Business Details
50+ Years
experience
Compassionate Veterinary Care in Penticton, BC
Lindsey Veterinary Hospital has been dedicated to the health and well-being of pets in Penticton, BC since 1960. Our team of licensed veterinarians and skilled professionals provides comprehensive care for small animals, including cats, dogs, and exotic species. We prioritize preventative care, advanced diagnostics, and compassionate treatment, utilizing cutting-edge technology like AI-assisted diagnostics through CoVet to enhance accuracy and efficiency. With over six decades of experience, we emphasize client education, ethical practices, and personalized attention during every visit.Our services range from routine wellness exams and vaccinations to complex surgical procedures, dental care, and end-of-life support. We maintain a state-of-the-art facility designed for comfort and efficiency, ensuring pets receive the highest standard of care. Our commitment extends to supporting pet owners through grief counseling resources and travel certificate services for domestic and international journeys. By combining expertise with empathy, we strive to be a trusted partner in maintaining the health of your beloved companions.
Services
Surgery
Vaccinations
Dentistry
Wellness Care
Exotic Pet Care
Diagnostic Services
Travel Certificates
End of Life Care
Details
- Year established: 1960
Highlights and features
- We have been serving Penticton since 1960 with expert veterinary care.
- Our team uses AI-assisted diagnostics for precise and efficient treatment.
- We offer comprehensive services from wellness exams to complex surgeries.
- We provide compassionate care for exotic pets and end-of-life support.
- Our state-of-the-art facility ensures comfort and efficiency for every visit.
Associations and certifications
- Federally accredited veterinarian practice
Services
Surgery
Our hospital performs soft tissue surgeries for various medical conditions, focusing on non-joint or bone-related treatments. Our licensed veterinarians ensure precise, compassionate care for pets requiring surgical interventions, prioritizing recovery and comfort.
Vaccinations
We offer tailored vaccination plans to protect pets from infectious diseases. Our preventative care services include core and lifestyle-based vaccines, ensuring pets remain healthy and disease-free through proactive immunization.
Dentistry
Annual dental exams and cleanings prevent oral health issues in pets. Our dentistry services address tartar buildup, gum disease, and dental trauma, promoting overall wellness through proper oral hygiene.
Exotic Pet Care
We provide checkups for exotic pets like rabbits, guinea pigs, reptiles, and rodents. While our experience with exotics is limited, we offer foundational care and refer complex cases to specialists for advanced treatment.
Diagnostic Services
Our diagnostic tools include radiography, ultrasound, and EKG for accurate internal assessments. These services help identify illnesses or injuries early, enabling timely and effective treatment plans for pets.
People
Dr. Daniel Robertson
Managing Veterinarian
Dr. Robertson leads our veterinary team with expertise in small animal care. He ensures high standards of medical treatment and client education, prioritizing compassionate, evidence-based practices for all patients.
Dr. Courtney Ek
Veterinarian
Dr. Ek specializes in wellness care and preventative medicine. She focuses on client communication and pet health education, helping owners make informed decisions about their pets' long-term care.
Shelley
Hospital Manager
Shelley oversees daily operations, ensuring efficient service delivery. With extensive experience in veterinary management, she maintains a patient-centered environment and coordinates team workflows seamlessly.
Meagan
Lead Registered Veterinary Technician
Meagan supervises our veterinary technicians, providing technical support during procedures and ensuring adherence to clinical protocols. Her expertise enhances patient care and team collaboration.
CJ
Lead Customer Service
CJ manages client interactions, ensuring smooth appointment scheduling and inquiries. Her focus on clear communication and customer satisfaction supports a positive experience for pet owners.
Questions
Do you treat exotic pets?
Yes, we care for rabbits, guinea pigs, reptiles, and rodents. For complex cases, we refer to specialists with advanced exotic animal expertise.
What are your Saturday hours?
We are open Saturdays from 9:00 AM to 4:00 PM, with a lunch break from 12:30 PM to 1:30 PM.
Do you offer at-home euthanasia?
Yes, we provide compassionate at-home euthanasia services to ensure pets pass peacefully in a familiar environment.
How can I prepare for a pet's international travel?
We issue international health certificates as a federally accredited practice. Contact us to schedule an appointment for travel documentation.
What diagnostic tools do you use?
We utilize radiography, ultrasound, and EKG for accurate internal assessments, enabling precise diagnosis and treatment planning for pets.
Do you offer grief counseling for pet loss?
We provide resources and support for coping with pet loss, including referrals to pet loss helplines and counseling services.
Reviews (6)
Cynthia Watley
Oct 24, 2021
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Positive:Professionalism,Quality,Reliability,Responsiveness,Value
They really care! Would not take my pup anywhere else. Thank you Lindsey vet!
They really care! Would not take my pup anywhere else. Thank you Lindsey vet!
Ryan Ormiston
Oct 21, 2021
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Called because we have a sick pup, No other vets in the city are open and was told basically pound sand because we hadnt been there before. If your open you should treat animals thats why your in the business, not to deny people with sick animals. It would take a 10 min look to have helped my dog and probably would have gotten you a customer for life. Reply to your reply
The reason this was so upsetting is because when i called and before the receptionist new i wasn't a customer there was tons of open appts open that day.
The reason this was so upsetting is because when i called and before the receptionist new i wasn't a customer there was tons of open appts open that day.
Jacob Wegen
Oct 10, 2021
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I can only start by saying.. my words cannot adequately say how thankful I am! Although they do not have a reptile vet they were willing to put my sick (senior) bearded dragon to sleep. I got a private room, they were beyond compassionate! Even shedding tears for my beloved pet. I was supprised with a paw print when me and my friend had her funeral. I am on disability and if anything I feel like they gave me 100 fold what they charged. These lady's are as much hero's as any human doctor!
Sandra G.
Sep 19, 2021
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My family has been coming to lindsey on and off for 20 years. The staff have always been polite and accommodating to the needs of our pets and us. Today on my way out with my small child, there was a staff person that had a rude comment to make. Hopefully this won't be a recurring event.
Marcie Chartrand
Aug 12, 2021
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I can't thank you all enough. A last minute appointment given to us at such a difficult time. Thank you for your compassion and caring. It means a lot to me and my Littles.
Rene Buttar
Mar 29, 2021
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I have had a reasonably good experience with this clinic. However, today when I went to purchase some medication, the staff member that came to the door offered no cordiality and didn't provide any instructions for the medication. I know times are different right now, but a little customer service can go a long way.
