, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
City Heating and Cooling was top notch with their expertise and their customer service. I appreciated their quick response and also assessing and showing me how they could help my heating issues. Very honest and upfront and professional. Thank you City Heating and Cooling.
Service:Heating system installation
City Heating and Cooling was top notch with their expertise and their customer service. I appreciated their quick response and also assessing and showing me how they could help my heating issues. Very honest and upfront and professional. Thank you City Heating and Cooling.
Service:Heating system installation
Dean Curtis
Dec 31, 2021
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I received a call from my tenants at 6pm on a Friday evening, complaining of no heat on a cold evening. After three calls to three different companies, there was only one who was willing to respond right away so the elderly tenants would have heat that evening. Very happy with City Heating and Cooling, and they will be my first call for any future repairs and service!